The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the e-collar from The Dog Line after they got recommended to us. After being taught how to properly use it, our recall for Bowie is a million times better! Our giant GSD social butterfly can finally be controlled around other dogs! Such good quality gear for a more than fair price and extremely fast delivery. Couldn't be happier!”

The Dog Line 5 star review on 1st May 2020

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Posted 4 years ago

“Really happy with the service”

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Posted 4 years ago

“We live on a corner block and our 2 yo Lagotto has always barked very loudly, aggressively and at length when people walk past our house or ring the doorbell. It's been getting worse as more people are out exercising during lockdown. We have been trying to teach him not to bark for some time - trying to calm him, saying "no", plus we'd bought a citronella bark collar - but nothing worked. I called the Dog Line, got excellent advice on which bark collar to buy for my dog and they made sure it was in the post that day. It's been amazing! It made a difference from Day 1 - straight away it reduced his barking to a couple of barks and now a week later all we get are a couple of soft barks, or no barking at all! The household is less stressed (we can actually hear people on work phone calls!), he seems calmer and better behaved in general, and the neighbours are much happier.”

The Dog Line 5 star review on 28th April 2020

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Posted 4 years ago

“Extremely happy with the service and quality of the products”

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Posted 4 years ago

“These boundary collars have changed my life! After our much loved dog, who never even thought about leaving the property, sadly died of cancer we eventually were ready to have another friend and got two Labrador x border collie kelpie pups. From the time they became independent they were off! We live on 10 acres and have nativewombats. Each night the wombats would make more holes in the fences and each morning I would walk around the property plugging up the holes with ricks and corrugated iron. It was exhausting. I have never been a fan of boundary collars but I was out of options. I put the wiring around the 5 acres that comprises our ‘home’ paddock. It took less than a day to train our dogs. They understood immediately. Interestingly they have different levels of the shock component on their collars to account for their different personalities. They have not escaped once. The wombats are free to do whatever they like and the pups are safe and sound. Thank you Dogline!!”

The Dog Line 5 star review on 21st April 2020

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Posted 4 years ago

“item was exactly what I needed and came with additional instructions, excellent!”

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Posted 4 years ago

“excellent product would definitely recommend to my friends”

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Posted 4 years ago

“We purchased the FM1200 when our 9 month old white shepherd recently discovered he could easily get over the fence with his puppy enthusiasm. Within 2 days of having the system he has respect for the fence line. Our neighbour is so impressed that she is going to get collars (programmed to our fence frequency) so her dogs (border terriers) have the same respect for the fence line on the other side. Win-win. We have only had to set the R9 collar to 2. Thanks guys, easy to set up and install as well.”

The Dog Line 5 star review on 17th April 2020

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Posted 4 years ago

“Delivery was quick .About 1 week or so to Karratha. Product quality seems to be above standard.”

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Posted 4 years ago

“Excellent. We have purchased from them twice now. Very happy. Would recommend. Items are well packed and speedy delivery.”

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Posted 4 years ago

“Great Prompt Service. Dog Anti-Bark Collar works a treat!”

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Posted 4 years ago

“Prompt delivery and great products that actually work. Definitely recommend The Dog Line products”

The Dog Line 5 star review on 12th April 2020

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Posted 4 years ago

“We have seen a huge improvement in our boysterous little Jack Russell 'snoopy' He's much calmer and more responsive to commands since attending the classes.”

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Posted 4 years ago

“The best customer service I have witnessed for a very long time - in very trying times (covid-19). Our whippet hasn't escaped once since installation of the invisible fence”

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Posted 4 years ago

“As always, you've been terrific. Notifying me of any change/out of stock etc. Thank you”

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Posted 4 years ago

“i am very happy with the company and the product i bought. at 65 i have a difficult 10mth old and the ez 900 educator has proven a lifesaver for me. THANK YOU DOG LINE .and thank you to the staff in WA were awesome in helping me to set it up. cheers guys zoie brooks 0421928949”

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Posted 4 years ago

“Dog Line give the best back up support before after and during purchase and they obviously love their dogs as much as we do. Thanks again Cole”

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Posted 4 years ago

“Col a hidden fence CEO gave us the best support ever! They give support 7 days a week and I personally promote the Hidden Fence system”

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Posted 4 years ago

“Very impressed with how quick my parcel was delivered and 100% happy with my purchase”

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Posted 4 years ago

“All i can say is THANKYOU! Fast postage. Great Service and the Sportdog NOBARK SBC-8 Bark Collar has been fantastic from the time we put it on! Our dog would bark at anything from birds to people walking past and we tried a lot of cheaper collars and they just stopped working or she kept barking but this SportDog collar is awesome! It has saved my sanity! I know she can be left at home and not bark now.”

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,273 reviews