Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole pressure and stress of organising my trip was relieved from me going with Global Work & Travel. My Trip Coordinator Holly is amazing!! She helped me prepare for the move overseas and made the whole process of finding work so easy. If anyone else has the pleasure of having Holly as their trip coordinator then they're in safe hands! She's always there if I have any questions and gives the best tips and tricks from her experience with travelling as well as her local knowledge of the UK. I get so excited to show her pictures from my trip so far to share my excitement and experiences with her. Thank you global work & Travel. Most importantly THANK YOU HOLLY.”

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Posted 3 months ago

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Posted 3 months ago

“The service from global was really helpful and made me feel at ease about moving to the other side of the world! I secured a job (very easily) with the assistance of Asti. The packing list etc are useful and thoughtful helpers to preapre you fro your jounrey and there are enough checkin opportunities before your trip starts. I had a few hiccups when I arrived in Australia with my pickup service and calls to the helpline cost me dearly. The set up of the mobile sim and bank card are really helpful, as well as assistance with your TFN if needed and guidance for Medicare (if applicable). The trips (national park and surfing) I had on my first two days were excellent and i really enjoyed them, although it would have been nice if they could be shared with other Global travellers. I am looking forward to my Great barrier Reef trip too. I have given four stars as I was not very comfortable sharing a mixed dorm in my first hostel and I think an option for single sex dorms should be given, I would have also expected a slightly better quality of accommodation for the first week for the price that is being paid. I also think a wider range of employment options could be beneficial.”

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Posted 3 months ago

“The experience was absolutely amazing! I enjoyed the course and Global Work and Travel was a big part of me going! Without their help I wouldn't know where to start they are very helpful and throughout my experience I was very grateful to have them”

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Posted 3 months ago

“Everything went so smoothly and I had the most amazing experience! I taught the most amazing kids and got to go to the Phi Phi Islands with the help of global work and travel!”

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Posted 3 months ago

“Shona is always there and ready to help wherever I need it. Being very enthusiastic about everything she does which was great when the nerves hit home.”

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Posted 3 months ago

“I'm a big fan of being outdoors, whether it be walking or climbing etc. the springbook trail walk was unreal, views from tops of peaks giving a whole view of the city and more. Then the surfing was just loads of fun, never done it before but would love to go again! Trip coordinator done a huge help for sorting it as I wouldn't have known where to start looking to be able to get booked on to the trip. Being picked up close by the hostel I was at helped massively too, saved me getting lost and missing out.”

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Posted 3 months ago

“The experience was lovely, everything was taken care of in a substantial manner. Little scary when it came to the timing of interviews, I think resume's should have probably been sent out earlier than they were but it is all well as everything turned out well. The accomodation provided was alright, probably not worth the money, an inclusion for a private room seems more fair. Overall, it was a fulfilling experience, Holly was amazing and tried her best to get us ready. Her reception was amazing and she really helped us out when we arrived and continues to check in on us.”

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Posted 4 months ago

“I signed up to Gloval Work Travel in January for a working holiday trip in Canada. They have been amazing at helping me with the visa process, telling me what to expect in my chosen destination and helping me secure an amazing job. Without all the help I wouldn't be having the amazing experience I'm having. Big thank you to the team that made it possible. Would recommend to anyone looking to do a working holiday abroad.”

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Posted 4 months ago

“My trip coordinator Gagan was awesome. Meeting me at the airport warmly in Nepali fashion. He informed me I was the only volunteer. This was a bit of a shock to be honest. It turned out Gagan offered to take me up to his home village and visit his school. 40km from the Tibet border. No Global persons has been there. The multiple school visits I did were inspiring for me and beautiful children. Most nights the principal would join us for dinner. He also runs a farm. Planting rice on the steep slopes of this village. After 5 days up there, I returned to Kathmandu. Rested then headed to the orphanage and home stay. It turned out there was a volunteer from a different agency also volunteering there. We teamed up and had an awesome experience with these special children. A mix of helping with their homework and playing games we had brought. They love their music and I left my blue tooth boom box with them. I spent a lot on extra items for this group of wonderful children. I was brother Tony to all of them. And stated an extra 4 days. Our host family were warm and welcoming. A clean new home cooking and facility s were above expectations. Apsala our host was inspiring and loves the orphanage kids and really cares for their welfare. This orphanage is supported by a Swiss group. However I would like to say apparently a representative from Global visits once a year. Global say profits from my trip and others goes to this community. It is apparent nothing has been contributed to this orphanage. A significant amount was allocated to a dog shelter some where I do not know. But nothing to this orphanage from which Global is making significant income from paying volunteers like myself. I truly believe the orphanage is a much higher priority than stray dogs. They need assistance in basic lighting. An improved kitchen washing space to clean large pots and pans and all the dishes from 40 meals a day for three meals. They currently was on a concrete bunker at ground level. The two Aunty s care and work so hard. Maybe a higher large sink at waist height may assist their washing process and save their backs. I really hope some one in your company takes note of my feedback and I will be following up on this personally. Thanks for this opportunity. I would love to return in another way.”

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Posted 4 months ago

“When I got here I met a group of people around the same age and whom all enjoyed doing the same types of activities together and this was all through global”

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Posted 4 months ago

“Asti has been super amazing from the very beginning! She made the whole process really smooth, she was always ready to answer all my questions promptly and it made settling into Australia so much easier. Apart from the pre-travel plans, she checked in every week since I've been here to ask how my trip has been, and I enjoy sharing the wonderful moments with her.”

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Posted 4 months ago

“Shona has been fantastic since the minute she has been in contact with me and the money I spent has been more than worth it. I am really enjoying my work placement so far and I am more than happy with every aspect of my trip. I would highly recommend global work and travel to anyone who is doing a working holiday for the first time.”

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Posted 4 months ago

“Amazing so far! Really loving Buenos Aires.”

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Posted 4 months ago

“The amazing service that has been provided and the fact that I had a job over here pretty much the minute I landed, it really takes the stress away. There has been so much adventure already! And I can't wait for more”

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Posted 4 months ago

“I am disappointed and disgusted in this company. I unfortunately had to cancel my trip due to medical reasons and I understand terms of conditions but having in a contract that you lose all your money towards the trip if you haven’t reached a 50% deposit is terrible customer service. If you want to work overseas I would not Recommend this company. There policies are horrible especially discrimination towards someone with a life threatening illness”

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Posted 5 months ago

Hi Aidan, Thank you for your feedback. We are truly sorry to hear about your disappointment and understand how frustrating it can be to cancel a trip due to medical reasons. When you registered, you indicated that you had no medical conditions, both during your welcome call and in your gWorld profile. Later, it was disclosed by yourself that you take medication for a medical condition, which is important information we needed at the time of booking. Our cancellation policies are in place to ensure fairness and were communicated to you at registration. Clause 7 of our Terms and Conditions, which you agreed to, specifies that all medical conditions must be disclosed before booking. This allows us to accommodate any required needs and ensure a safe and enjoyable trip for you. We aim to provide excellent service and deeply regret that you feel let down. Please know that our policies are designed to protect both our customers and our company, and we do not discriminate against anyone with medical conditions. If you have any further questions or need additional assistance, please don't hesitate to contact our support team.

Posted 5 months ago

“This is the third review and my fingers are getting tired, but I hope everyone avoids this company and their horrible salespeople with caniving, pressuring, “say yes now” tactics. Expressing urgency that if you don’t agree over the phone you will miss your spot forever. And once you agree over the phone, there’s no sign in and pay or confirm online. Nope, you give a half hearted “ok”get off the phone and they have already pulled the deposit from your account. How did they have your bank info, you ask? From the initial $50 deposit you did when you saw the ad online a week ago and thought it could be interesting to look into. And then you do the most foolish thing of all, you trust your salesperson. And then you read the reviews. Oh god the reviews. As always, go to Reddit if you want to find the uncensored reviews from people who travel with global, and how much they charged for doing ABSOLUTELY NOTHING. Fraud.”

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Posted 6 months ago

Hi Destin, We are saddened to hear how you feel about your recent booking with us. All of our customers book our trips on our website directly, you are able to read all the details of what is included in our trip to then make the decision if you would like to make a booking with us. Before booking your trip, you must read the Terms & Conditions and agree to them before finalising your booking. Our cancellation policy is clearly outlined in our T&C's and also on our website. The only way for us to contact you, is after you have booked our trip online. We have thousands of 4-5 star reviews across a number of review platforms, had you of travelled with us, we are certain you would have had a great trip. We wish you all the best. Global Work & Travel

Posted 6 months ago

“Do not go through Global work and travel unless you want to waste thousands of pounds for absolutely nothing! everything they promise you is absolute rubbish, you don’t get secure jobs and if you do it takes the mick as the work environment is toxic and a complete waste of your time! the hostel they set me up in was horrible conditions and the people i met agreed on this. they promise you trips that don’t happen and after all of this you still have to pay for your flights, visas, accommodation, etc. there is no benefit in going through global work and travel especially if you’re young and first time travelling as you won’t get the support you are promised. i’m really disappointed in them as i spent so so much money to travel and have a good time and when i actually got there i was put in a horrible situation to fend for myself, which being 19 and never been so far away from home was such a scary situation. i will speak my experience on every platform i can possibly find as i don’t think this company should be able to scam as many as they did! I know for a fact i’m not alone in this situation as my very close friend went through the same situation except worse. Please Please Please do more research and look into all of this as it has truly scared me for in the future when i would like to travel else where. i am heartbroken as my dream was to travel and they have completely destroyed and ruined that for me. They are a massive scam and will take so much away from you. I reached out to them regarding my experience and instead of supporting me, they were quite frankly rude and disrespectful by arguing with me and calling me names. I and everyone else who i’ve spoken to that went through similar situations deserve better than this! I’m sorry to rant on and be like this as i’m not usually someone who will do this and never want to be the type to write negatively but it needed to be done so i can be seen, heard and prevent others for having to suffer the way i did Thank you.”

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Posted 6 months ago

Hi, We are sorry to hear you feel this way about your trip to Australia with us, it is definitely not what we like to hear at all! We would like to clarify some of your concerns for you. Our trip has set inclusions which are outlined on our website. These inclusions were all available to you and to all of our customers. We would not legally be able to operate if we didn't offer these inclusions to our customers. We have had a look into your profile and your arrival and there does appear to be some confusion. Part of your trip includes a job match, which is an interview. We do not guarantee a job, as this is down to you to attend the interview & be successful. We can see you were successful with an interview pre arrival, however there were some issues with communication and you did not start at your role and decided to move to Sydney. We confirmed with you that we would be able to assist you with another job match. Flights, insurance, visas & ongoing accommodation are not included in our trip cost & we do make this really clear on our website. Our team would never call any of our customers names. We have checked correspondence and can't see anything in regards to name calling. Our team were here to support you, your Arrival Coordinator has been available to you if you needed anything & did check in with you as well but we have not heard back from you recently. Once again, we are sorry that you feel this way about your experience but we wish you all the best for your future travels. Thanks, Global Work & Travel

Posted 6 months ago

“Great service. Really helpful and friendly.”

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Posted 7 months ago

“Sadly wasted my money on global work and travel for my 2 year working visa in the UK. The price for what you get is a laugh. You can do it all yourself for free! It’s easy to go through the visa process, book plane tickets and find a live in accommodation job on Indeed super quick and it’s such an easy process. Ditching this company and doing this on my own has been way less stressful and made me much more happy. My trip coordinator was very kind and seemed like a hard worker so I appreciate the time and effort done by her to begin with.”

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Posted 9 months ago

Hi McCartney, We're sorry to hear that you feel this way about your trip and experience with Global. We understand that some travellers prefer to navigate the visa process and travel arrangements independently, and we respect your decision to do so. However, many of our customers choose to book through us to save time, stress, and money sorting it out on their own as we organise everything for our customers from start to finish. We're glad to hear that your Trip Coordinator was really helpful with your trip and we will pass this feedback on. We wish you all the best with your future travels. Global Work & Travel!

Posted 8 months ago

Global Work & Travel is rated 4.8 based on 6,995 reviews