The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,043 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,043 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 19th January 2025

1726

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chile was excellent but it took them two weeks to ship it!”

Helpful Report

(Hatch) - Posted 2 weeks ago

“Great for making enchilada sauce!”

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(Hatch) - Posted 2 weeks ago

“I was disappointed with the tamales. They are bland and dry . But your store and staff are fine 🙂”

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(Hatch) - Posted 2 weeks ago

“Good stuff”

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(Hatch) - Posted 2 weeks ago

“Always accomadating and always good product.”

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(Hatch) - Posted 2 weeks ago

“This is the gold standard of hatch chile! I love the matador and big Jim so much I eat it straight out of the jar with a spoon!!! It’s so good to not have to eat the canned stuff that you get from the store! There is no comparison to the product that you get from 575!!! Love it!!!”

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Posted 2 weeks ago

“I ordered 2 ristas and they arrived on time. They both were beautiful and very fresh. Not even one chili was broken off from either one.”

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(Hatch) - Posted 2 weeks ago

“All of there products that I have tried are top shelf. The last order they had run out of Green Chile Mustard and said that it would not be available until January. I called them and had the order put on hold until the Mustard arrived. I did not need anything in the order right away. The order came in on the last day of December.”

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(Hatch) - Posted 2 weeks ago

“I and all I have recommeded it to have loved it.”

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(Hatch) - Posted 2 weeks ago

“After the shipping fiasco, the rellenos are very hot (spicy) but we're sold as mild. Not happy at all.”

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(Hatch) - Posted 2 weeks ago

“Love the Salsa and other products, chili powder and more. Great honest family company. I'll be buying more. Try it, you'll LIKE IT!!! ❤️🌶️”

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(Hatch) - Posted 2 weeks ago

“Always excellent!!”

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(Hatch) - Posted 2 weeks ago

“You don’t return messages until you’re ready. And you change schedules without notification to clients.”

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(Hatch) - Posted 3 weeks ago

“This was a gift for my daughter in San Antonio, TX. The Ristras 1.5 Foot was more beautiful than I anticipated. The fullness was impressive. Shipping was well documented. Since it was Christmas time, it took a few more days than expected, but it was fully disclosed so I was very aware of the delay. I highly recommend The Hatch Chili Store.”

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(Hatch) - Posted 3 weeks ago

“Great authentic taste and perfect for making all our New Mexico favorites! I buy both the green and red chili in jars. You can choose temperature from mild to hot! I’m always complemented on my enchiladas and Pasole!! A NM native now living in Florida it’s a necessity!”

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(Hatch) - Posted 3 weeks ago

“Zero heat on medium chiles. Mislabelled.”

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(Hatch) - Posted 3 weeks ago

“Green Chile and Red Chile are amazing. From NM and they ship it to me all the way to. Virginia no issues!”

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(Hatch) - Posted 3 weeks ago

“Good selection.”

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(Hatch) - Posted 3 weeks ago

“My order was damaged so I didn't receive it. It took a very long time for me even to be notified that there was a problem. These were supposed to be Christmas presents, so obviously the recipients never got their presents. Even though I'm supposed to get a new shipment, it's been a long time and I haven't received it yet either. I've been a repeat customer, but I'm very disappointed with this experience. I relaize things can happen during shipment, especially with broken bottles, but that suggests the items were not packed properly. And, the long delay before you notified me has also been disappointing. We'll see if I ever get this replacement shipment as it's already been a long time. I still have never received the replacement shipment.”

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(Hatch) - Posted 3 weeks ago

“I thought my order wouldn't get to my home in time for Christmas, but it did we had our family Enchiladas , we love your chili sauce. Thank you hope you have a great yr.”

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(Hatch) - Posted 3 weeks ago

The Hatch Chile Store is rated 4.7 based on 12,043 reviews