The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered medium hot and it was mild no heat at all. Disappointed…plus it ended up costing me 25.00 for one pound. Bad deal!!!”

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Posted 1 year ago

“I lived in New Mexico for 15 years and recently moved to the east coast. I've ordered your products many times and have not been disappointed! I'm very spoiled and can't live with Hatch Chile!”

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Posted 1 year ago

“Slow filling the order and they were dried up when they got them. I was so disappointed.”

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Posted 1 year ago

Hi Susan, Thanks for your honest feedback about your order. We are so sorry about the way your order arrived. We expect all of our frozen shipments to arrive frozen and we are happy to replace them for free if they don't. We sent you a personal email to get this resolved right away. We look forward to hearing from you. -The Hatch Chile Store

Posted 1 year ago

“I have been pleased with the quality of chilies that I have purchased over the last several years. Customer service is excellent.”

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Posted 1 year ago

“In the past I have ordered fresh and roasted chiles. This time I ordered a jar of roasted chiles. It is a great way to make soups, eggs, dips, and side dishes better. The ordering process was easy, and it was fulfilled quickly.”

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Posted 1 year ago

“The chili's were not packed correctly. They had thawed out long before reaching my friends that I sent them to.”

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Posted 1 year ago

Hello Fred, Thanks for your honest review. We are so sorry about the way your order arrived. We expect all of our frozen shipments to arrive frozen and we are happy to replace them for free if they don't. We sent you a personal email to get this resolved right away. We look forward to hearing from you. -The Hatch Chile Store

Posted 1 year ago

“Quick service and great chile!”

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Posted 1 year ago

“Very good chili, the best I ever had”

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Posted 1 year ago

“Perfect. This is the real stuff”

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Posted 1 year ago

“I ordered Hatch Chili Bacon, Tamales, and whole mild Hatch Green Chilies. I understand the bacon was delayed. I would have appreciated a shipment of Chilies when they were available even if there was a separate shipping charge. All someone had to do is ask if I wanted the separate shipment.”

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Posted 1 year ago

“Pleasant representable of the hatch Chile store. Order arrived when I wss told it would. Of. Course hatch chili is the best.”

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Posted 1 year ago

“Best green and red Chile ever!”

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Posted 1 year ago

“I enjoy Hatch products. However, I received an order on 12 July. I received the chili rellenos I ordered, but did not receive the bacon I ordered. I was gone 14-21 July and asked for the bacon to be sent today, 24 July. So far, no notice of bacon being shipped today.”

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Posted 1 year ago

“I’m from ABQ- moved to Ohio an was so happy to get a taste of home .. TY Fresh -I sure misss the taste / smell of roasted green Chile .. first day we made some green Chile stew Man o Man made my day .. Ty Hatch”

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Posted 1 year ago

“Delicious products and exceptional customer service. What more could you ask for?”

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Posted 1 year ago

“Beautiful Chili's from New Mexico. Definitely hot! Already made a big batch of chili verde! My in laws grew up with this chili way, way back. Pure soul food! ❤️”

The Hatch Chile Store 5 star review on 20th July 2023

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Posted 1 year ago

“I love the Hatch Chile Store and It's my go-to store for tamales, rellanoes, and chimichangas.”

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Posted 1 year ago

“Have ordered several different products during the last few years. Whole green, mild chilis. Frozen chopped mild chilis. Several different sauces, mild and medium. Quality and order delivery are consistently great. In fact I just used a half pound of their frozen mild chopped green chilis in my latest batch of green chili pork verde. Superb.”

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Posted 1 year ago

“Product is great as always. Delivery was quicker than stated.”

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Posted 1 year ago

“Very quick and competent. Package was wrapped and protected and arrived frozen. I recommend them highly?”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews