The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a replacement order for a prior shipment which came too late due to shipper's fault. I was impressed that all the food shipped to me was still frozen in our Florida heat. The attention to detail was excellent and the tamales, and beef chimi were delicious. This was amazingly good and I will certainly order from them again. Thanks to Pam from Hatch, for fixing my previous order. I highly recommend them for the delicious chiles.”

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Posted 1 year ago

“Absolutely delicious, fast shipping and excellent customer service!! Highly recommend to anyone, you all are the best! I will be ordering more!!”

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Posted 1 year ago

“The chiles were packed with care. I’m from Colorado but I don’t live there so it’s not easy to get the chiles. I’ll continue to order from the hatch Chile store.”

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Posted 1 year ago

“We,ve been buying your chili's for some time now,but just stocking up when road tripping thru hatch...nice getting to use your website now! Tamales on the way ...can't wait!!!!”

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Posted 1 year ago

“I love the Hatch Chile store. Up here in Wisconsin it is impossible to find green Chile's. Always incredibly tasting and fast service. Thanks for being there for me when I need a Chile fix!”

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Posted 1 year ago

“I set up a subscription. I got the first shipment, delivered as advertised. My only gripe is that I can't get the hot chiles already roasted.”

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Posted 1 year ago

“The box of chile arrived still frozen, even though it is 100 plus degrees here in Houston. Thanks again”

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Posted 1 year ago

“Love that I can have it shipped to Texas!!!”

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Posted 1 year ago

“Love the customer service. Got the hot whole peppers ..yum, yum. Going to order medium too. Only problem was they were all defrosted when received, dry ice all gone. But, weather has been soo hot. Love chiles and service”

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Posted 1 year ago

“Love the product and the care they take in ensuring its quality.”

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Posted 1 year ago

“I ordered early and paid for chili's over a month ago. I asked that they ship in September when I return home since they ship frozen. I got an email today that they have sold all of these. This is no way to do business.”

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Posted 1 year ago

Hey Andrew, We're so sorry this happened. We reached out and offered a replacement item at no charge and a discount code since you refused. We apologize sincerely for the inconvenience. Please feel free to reach out if there's anything else we can do to make things right. The Hatch Chile Store

Posted 1 year ago

“I ordered the Tamale Bundle. Service is amazing, the products are well packaged and, the tamales are simply delicious !!! Great variety of tamales - love them all - and we can accommodate guests' preferences from this one bundle. The Hatch Chile Store is an outstanding business that is so well run and appreciative of its customers.”

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Posted 1 year ago

“We look forward to our fresh green chile delivery every year! This year’s crop is absolutely amazing! Quality and customer service are second to none. Looking forward to enjoying these chiles all year!”

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Posted 1 year ago

“The order came with no delivery issues. I have not cooked or eaten anything with the chile's yet. When I decide to prepare food with your product, I will let you know how it tasted. I have no doubt the flavor is going to mouth watering delicious. Thanks for what you do!”

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Posted 1 year ago

“Excellent product, fresh & delicious. Prompt delivery.”

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Posted 1 year ago

“I ordered the Chile's to try and they are amazing. I definitely will order them again.”

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Posted 1 year ago

“What is there to say about the best? Send more, is my idea. Your chiles are wonderful. Having met my wife in Tempe over 40 years ago, I have been learning about and loving to eat Mexican/Southwest food. Now back here in Maryland where people do not know green chiles, my favorite Mexican dish is a green chile burro, enchilada style. And my wife's Mexican recipe for green chile is the one from her wonderful friend, who shared Rosie's Family Green Chile recipe. And, of course, Hatch green chiles make the VERY BEST green chile burros, let me tell you. We have started buying over the last few months, and now are beginning to turn other folks on to these wonderful chiles. Give me a couple of weeks and I will be reaching out again. Keep up the GREAT work!”

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Posted 1 year ago

“Great Products! Awesome customer service. Really enjoy my shipments of frozen chopped green Chile here in NC. Wonderful flavor!”

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Posted 1 year ago

“I’m very pleased with the helpful service. The person who took my order explained the products before I decided what I wanted to order. My order was received in a timely manner and packaged very well”

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Posted 1 year ago

“Living in Wisconsin, i order 75 lbs of Harch hot chile every year and when it comes my family puts on our sundays best and welcomes it into our house. There is theme music and tears and i again am a hero for a day,or until we run out. Thanks Hatch for making me a Hero. I will post pictures of our special day as soon as we all dry our eye.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews