The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1733

Anonymous

Anonymous // 01/01/2019

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“I never got the chile. Perhaps you need to find a different process for shipping. Very disappointed.”

Helpful Report

Posted 1 year ago

Hello Deborah, Thank you for providing feedback about your order. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“I have the spices and the ground green chilies. I have also preordered green chilies for this fall! The quality is top notch and the flavor wonderful!! Easy to order and they get the shipments out very quickly. Great customer service. I will be back for more!!!”

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Posted 1 year ago

“Hatch chiles - need I say more? No muss, no fuss - simply thaw, open the package and add to your recipe. My husband says he'll never go back to peeling green chiles again! Easy to order, shipped in a timely manner, every step is well communicated, your product arrives in great shape (thanks to insulated packaging). Love, love, love!”

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Posted 1 year ago

“I live in NH, and have visited NM only once, for a week. But I was completely captivated and enchanted by your beautiful state. We have one burger joint close to home that offers a green chile cheese burger, and uses Hatch green chile's! So for my 77th birthday, I told my wife I wanted 5lbs of them! I should be all set for the summer! Yay....I'm a happy camper! Thanks for the super fast service! .....Jerry Jenness (NH)”

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Posted 1 year ago

“Good sauce and a great substitute if you can't make it from scratch.”

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Posted 1 year ago

“I am a native New Mexican. I adore chiles. We have been ordering your chiles for years (fresh and roasted and peeled). I have also ordered your canned sauces and salsas. I love the recipes you share in your emails. I have always loved the service and products you have Thank you!”

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Posted 1 year ago

“The Hatch Chile Store has wonderful customer service, very efficient, very friendly, and the best tasting chile ever!! The peppers arrive fresh as can be and roast up fantastic. Ordered two t-shirts from them and they came quickly and look great!! Thank you, Hatch Chile~ cannot wait to get my green chile this season ☺️”

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Posted 1 year ago

“Being from NM there is nothing better than having a bit of "home" delivered to you. Now, my friends from NC also appreciate my NM home!”

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Posted 1 year ago

“Amazing southwestern flavors are available anywhere in the US! I cannot get chiles like this in the Northeast. Product quality is excellent as is their customer service and delivery speed. Thank you!”

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Posted 1 year ago

“These chilis are awesome. My batch turned out great!! I can't wait to pre-order fresh ones with a roaster!! Thank you!! I'm a customer for life. Georgia doesn't have this awesome stuff. Love them.. Faith Collins”

Helpful Report

Posted 1 year ago

Hi Faith, We truly appreciate your feedback! We look forward to bringing you delicious New Mexico chiles for life :) Thanks for your support all the way from Georgia. Enjoy! -The Hatch Chile Store

Posted 1 year ago

“Their chilies are simply the BEST! Love the roasted hatch chilies.and use them in many different ways.”

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Posted 1 year ago

Hey Robert, We appreciate the feedback! We like to think our chile is the best too ;) Feel free to share with us how you are using them! We also send out recipes every week if you need more ideas. You can sign up for our mailing list on the website. Thanks a ton and hope you enjoy! -The Hatch Chile Store

Posted 1 year ago

“Great red chili sauce!!!!!!”

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Posted 1 year ago

“I ordered Chile Rellanos and they arrived expertly packed in a box and were so fresh and delicious !”

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Posted 1 year ago

“These guys promised and delivered! Shipping produce to the E U is a tricky situation. I needed some Hatch green shipped to Portugal for a birthday. Daniel and team came through with the great taste of Hatch chile and on time!!!! 6 jars and 6 freeze dried packs. Thank you so much!!!!”

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Posted 1 year ago

“It took a little long to get my T-shirt I ordered”

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Posted 1 year ago

“The pork tamale was very tasty. The biggest difficulty was separating individual tamales from the frozen block of 12. I was able to break 6 free and finally 4 by beating it on our granite countertops. Net -- the tamales are great. The packaging is a hassle. Good product, with terrible packaging.”

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Posted 1 year ago

“It was really great and also spiritual and mystical. I had never ordered green chili tamales before. I was on a spiritual journey in Eureka California when I saw the advertisement to buy tamales on alien abduction day, and I just couldn’t help myself. I called a good friend. She told me that her fiancé of almost 14 years had died I said I’ll be home soon and I’ll bring comfort food. She said don’t bring any food at all unless it’s green chili tamales! I arrived home on Wednesday. The tamales arrived on Thursday and my friend got them. Thank you so much. Also another part of the tamales went to some other good friends who were having difficulties there is something very healing and valuable about New Mexico chili. I have discussed this before with my previous priest, father Paul Baca may he rest in peace”

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Posted 1 year ago

Alexia, Beautiful story! We are so glad our food has been a part of such significant moments for you and your friends and family. We hope to continue brining you delicious New Mexican food for years to come. We also hope you share more of your experiences too! -The Hatch Chile Store

Posted 1 year ago

“Arrives when it was supposed to. I love these chilis. You can't find them in Kentucky.”

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Posted 1 year ago

“So happy with my order of green chile. I used to live in Las Cruces and I miss Hatch green chile so much! I eat it almost everyday so I definitely will be reordering! Great company!”

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Posted 1 year ago

“I lived in Albuquerque in the early nineties for two years and fell in love with green Chile. I now live in North Dakota. So when some friends decided to do a chili cook off. I knew it was time to show them the difference of a New Mexican chili compared to the Texas style chili they’re used to here. Of course I took first place in the competition!! Thank you for helping me show these northerns what real chili should taste like.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews