The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,066 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

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“I ordered the dry posole and jarred red chile sauce. It was the best posole I have made in years!”

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Posted 2 years ago

“Great tasting peppers! The East Coast says thank you.”

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Posted 2 years ago

“I have been a customer since moving back to the U.S. from Canada. Usually, It has been a great experience. I wanted to send a friend in Texas some of your salsa but they are originally from the Northeast so I didn't want it to be too HOT. So instead of the 3 pack sampler, I ordered three in medium. She said it was very hot so they must have sent the 3 pack in Hot which was the sale price. I ordered one jar of Medium Papa's Salsa for myself but got Hot. I also ordered 2 sweatshirts in Large....I thought it would be a regular Large but they are Large/Grande and are much too big. I will have to return those. I'm sure you were very busy but I was disappointed that nothing went right. Peggy Condos”

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Posted 2 years ago

“Great service, great quality, and great flavor.”

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Posted 2 years ago

“I had these shipped to a small town in New York where I grew up. I was happy to introduce my family to Chile Verde after living in Colorado for 8 years and spending a fair amount in New Mexico. Very happy to find each pound individually packed, and I would happily order from here again. Thanks for adding some spice and culture to our Holidays!”

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Posted 2 years ago

“Always so tasty! The best chili store.”

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Posted 2 years ago

“I ordered the 2 pack of pozole seasoning and love it. The shipping was quick even during the holiday season. I look forward to trying more of your products.”

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Posted 2 years ago

“Excellent service and oh so yummy!! Thank you for making the best chiles available.”

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Posted 2 years ago

“Salsa verde ordered as a gift....was well received by the recipients and deemed "delicious!"”

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Posted 2 years ago

“Loved all your products so far. Jars of chile sauces, salsa's and others.”

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Posted 2 years ago

“I am originally from NM and my dad grew his own green Chile about an acre every year so I know my green Chile. Your was very good. I know how to NM style. I was living in the L A area for many years and Semi trucks used to bring bring Chile to La Puente California every year we went and bought Sacks of green Chile and red Chile. My husband like to roast himself. No roasters. I lived In California since 1960. Now we moved to North Carolina and they don’t what good New Mexico food is or any kind of Mexican food. I am old now but I still cook NM food and passed it on even to my grandson. He buys fresh NM green Chile ever year.”

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Posted 2 years ago

“Absolutely the best chiles! Bought mild and medium (I'm a wimp). Wonderful product and I know I'll be back in the future!”

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Posted 2 years ago

“I ordered Hatch chili/chicken tamales and was very pleased with them. I be back for more once I’ve sampled some of the other appealing offerings they have.”

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Posted 2 years ago

“I love love the Red Chili Salsa. I also order the Big Jim chili's to make my own Stuffed Chilis. The Hatch Chili Store is the best for all things chili. When we lived in Colorado we could buy roasted Hatch chilis at the vegetable stands. Now that we're in Florida, so glad we can still get them through mail order.”

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Posted 2 years ago

“Due to an injury to my knee this year was not able to make my tamales as in years past. I grew up in New Mexico eating good chili. I thought that if I ordered from Hatch Chili store I would be getting authentic tamales made with good hot chili from New Mexico, that I cannot get here in Oregon. I am sorry to say your tamales were very dissappointing They tasted awful and were not even hot! Never again”

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Posted 2 years ago

“The online reviews that compelled me to order these outrageously expensive tamales were not accurate depiction of their quality. They were described as “ooey gooey with cheese,” but had no discernible cheese in them. The chile was hot, which is good, but the masa fell apart and they crumbled when removed from the husks. I will not order again. The only way to eat them was smothered in queso and more chile, and eating them from a bowl, like mush. Very disappointed.”

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Posted 2 years ago

Hello Brandy, Thank you for providing feedback about your order! We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon. -The Hatch Chile Store

Posted 2 years ago

“Moving to Maryland after 38 years in NM, I didn’t know how I would survive without Green chile. When we discovered the Hatch Chile Store online we immediately began throwing money at them as fast as we could. Boy did they deliver! Chile is just like it should be!”

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Posted 2 years ago

“Tamales were very dry and contained ver little cheese. Extremely disappointing.”

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Posted 2 years ago

Hi Marcy, I'm sorry you weren't happy with the tamales. Can you tell us how you prepared them? I'm wondering if it has anything to do with the way they came out. We normally don't get this kind of feedback so we would love to know more. Thanks, Daniel

Posted 2 years ago

“The chili relleons were delicious and I just LOVED the beef chimichangas So glad I was introduced to your company”

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Posted 2 years ago

“I received my order on time, packed beautifully. I lived in Las Cruces for 11 years and recently had to move back East. I miss the food, I miss my favorite green chili and you guys did not disappoint. The tamales I think one of the best I have had from down there. The chimichanga’s were the bomb. I will be ordering again.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,066 reviews