The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1733

Anonymous

Anonymous // 01/01/2019

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“The Hatch Chile Store is my “go to” for the best roasted green chilies available! Since finding you all online two years ago, I am now on my second order of roasted chilies for multiple NM recipes! Thank you for being a quality Family owned supplier of Hatch Chile products!”

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Posted 1 year ago

“I love Hatch Chile. I live in Colorado for over 20 years. I moved to Tennessee in 1992. I have never been able to find good chiles here. I'm thankful that I can order roasted, peeled, and chopped chile from the Hatch Chile Store. My chile order was shipped promptly and arrived still fully frozen. I made my first batch of chile verde the day after my chile arrived. I shared it with all of my neighbors. I will order again when I have used what I bought.”

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Posted 1 year ago

“Our ristra arrived perfectly packed and looks great hanging on our patio. Just a sweet memory of New Mexico.”

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Posted 1 year ago

Thanks so much for your review! We're glad to know it arrived well and that you are enjoying it. We appreciate you! -The Hatch Chile Store

Posted 1 year ago

“The best and taste sooo good amainf for my enchiladas”

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Posted 1 year ago

“You would never know this is a small business”

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Posted 1 year ago

“.....actually my rating wasn't on the taste...because I have not figured out how I am going to do that yet. When I received my tamales...they were all frozen together and if I thaw them just to use 2-3 because it is only my husband and myself...then do I refreeze them and then do I do this everytime I want to use them....refreeze...refreeze....that concerns me. Not sure sure why I received them like this. I called in and talked to a very nice man.....but he was young and really had no idea what to do.... So this is my issue..... Thanks, Karen Prokash”

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Posted 1 year ago

Hi Karen, Thanks for your feedback. Sometimes frozen food can get stuck together like this if it gets slightly thawed and refrozen. We recommend thawing them in the refrigerator, separating them into meal portions of 2-3 each, then refreezing them in separate freezer bags. The USDA says it's completely safe to thaw previously cooked foods in the refrigerator, then refreeze the unused portions. More information here: https://www.fsis.usda.gov/food-safety/safe-food-handling-and-preparation/food-safety-basics/freezing-and-food-safety Hope this helps! -The Hatch Chile Store

Posted 1 year ago

“Never been disappointed with my purchases of fresh green chilies and dry goods. Thank you for being always prompt and courteous.”

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Posted 1 year ago

“I order Green Chile Roast in jars and enjoy using the Chile in recipes and over eggs Or meats. Also I got an envelope of dried mixed red & green chiles. Using those pieces mixed with sun dried tomato’s soaked in hot water or broth I’ve added the mixture as filling For chicken breast roller thin, adding cheese and mushrooms. Yumm!”

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Posted 1 year ago

“I have enjoyed all my Hatch Chile purchases. The items are all safely and promptly shipped. The salsas and sauces have great flavor.”

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Posted 1 year ago

“I should have drop shipped it to my friend in NYC. Next time. He loves it! Reminds him of his time in Santa Fe.”

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Posted 1 year ago

“The green Chile I ordered came in a freezer pack and was still frozen when I received it. The product itself is great. Not as hot as I expected but truly good flavor and hopefully will keep well in the freezer as I enjoy the green chilis in my leisure.”

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Posted 1 year ago

“My mother in-law lived in NM for 20 yrs last yr she had to move to another state to take care of her mother. She was missing her green chilies she became a custom to. Was a really great mother's day gift to be able to have them. Still don't quite understand why they can't ship whole chilies to Louisiana.”

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Posted 1 year ago

“Been a customer since 2020. The Chile is terrific. Flavor and heat level is just right.”

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Posted 1 year ago

“Too expensive,but always good!”

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Posted 1 year ago

“We ordered green Chile for relatives that are out of state and both were so grateful that they could enjoy their New Mexico green Chile until the next harvest in Sept. Thanks for getting it to them so quickly!”

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Posted 1 year ago

“A little bit ago I wrote a bad review that should have been pointed at Fed Ex not there great people. Fed Ex delivered to the wrong address and my order spoiled. Even tough it was no fault of theirs these folks took it to heart and replaced my order at no cost to me. Thas standing tall in my book. THANY you from a Hatch Chile addict. GOT MY CHILE FIX yea.”

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Posted 1 year ago

“Very nice rellenos. The shipment to us in Florida was perfectly frozen on receipt.”

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Posted 1 year ago

“They have everything you want in a HATCH Chile Store! I love the jarred hatch chile. I like that I was able to now buy it jarred and could get a great price on three jars. I also appreciate the recipes sent in my email! Keep going, it's getting better all the time!”

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Posted 1 year ago

“I was introduced to Hatch Chili's by a guy I work with from New Mexico here in Eastern North Carolina and can honestly say..I use them in everything now...from Chili to eggs and from Tuna to Tacos...very distinct flavor without the heat of a jalapeño or tabasco...these Hatch Chili's are my new go to and I look forward to trying them in many different dishes moving forward.”

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Posted 1 year ago

“Products are delicious and the Hatch Chile Store takes special care in packaging their delicious products so they arrive in perfect condition. My son says the Salsa Rioja has some seriously delicious fire!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews