The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,072 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,072 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“That fresh chile smell when I open the door is heaven!! I have ordered fresh chile before from Hatch Chile and it's always arrived fresh with that heavenly smell. Love it Love it!!!! Grilling today.”

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Posted 2 years ago

“I am a New Mexico native, and have been out of the state since 1978. I order Hatch chile every year in the fall, and freeze or can it after roasting. I've used the Hatch Chile Store since at least 2011, when they were still Berridge Farm! The product quality is excellent, and the customer support as well. On the rare occasion where I've had spoilage in transit, they have promptly replaced the chile for me. Highly recommend them and wish them continued success! They are also instrumental in keeping the Hatch name protected, and support many farms in the area. All the best!”

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Posted 2 years ago

“Theses people go the extra mile to fulfill orders and with customer service and care. The products themselves are great. There was an issue with my order not of their making but they made it right immediately. The products are always fresh and will meet and exceed your expectations. If you don't or haven't bought here please do so.”

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Posted 2 years ago

“We order 25-50 lb of Big Jims at a time for our shop in NYC. They have always come in looking pristine( and smelling heavenly!). They have been really good this year! Thank you Hatch Chile Store staff and your local farmers!!”

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Posted 2 years ago

“I ordered the Xtra Hot fresh green chile. I am disappointed. I have had mostly medium and a few hot ones. Most of them were mild to me so far. Other than that they came in good fresh condition. I could have paid a lesser price locally for mild. I can't get Xtra hot locally, so I paid the higher price of wanting Xtra hot. Sam”

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Posted 2 years ago

“Great service. Beautiful Chile wreath.”

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Posted 2 years ago

“Ordering, delivery and billing were well done. We enjoy the Hatch chilies.”

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Posted 2 years ago

“Love, Love, Love My batches of Hatch chilie. I live in Illinois so this is definitely a great treat.”

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Posted 2 years ago

“I wanted the hot or x-hot variety but it was not available. The mild has good tast but it's no fun for me.”

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Posted 2 years ago

“My experience was excellent! Had a small issue( user error) shipping to a third party. Contacted customer service and it was quickly and expertly resolved! I recommend The Hatch Chile Store!! I was only allowed to give it a 5. Wish I could give it a 10!!! Ken Bennington. Alb NM.”

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Posted 2 years ago

“products and service are firtst rate, and just as advertised.”

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Posted 2 years ago

“Shipped promptly and arrived still cool thanks to excellent packaging. Contents as expected:tasty”

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Posted 2 years ago

“My family has been ordering chiles for over 35 years, the last 5 or so from Hatch Chile Store. This year's medium (Big Jim) and hot (Looked like Sandias but hard to know for sure) were the fleshiest, hottest, and most flavorful in memory. Knowing they ship on Tuesdays is a big help for planning out when to order--we ordered 5 bushels on the Wednesday before Labor Day Weekend with the goal of roasting Friday/Saturday the next week. Chiles shipped on the following Tuesday and arrived Thursday via the guaranteed 2-day shipping and I was able to refrigerate all until roasting time Fri/Sat, which kept spoilage to an absolute minimum. Even their marketing e-mails are mixed in with some decent recipes and chile products I would actually be interested in. Can't wait to roast again next year!”

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Posted 2 years ago

“Chilis arrived in perfect condition. I ordered medium but they were a lot hotter than I expected. Next time I'll order half mild & half medium. They are delicious!!”

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Posted 2 years ago

“You have the best Green chili!! We love it.”

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Posted 2 years ago

“The hatch chile store was super helpful to us throwing our 2nd annual hatchfest all the way out here in massachusetts! The hatch were great - we finished almost all 35lbs that we got and will definitely be back for more next year!”

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Posted 2 years ago

“Delicious. Appx 5 peppers were beginning to go bad. The rest were wonderful. My family and I thank you and, we look forward to buying more next Season. Yum”

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Posted 2 years ago

“Excellent Chile but boy what a process! I think I will order the chopped and frozen Chile next year. But the experience went well. Very pleased with all my processed peppers. Canned, frozen, and relishes.”

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Posted 2 years ago

“The “hot” has great heat and can be dialed back by removing seeds. Without seeds it’s still got heat. Love it!”

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Posted 2 years ago

“I purchased 5lbs of fresh green chili 🌶 roasted it vacuum packed it for this winter to eat with steak. It arrived like fresh picked. Delicious”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,072 reviews