The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,851 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived right on time and fresh. Roasted and froze them the day they go here. Have used ion a couple of dishes and they are delicious. The hot chiles are HOT as they should be.”

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Posted 1 year ago

“The chilis were a gift and they loved it. The ate some fresh and grilled and froze the rest.”

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Posted 1 year ago

“I am a native New Mexican so getting my green chile is the best thing going! I have had nothing but grea experiences with your company. Thank you! Gracias!!!”

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Posted 1 year ago

“Easy to buy and you deliver on time.”

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Posted 1 year ago

“Chile was pick to early it was not fully ready to be picked!!! When I roster the Chile the seeds turned black in color because chile was not ready to be picked! Chile was also delayed a week on shipping! Granted the shipping was not on you guys it was weather related issues! But picking chile you guys should be having quality checks on the pickers because this is the 3 year in a row it has happened and I even. Wait till September to order and am willing to wait longer if it is needed to get the quality of the Chile being picked”

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Posted 1 year ago

Hello Chris, Thanks for your feedback. I'm sorry to hear that you weren't happy with the chile you received. We can assure you that this is the peak of Hatch chile season and the perfect time to pick chile. We normally don't hear complaints like this so we reached out to you directly. We look forward to hearing from you. The Hatch Chile Store

Posted 1 year ago

“I ordered 25 lbs of Medium Chiles and I had only 2 chiles that were not perfect so I will not even count that as spoilage. Ordering Next Day is the way to go! First time buyer, very satisfied with the product and delivery!”

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Posted 1 year ago

“The Hatch Chile Store is the best. Our order arrived in great shape, and I roasted the delicious, delicious green chiles that night. They were so great!”

The Hatch Chile Store 5 star review on 22nd September 2023

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Posted 1 year ago

“I am impressed with the promptness of delivery, I live in Montana and shipping to where I live can be tricky. But my chilie arrived less than 24 hours after it was shipped. Not one pepper was lost. WOW! Great Job ! Guys! and Gals! Thank you.”

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Posted 1 year ago

“Daniel is the best employee at the hatch store. Please order from the fast ship great customer service Hatch Chile Store!”

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Posted 1 year ago

“Fresh Chili's. Very hot. Good with any food. I've made three orders this year already. Excellent customer service. Look forward to next year's early order time. thank you🔥👍”

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Posted 1 year ago

“First time to order chilies from Hatch. My first order did not have the flavor we were looking for. So, I sent a message and they were great in sending us a hotter batch. Now I know what to order the next time. Thanks for working with us in Oklahoma.”

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Posted 1 year ago

“Excellent customer service, and deliciously fresh products. Hatch Chile Store stands behind the products they sell and always provide the best chile, whether it is fresh or dried. I ordered two 16 ounce bags of hot dried red chile peppers. The peppers are freshly dried, not leftovers from last year. They will make excellent batches red chile sauce to freeze for this next year. Thank you for your excellent customer service and providing delicious New Mexican products for all of us chile lovers!!!”

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Posted 1 year ago

“I was disappointed in the first batch of chili they sent I live in North Carolina and hatch chili is like gold to me. They sent me a new box and all I payed was shipping. I really appreciate the customer service I received…. Can t wait to shop with them next year…… Thank u Daniel for all yourhelp”

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Posted 1 year ago

“Awesome experience. Kept us up-to-date along the way, even with a rain delay. The Chiles arrived in perfect condition, and this was to Florida. We will use you guys again next years without hesitation. Thanks.”

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Posted 1 year ago

“Received Chile in two days which was great, but some Chile was very small two to four inches in length and some of the Chile was not as meaty as a medium should be, with a lot of broken pieces, only got 46 bags of Chile with 8 Chiles to a bag. In years past Chile has been great.”

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Posted 1 year ago

“Chiles arrived in Philadelphia on time and were in perfect condition. Made green Chile chicken enchiladas for Eagles opening game! Almost as good as being in New Mexico.”

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Posted 1 year ago

“Loving this year’s batch of green chile!! Had a roasting party a week ago with good reviews from all my friends. This year they are a nice hot heat and flavorful. We are all sharing recipes and new ideas to use our chiles. Such a fun harvest 🌶️😋🌶️😋🌶️”

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Posted 1 year ago

“We Love the green chili seasoning but were very disappointed with the green chili. We normally get a full bushel from a different farm for slightly less than we paid for the small box we got b from the hatch store. Additionally the chilis that are not big Jim's were much smaller and harder to peel.”

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Posted 1 year ago

“As always my 25 lbs of the fresh Hatch Chiles came on time and none were damaged or rotten. I have been buying from the Hatch Chile Store for years now and they ship them to me up here in Montana with no problems.”

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Posted 1 year ago

“Very easy to order your green chili! They advise you to do the one day shipping so there is no spoilage. I paid the extra and it is worth every penny! I rec’d my chilies and they were fresh, in great shape, not one chili was bad and had them roasted and in the freezer by the next day! I will continue to do business with this company as they have great service and great product! I gave my neighbors their contact as they came over and saw my chili. They have a box on the way!”

The Hatch Chile Store 5 star review on 19th September 2023

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,851 reviews