The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,012 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived after 8 days and all dry ice was evaporated and frozen products were thawed out and hot”

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Posted 4 months ago

“The Hatch Child Store is now a yearly tradition! The team at HGCS has had to assist me a little above and beyond and always did so with a smile in their voice, making it seem effortless when I knew it was not. I will see you next year or maybe at Christmas!”

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Posted 4 months ago

“I order Big Jim every year and it's always the best flavor and perfect heat level. Living on the East coast, I'm thankful I don't have to go without my favorite food.”

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Posted 4 months ago

“Excellent service and excellent fresh product”

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Posted 4 months ago

“Hi, 1st time buyer and I was so excited to receive freshly picked hatch green chilies. Maybe I had way to high of expectations because the chilies I received were very small and very thin. Tips were starting to rot. All I wanted was decent size chilies to make chili relleno's. After roasting they split and there wasnt enough skins to cover cheese after I put it inside. My bad.. I guess it is buyer beware. Flavor was out of this world though. Very expensive lesson and I feel so bad about this. Thank you Brad”

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Posted 4 months ago

“Love the chile every year usually get 25 lbs big Jim like the Sandia as well thanks”

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Posted 4 months ago

“Postal Service said my address don’t exist so I lost out on my money”

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Posted 4 months ago

“Chile’s got here and they are perfect. We buy them every year. The best!!”

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Posted 4 months ago

“Always deliver fresh excellent quality chili's”

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Posted 4 months ago

“My chiles arrived intact, smelled fresh and amazing. Nice big sized peppers!”

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Posted 4 months ago

“This is the second time I ordered. Once again, everything arrived in great shape. On time one day shipping. I ordered the medium chilies. They came with the right amount of heat. I love the flavor of them and looking forward to ordering again next year. I’m the only one that eats them so I get the 4 pound box I put them on a charcoal grill and then I vacuum seal three of them in a package at the time and throw them in the freezer. I’m good for the year and they stay nice and freshen the vacuum seal meal all year. Great chilies.”

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Posted 4 months ago

“We were so pleased with our hatch chiles. They were absolutely beautiful. Next time around bigger quantity! Will purchase again.”

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Posted 4 months ago

“The chilis are excellent, and I’m happy that I found your store. The only thing that would keep me from ordering again is the long process of getting the order filled and shipped. We went back and forth several times as the product sold out and was unavailable. Some of that was initiated by me when I had not heard anything for a couple weeks. All in all, it took a long time to receive after ordering. Maybe there was a warning on the website that I did not see.”

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Posted 4 months ago

“The best.”

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Posted 4 months ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 4 months ago

“Absolutely love this chili and the customer service is excellent!”

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Posted 4 months ago

“The service is always great! Your team is always helpful and friendly when I have any questions. I love your hatch green chili.”

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Posted 4 months ago

“Love it we been getting chile for 5 generations from New Mexico my mom and dad were take an extra suitcase to Santa Fe back in the day when it wasn’t allowed in California”

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Posted 4 months ago

“Excellent experience.”

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Posted 4 months ago

“Thank you Hatch Chile Store for shipping my order of 10 lbs of frozen green chile in a timely manner and for packaging them so well. They arrived in Florida in perfect condition and the medium chile is JUST RIGHT! I highly recommend Hatch Chile Store!”

Helpful Report

Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 12,012 reviews