The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,066 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for my order! We really enjoyed our Chile peppers!”

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Posted 2 years ago

“VERY DISAPPOINTED IN THIS BOX OF CHILI'S. HEB IN CENTRAL TEXAS ONLY HAD ONE ROASTING EVENT BECAUSE THEY COULD NOT GET ANY MORE BOXES. I WENT AHEAD AND POPPED FOR MAIL ORDER WHICH IS OBVIOUSLY 3 TO 4 TIMES WHAT IT COST AT STORE. THESE CHILIS DID NOT HAVE A GOOD FLAVOR AND WERE SO MUSHY AFTER PEELING THAT THEY WOULD NOT KEEP THEIR SHAPE AND BASICALLY ARE UNUSABLE FOR RELLENOS. I HAVE ROASTED CHILI FOR MANY YEARS AND HAVE NEVER HAD THIS PROBLEM. ORDERED RED LAST YEAR AND LOVE THEM AND STILL HAVE SOME.”

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Posted 2 years ago

“Great hatch peppers. Delivered fresh. Will order another 10 pounds again.”

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Posted 2 years ago

“We missed chili season this year and were so glad we could still get them from you. They looked great when they arrived. We had fun with our family roasting them ourselves. The chilies are very yummy! Thanks! 😋”

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Posted 2 years ago

“Chile's arrived on time in great shape and are delicious. Thank you. Will be buying more.”

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Posted 2 years ago

“Chili’s showed up as expected in two days and only 2 bad ones out of 25 lbs! All were large and looked great very fresh would purchase again.”

The Hatch Chile Store 5 star review on 3rd November 2022

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Posted 2 years ago

“I have ordered from The Hatch Chile Store multiple times, and have always had an excellent experience. The chiles arrive fresh and of the highest quality. I live in Vermont, and am grateful to have a vendor that can deliver a taste of New Mexico to my door so seamlessly!”

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Posted 2 years ago

“We love the Redlands. We are repeat customers!”

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Posted 2 years ago

“Wow! That pretty much sums it up. On my first purchase, I bought Green Chili Roast, Red and Green chili powder and a jar of Papa's Salsa. Everything is amazing, great quality and taste! I've already made my second purchase.”

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Posted 2 years ago

“I recently ordered green chili chicken tamales (which I dearly love) for myself and some for good friends. My package arrived no ice, but still cold, while my friends arrived a day later, no ice and warm to touch. I contacted Hatch Chili Store. They reshipped the tamales to my friends, they have rec'd the order STILL FROZEN and look forward to a great meal!! I thank you for correcting this bad situation. Now my friends can enjoy the tamales as much as I do!!”

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Posted 2 years ago

“I specifically ordered *hot* chiles and they were! This had the advantage that I was not obliged to share them with anyone and had them all to myself. So far I have made a green-chile stew and it is spectacular. More chiles remain in my freezer. The chiles had to be shipped to me from Hatch NM to Seattle WA and they were packed with extraordinary care; they arrived still frozen, even though there was a weekend somewhere en route. Well done, Hatch Chile Store!”

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Posted 2 years ago

“Product selection was great! Delivery was excellent with great insulation and packaging. Taste is wonderful! Only suggestion I have is to send a confirmation to the purchaser once order is placed.”

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Posted 2 years ago

“I love Hatch chiles! They're the best!”

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Posted 2 years ago

“I called before I ordered because we had gotten hot chile that was very mild from another place. The agent we spoke with said there had more rain than usual but the Chile would be good. We asked if it would be hot and he said not a hot as normal but yes it would have good heat. I asked it it would be at least as hot as big Jim medium hot and he said it it would be much hotter than that. My husband got on the phone as asked again if we would get chile with heat and he was told yes. So we ordered 25#. The order shipped fast and arrived in good shape the only reason for the extra star. But instead of hot or even medium hot, we got extremely mild chile with no heat at all. I immediately called The Hatch Chile Store and got a message that customer service wasn’t taking calls. So we got what they sent but we didn’t get what we ordered and paid for. We are very disappointed and won’t be ordering from The Hatch Chile Store again.”

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Posted 2 years ago

“Good chili”

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Posted 2 years ago

“excellent hot fire roasted and peeled hatch chiles”

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Posted 2 years ago

“I used to have to go several miles to get my roasted green chili by the 50 pound bags! I so appreciate that I can order directly from the HATCH CHILI STORE per pound already roasted and peeled and delivered frozen to my door. Can't beat that service!!! Chili always as ordered and so tasty.”

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Posted 2 years ago

“This is now my third order from the Hatch Chile Store and I am beyond pleased. I pre-ordered 5lbs of this year's crop of hot green chile. It arrived still frozen, and, this year was done up in 1 lb. bags. The bags were flat in the box which is a great improvement over last year when all 5 lbs arrived in one large chunk. It's great for storing in the freezer and you only take out 1 lb at a time. Love it!! Great service, ease in ordering and arrival just as stated.”

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Posted 2 years ago

“Terrible. Not hot and no flavor.”

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Posted 2 years ago

“Thank you for your help. I received the correct order today and my chilis are in the freezer as we speak. Thank you for your prompt attention. I am very pleased. Dana”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,066 reviews