The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,069 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,069 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered hot chile from Lemitar. But was from Hatch. Absolutely no heat at all. The women that answer the phone are NOT HELPFUL AT ALL... They were in a hurry to get off the phone. I wanted to know why I got Hatch chile n was told that they ran out of Lemitar/Rosales chile. Very disappointed, especially being a NM native. Website needs to be self explanatory. It says ships in 2 days but didn't get it for 6 days as I was told y'all only ship on Tuesdays. It's not stated on website.”

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Posted 2 years ago

“I got a quick delivery of a big box of beautiful green chiles sent all the way to DC. I grew up in the southwest, so I’m excited to get some fresh chiles to make some pork green Chile with out east here as the weather gets cooler. I also really liked that they sent the chiles just straight up in a box. No unnecessary packaging!”

The Hatch Chile Store 5 star review on 25th October 2022

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Posted 2 years ago

“Love the red Chile I wait every year for it. I usually buy the dried pods but wanted to try the fresh red. Extremely happy”

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Posted 2 years ago

“Sorry to say that I am highly disappointed, 1st time buyer and I will never buy your products ever again. I was born and raised in southern NM (south of Mesilla Park) and this chile does not come close to what I’m use to. reference order numbers 176515 and 178423 both have zero taste and no heat especially on the HOT, unfortunately we paid a lot for something that’s not going to be used.”

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Posted 2 years ago

“Chiles arrived on time, fresh and delicious. I roast mine on a Weber grill, so there is no need to purchase a chile roaster. I freeze enough for a full year and they taste great!!”

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Posted 2 years ago

“Chiles arrived in great shape. Chiles ship when picked, so may not ship the day you order.”

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Posted 2 years ago

“My first order was lost in shipment. Hatch Green Chile did great at getting a new order sent out as soon as they could pick a fresh batch. Will definitely order again as a New Mexican living In Oklahoma Hatch green chile is a must on our household.”

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Posted 2 years ago

“I placed an order for 10lbs of fresh chiles to be delivered to the east coast of Florida. The week they were scheduled to arrive, hurricane Ian was due to make landfall in my state. I contacted the Hatch Chile Store, and they were able to delay the shipment until after the storm passed. My chiles arrived right on schedule and were in perfect shape.”

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Posted 2 years ago

“Once you order your first box, it's unlikely it's not going to become a tradition. Chiles are top notch. We plan around their arrival now and have friends over to grill them up outside, make a huge meal and divvy up the rest of the chiles for everyone to take home. That party is growing every year.”

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Posted 2 years ago

“We made several orders to the Hatch Chile store -- some fresh and some frozen. All the deliveries were on time and in good shape. We roasted about 35 pounds of fresh chiles over our backyard firepit, peeled them and then canned them (using a pressure canner). The smell of roasted Hatch chilies is so wonderful! They canned beautifully but our supply is shrinking rapidly as almost everything we cook these days seems to benefit from some roasted chiles! I am seriously considering your apple and Hatch chili galette recipe!”

The Hatch Chile Store 5 star review on 20th October 2022

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Posted 2 years ago

“I grew up in New Mexico I moved away( like 1,000 miles away) and I really missed home especially the green chile. I was so happy and excited to see you could bring a little bit of home to my doorstep! I will be a lifelong customer you made this New Mexican girl so very happy!!!”

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Posted 2 years ago

“Chilis arrived when expected and fresh! Will definitely be buying again next year. My only complaint is that I didn't buy a bigger box when I had the chance before the season ended!”

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Posted 2 years ago

“Excellent quality - FAST delivery! I bought both green and red chiles and they’re wonderful!”

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Posted 2 years ago

“Ordering was a very easy process I’m going to do my Business with you guys when I’m not in Las Cruces Very professional and very helping”

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Posted 2 years ago

“I thought I was buying sun dried red chile. So was disappointed when I found out its oven dried . But chile look great . Bit not my cup of tea.”

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Posted 2 years ago

“My order was filled promptly.......delivered quickly and OPENED IMMEDIATELY!!!! Love you all!!! Guess what everybody's getting for Christmas!!”

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Posted 2 years ago

“I love everything that you have! I roasted my red chilies and peeled them and froze them in small bags as I use both red and green in almost everything I cook. I have a few new recipes I would like to submit, how do I do that? Thank you for great product and service!😁🤗”

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Posted 2 years ago

“Delivered fresh and on time! Love the fresh red Chile!! I roast it and bag it for future use. Made red enchiladas and they were delicious.”

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Posted 2 years ago

“Helpful when called. Chilies shipped and arrived quickly in great condition. Beautiful red medium chilies that cook up perfectly.”

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Posted 2 years ago

“My order was for medium heat, 'late' red chiles... they are thick and meaty and so delicious. I'll be ordering these again next year!”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,069 reviews