The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,072 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,072 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband and I have ordered fresh Hatch chilis for the last 3 years. They always arrive fresh and have the best flavor! We will continue to order them every year as they are not available in our rural area.”

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Posted 2 years ago

“The Hatch Chilis were delicious & they arrived in quick time. I would have appreciated being notified when chilis were shipped so I could track their arrival since they are perishable.”

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Posted 2 years ago

“The chiles were shipped on time and arrived in great shape. Exactly what we wanted.”

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Posted 2 years ago

“Good chili peppers. Bought as a gift.”

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Posted 2 years ago

“I had questions about ordering and they contacted me and gave me the answers that I needed. My Chiles arrived fresh and crunchy not wilted. I ordered medium heat and they are very mild so not much heat in these ones, but they add tons of flavor to anything that I've added them to. I will buy again!”

The Hatch Chile Store 5 star review on 11th September 2022

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Posted 2 years ago

“Great chilies do not trust usps shipping. Took five days.”

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Posted 2 years ago

“Made great hot sauce this year!”

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Posted 2 years ago

“I have purchased chili's From Hatch Chili Store for years and have never been disappointed. I usually buy fresh because I love the smell of roasting my own. After moving away from NM my palette has mellowed somewhat so the hots really are, but I love them. Unfortunately the cost of cross country shipping is my only deterrent. "I'll Be Back"”

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Posted 2 years ago

“Delivery on time and excellent chili product highly recommended.”

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Posted 2 years ago

“Love Hatch Chile probably the best in my view next year I need to order two case perhaps very tasty and good in many recipes”

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Posted 2 years ago

“We have been purchasing fresh green chili peppers every year for the past 6 years. We recently moved to Hawaii from Michigan and were thrilled to find that you ship to HI. We just received our 25lb box and they were in perfect condition. They are all roasted, peeled and safely tucked in the freezer for cooking until next year. Peels are in the dehydrator to make green chili pepper powder. It is sooooo yummy to use in cooking. Many thanks to your family for all their hard work to bring us these tasty treats Stalsonburg’s Hawaii”

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Posted 2 years ago

“Next year I will take your word on the heat level of chiles.Medium is always hot enough for me should have gone with your recommendation to hot.My bad! Everything was on time and fresh thank you for your fast and quality service.”

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Posted 2 years ago

“Got my chili package.... it was fresh and perfect!! I get chili every year and never been disappointed, Perfection!! Thank you very much”

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Posted 2 years ago

“My order of six pints of Hatch green chile arrived here in Massachusetts only a few days after I ordered and it was in perfect condition, The glass jars were well packaged and secure. Now I am enjoying a taste of New Mexico, my "home away from home" for many years! Thank you so much!”

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Posted 2 years ago

“I paid $50 shipping on 2 boxes of Hatch Chile's, both arrived to me wilted as can be, yet The Hatch Chile Store sent me a free 10 lb. box with only paying the $36 dollar shipping fee and my chiles arrived as though they picked them that day! Paying the extra $11 is a must to get these treasures in perfect shape! I didn't know there was this option until I contacted them. They were more then gracious to me. I highly recommend them for any chile needs!”

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Posted 2 years ago

“I ordered the roasted green pepper hatch chili sauce and the red pepper chili sauce and they both are delicious! I lived in New Mexico and have not been able to get that flavor here. I miss the smell around town! It’s so good to know I can get this taste from you!”

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Posted 2 years ago

“Our 100 lbs of Big Jim chiles arrived in MN 2 days after shipping out of NM. They were in great shape with only 3 chiles needing to be tossed. They were deep green, plump, and fragrant. We roasted the chiles shortly thereafter and they were just as delicious as they looked! Thank you for the excellent quality you provide.”

The Hatch Chile Store 5 star review on 10th September 2022

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Posted 2 years ago

“I left new mexico but still need my hatch! I got 25 pounds of medium and 25 of hot. Both boxes arrived as expected with perfect chili.”

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Posted 2 years ago

“The shipped Green chili arrived on time & in great conditions. Flavor and hotness of chili is awesome . Would recommend The Hatch Chile store to anyone . All in all fantastic customer service & chile”

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Posted 2 years ago

“Got X-Hot chilis not hot at all but still good”

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Posted 2 years ago

Thank you for providing feedback about your order! We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,072 reviews