The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,066 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

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“Love getting my yearly order of Hatch Chiles”

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Posted 2 years ago

“As usual, consistently good products and service.”

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Posted 2 years ago

“We have been ordering your chillies for some time now, we have never been disappointed with the products we have ordered. We love the flavor and will continue to order through you in the future”

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Posted 2 years ago

“Having lived in the Las Cruces NM area for several years we have missed our fresh green chile since we moved away. We received our order a few days ago and have had several meals where we added this chile to our meal and love the flavor and freshness. We are very happy with our purchase!”

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Posted 2 years ago

“Why did my New Mexico chili come from Ohio?”

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Posted 2 years ago

“I bought the roasted and peeled whole HOT peppers. Normally “hot” is medium to me, the first batch I prepared as chile verde with pork was more like XX HOT 🥵. Which is fine, it got less hot after a day or two and it’s better than buying hot and getting mild. I don’t know how the next 4 batches will be. Only thing I didn’t like was the peppers were tough and had to cook extra long … which may have brought out the heat from the seeds. Loved it though.”

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Posted 2 years ago

“Great quality, beautiful peppers!”

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Posted 2 years ago

“Ordered a large Chile Ristra, what was sent was beautiful and we hung it up right away. After 3 days we noticed a huge bug problem. The ristra was infested! My wife was heartbroken that we had to throw out her birthday present. We are very disappointed and cannot recommend.”

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Posted 2 years ago

Hi Richard, I am so sorry! I must say, we have no had any other reports of ristras arriving with a bug issue. Unfortunetly, ristras do provide a safe haven for bugs that may be milling about. We would be happy to offer you 100% off another ristra, if you would be willing to pay for the shipping. Let us know! Best, Saul

Posted 2 years ago

“Ordered chili 3 weeks before it finally got sent, nobody put 2and2 together when they finally sent that we were having a hurricane then. Chilli arrived half thawed because it took longer to deliver. Never had issues till now, not sure if I will do again...”

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Posted 2 years ago

“The ristras I ordered were packaged very well and are the best quality I have ever seen. Totally awesome!”

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Posted 2 years ago

“The Best of the Best - The Hatch Chile Store! The children received their order! Thank you so much! They are thrilled beyond measure! The Holidays are so special because of your wonderful staff and your wonderful company. Thank you! A special thank you to Saul! His knowledgeable assistance made this order possible! Merry Christmas to you & yours!!!!”

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Posted 2 years ago

“Chili's were fine other than they were completely thawed out when they got here”

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Posted 2 years ago

“I buy this product every year for a Christmas gift my brother loves thee jar green chilies.”

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Posted 2 years ago

“I am beyond happy with this company! I ordered chilis as a surprise for my husband, as we haven't been able to find them since moving east. I reached out after making a mistake with my order, and I was immediately helped and the order was corrected. It was delivered quickly and arrived in perfect shape. My husband can't stop talking about them. I look forward to more orders in the future!”

The Hatch Chile Store 5 star review on 17th November 2022

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Posted 2 years ago

“Great service and great product!”

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Posted 2 years ago

“Great service, not as good as home roasted, but pretty good! Excellent in recipes. I was overjoyed to be able to make green chile stew again.”

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Posted 2 years ago

“I love everything I've ever gotten from The Hatch Chile Store! The only thing I would change is regarding the shipping logistics? I live in NYC and my orders are typically shipped so that they arrive on a Saturday and if I miss the drop off, then my perishables sit in a warehouse somewhere until redelivery on Monday :( Fortunately my items have remained cold, but this isn't great.”

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Posted 2 years ago

“Arrived on time, still frozen, and with a small amount of dry ice to spare! Chile was delicious as normal! It was chopped in larger than normal pieces but did not really affect my enjoyment of it.”

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Posted 2 years ago

“I have ordered (and devoured) Hatch green chile for years, and tamales and rellenos, yum!! Recently, we ordered the red and the green tortillas and the dried red hatch chiles & WOW, the flavors are tremendous! Brings me right back to eating in Santa Fe. Thank you Hatch Chile store!!”

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Posted 2 years ago

“Lovelovelove your chopped roasted chilies! The salsas are pretty great, too. Best of all, your customer service is top shelf! Thank you.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,066 reviews