The Snow School Reviews

Name: The Snow School
Rating: 4.94

4.9 Rating 479 Reviews

99 %

of reviewers recommend The Snow School

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4.9

Based on 479 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

07733251915

Email:

info@thesnowschool.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our children had three afternoon group lessons on alternate days in the week over New Year. These group lessons were for groups of four, of which our two children made up half the group, and we had high expectations of these lessons. Day 1 we met the instructor on time at the meeting point and he checked our names took our two away. We later got a message saying our children had gone with the wrong instructor but they had swapped and were now with the other two members of their group and a different instructor. The communication was good, but it seemed a bit disorganised in the first instance. At the end of the lesson our children were very underwhelmed, and we were suprised to discover that they hadn't ventured off the magic carpet all lesson, apart from the 1st run with the other instructor. We couldn't notice any change in the way they were skiing the following day, and our daughter still had what seemed to me some fairly basic issues with her stance that were causing her to tire quickly and be very uncomfortable in her ski boots. (Unfortunately she wouldn't listen to me!) We were also concerned about what seemd to be a disparity in the abilty of members in the group (The level we booked was described for people who had a previous week of skiing, as far as we could tell the other group memebers were on their first ski holiday and had only had a few lessons in the UK before coming). The second and third lessons were with an Instructor called Paul, and the experience could not have been more different. The kids were full of smiles and clearly buzzing at the end of the lessons. Our daughter was a different skier after the second lesson (the 1st with Paul), her stance had improved, and she got her confidence back and we had an amazing days skiing together the following day as a result. The kids also wanted to take us back to where they had been on the lesson to show us what they had been doing and have another go at some of the jumps and bumps they had been doing! I couldn't speak highly enough of Paul and we saw the improvement in our childrens skiing from the last two lessons that we had hoped/expected from the outset. This would be a 5-Star review based on Paul's lesson. Sadly the first lesson was a big disappointment . If the limited scope of the 1st lesson had a been a case of laying the ground work then that might have been OK, but in the case of my daughter that didn't seem to have happened (when it clearly did in lesson 2).”

Helpful Report

Posted 1 week ago

“Our two children aged 7 and 10 recently attended beginner ski lessons with the Snow School in Mottaret. We decided on three afternoon sessions during the week as this suited our family. We were so impressed with the lessons that were provided by both instructors we met - Sylvia and Paul. There were just 4 children in their group including my two, which ensured they progressed very quickly and by the end of the week they were both confidently doing blue runs and even went to the family park to try some jumps. Both children loved the lessons and were so excited to tell us where they had been and what they had done each lesson. From the start we felt that the kids were well cared for and safe and they always came back tired but very happy. We would definitely use the Snow School if we came back to the Three Valleys”

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Posted 2 weeks ago

“We had an incredible week of skiing in Les 3 Vallées as a family of four, and our experience was made unforgettable by The Snow School and our amazing instructor, Filippo. His professionalism, skill, and ability to adapt to all of our different needs and abilities was truly remarkable. From day one, he made us feel safe and supported. Mum was nervous about picking up skiing again, but he showed endless patience, encouragement, and tailored instruction that boosted her confidence immensely. For the more experienced skiers in the family, he pushed everyone to improve, challenging our abilities in a way that was exciting yet always safe. The kids absolutely adored him, and by the end of the week, we were all genuinely sad to say goodbye. In fact, we’re already talking about returning next year. Five stars easily for our experience with The Snow School from initial enquiry and booking, through to the fantastic instructor. If you’re heading to Meribel and you're lucky enough to get Filippo as your instructor, you’re in for a fantastic experience!”

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Posted 3 weeks ago

“Excellent and very efficient communication and booking”

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Posted 1 month ago

“Returning customer after fantastic service last year. Communication during the booking process was exactly as good, friendly and helpful as I’d remembered.”

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Posted 4 months ago

“Our party of 2 x 4 year old children, 2 adult inter-mediates and 2 x 70 year old beginners were very lucky to have Alberto and Tia as our instructors. How Alberto coped with the kids I've no idea but they loved the week and progressed so speedily they were on adult green runs by the end. Tia looked after us, improved our skills and made the week really fun. We are likely to return to Meribel next year and would certainly be using The snow School again. Thank you from all out party.”

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Posted 8 months ago

“We tried skiing for the very first-time in our 30s and so, we were extremely nervous in the beginning. However, Tea was absolutely great at calming us and building our self-confidence. After a week with lessons with Tea and self practice, we can now ski with confidence and most importantly, enjoy the mountains!”

Helpful Report

Posted 9 months ago

“Super efficient response to questions for booking and very quick and easy booking process. And that was just the start of a truly fabulous experience. We were a mixed groups of intermediate skiiers and Paul and Tia managed to cater for us all, challenging but not overdoing; and really positive technical help and advice on how to improve. Which we did. A superb mix of coaching and practice on breathtaking slopes. I loved every minute and would highly recommend this school.”

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Posted 9 months ago

“I had a great 3 hour lesson with Tea. She was so helpful and encouraging and a pleasure to spend time with.”

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Posted 9 months ago

“Brilliant! Really cared for the kids. Low numbers. We have just returned today from a fantastic week in Meribel. We cannot thank you enough for the experience that we have had with your company. My son aged 4 was with Chiara and Alessandro all week. They were brilliant with him, and me as his worried mum!! The very small groups of 7 to 2 instructors and then 3 to 1 instructor was great for my little boy. By the end of the week he was saying mummy I love Chiara and Alessandro! He really progressed in confidence and ability. He's went on green and blue runs and could do drag lifts, chaos lifts and magic carpets. First learnt pizza and then French fries! (Snow plough and parallel by end of week). 4 hour lessons in the morning the best from 9.15 to 1.15. They took them to a cafe for a break half way. My lad is in reception class in England and they were brilliant with him - teaching him how to ski. My friends boy, aged 14, was with Ghia. He too had a fab week and thanks for moving him up quickly through the groups. The ski certificates on the last day were great and the kids were really proud. Also to say Sarah was really kind and great to be around on the mountain and very helpful indeed. Pre trip support and advice exceptional Great service. Having done 26 school ski trips I know what is right and what isn't. This was 1st class. (Ps other companies might charge slightly less but are having 12 in a group!!)”

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Posted 9 months ago

“My son and I had 9 hours of private lessons with Ciara mainly on moguls. We learnt a lot and had a great time; getting expert advice in all the lessons. My legs still ache. Lessons were easy to book and tailored to what i wanted i would happily use the Snow School again.”

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Posted 9 months ago

“Brilliant customer service. Replied to live chat late in the evening. Really informative. Followed up with email. Not pushy at all. Phoned up from England to France. English speaking. Everything that was said was spot on and all questions answered. The pre holiday customer service spot on.”

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Posted 9 months ago

“My friend and I shared a private lesson with Alberto. Alberto is a fantastic instructor. He was kind, patience and fun. we are both good skiers and just needed a confidence boost. Alberto advised us on technical improvements, which really improved our skiing, but he didn't make us feel inadequate , which I have experienced by other ski instructors in the past. We only ski 1 or 2 weeks a year, so having fun and learning new techniques is at the top of our agenda. I would really recommend The Snow School and Alberto if you just need a confidence boost and a fun, kind instructor. Kate 04/03/2024”

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Posted 10 months ago

“Learnt so much with the one to one lessons with Tia and Edwardo. Would highly recommend.”

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Posted 10 months ago

“Very fast & efficient service, made booking very easy and straightforward”

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Posted 10 months ago

“After I made an enquiry on line you phoned me directly in the UK to discuss our requirements. Alberto, our instructor, was very helpful, helping us to refresh our technique with a few things to work on during our week. Would highly recommend.”

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Posted 10 months ago

“It was really easy to book and organise. Superb communication from the office team and the instructors made the experience even better.”

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Posted 10 months ago

“Great communication from start to finish, our instructor was really friendly and brought the children on enormously over the 4 days of lessons.”

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Posted 10 months ago

“Excellent service by Paul, friendly, prompt and efficient.”

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Posted 11 months ago

“Thank you The Snow School for providing such a delightful and excellent instructor as Gaia. She was so good with my 4 grandchildren who had never skied before taking them from zero to competent skiers within the week. So from struggling on the nursery slope in La Tania to skiing in Courcheval and Meribel was an achievement I had not expected. Gaia gave them skills and confidence, and now they want to ski more.”

The Snow School 5 star review on 18th February 2024

Helpful Report

Posted 11 months ago

The Snow School is rated 4.9 based on 479 reviews