The Toolpost Reviews

Name: The Toolpost
Address: Unit 7,Hawksworth,Didcot,Oxfordshire, Oxfordshire
Rating: 4.81

4.8 Rating 2,158 Reviews

96 %

of reviewers recommend The Toolpost

Company Reviews

Questions

Metrics

4.8

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01235511101

Email:

sales@toolpost.co.uk

Location:

Unit 7,Hawksworth,Didcot,Oxfordshire
Oxfordshire
OX11 7HR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a oneway multigauge at 3pm and it arrived next day at noon. Fantastic service from friendly and helpful staff. Postage was £7ish, makes me wonder how some people offer free postage. That said I wouldn't have any problem ordering from the Toolpost again.”

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Posted 10 years ago

“Very easy and straightforward to purchase online. Very quick response and good communication when ready for despatch. Would recommend to anyone who appreciates good quality products as well as good customer service.”

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Posted 10 years ago

“Very helpful and resolved my problem quickly. Part arrive by post in 2 days”

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Posted 10 years ago

“An excellent service providing top quality products. Sound advice is always part of the service.”

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Posted 10 years ago

“Very pleased with this transaction. The order arrived quickly and was just what I expected. It is also worth pointing out that the courier used by the ToolPost, DPD, was superb, with brilliant communication at all stages. In stark contrast, I ordered other goods from a different company at the same time and they used TNT, who were spectacularly bad, resulting in me having to take 3 days off work to receive a single package - this would put me off using the supplier again. The delivery company makes a big difference, no matter how good the service is from the original supplier. The ToolPost and DPD were both excellent.”

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Posted 10 years ago

“Excellent Company! I ordered a new set of jaws for my Woodturning Chuck, which were delivered next day in the exact hour stated by DPD. However, a small problem occurred with one measurement, meaning the jaws didn't quite fit my chuck. In order to resolve this difficulty the boss of the company sorted through every one of all the compatible sets he could find (overnight!) with no result; and next day offered to reimburse me the money I had spent, which I have now received.........Fantastic service!”

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Posted 10 years ago

“Peter is a credit to the company, nothing too much trouble for this man, thanks again for sorting Peter. Regards Trevor Chapman”

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Posted 10 years ago

“Excellent service but explanation of tool use difficult to follow. JJ”

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Posted 10 years ago

“Excellent customer advice and speedy service!”

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Posted 10 years ago

“I could not ask for a better service and advice. Nothing was too much trouble. Thr delivery service was excellant.”

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Posted 10 years ago

“The parts I ordered (MT1 to M12 mounting arbor for MM50/MM54 Micro chuck Ref : MM50MT1 and 3/4 inch to 16 tpi mounting bush for MM50/MM54 Micro chuck Ref : MM5034) were exactly as described and allowed me to fit my 3 and 4 jaw micro chucks from my Unimat, easily onto my ~30 inch wood lathe. Prices were unbelievably cheap (around £16 delived for the 2 parts) especially for something I couldn't find anywhere else. Delivery was also top-notch with e-mail updates and almost live tracking right to the door and the parts arrived really quickly. Top-notch all-round would recommend to anyone.”

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Posted 10 years ago

“I had dealt with toolpost for many years . but ill health, again over several years meant that I had no dealings prior to my first order in the last few days , I had always upon resuming carpentry intended to make Toolpost one of my first contacts due to their unfailing courtesy on my previous dealings with them I had previously always ordered ``bowl blanks from them when their then website offered a clear choice between either the above bowl blanks or turning squares. due to poor eyesight and lack of attention I failed to note that their present day website offers the rather curious named bowl blank squares so when my order arrived I emailed as to why I had been delivered squares rather than the round bowl blanks I been expecting, it was then that a lady telephoned me to explain the problem and my mistake which I do admit. but I was most annoyed both at her attitude when I asked if anything could be arranged so that I could either return the order amd get a refund or return the same for bowl blanks (round ) which I had been expecting. but there was no sympathy from the ``lady``on the phone no offer of a mutually agreeable way to change to the timber I had received, with no loss of money to toolpost for my mistake, no compromise all, I was told was to get a saw and cut round my squares to make them round doubtless very amusing but I thought it was very poor treatment to a customer and under the circumstances very rude . incidentally I emailed toolpost twice mor to see if something could be done but both my emails were returned. so am I happy with toolpost no,? would I deal with toolpost again no?. am I disapponted with toolpost now ? yes verymuch”

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Posted 10 years ago

“Top quality service, can't fault it. Looking forward to the November event.”

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Posted 10 years ago

“order came next day well pleased”

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Posted 10 years ago

“Great product - exactly as shown on website plus it was delivered very promptly. I shall order from The Tool Post again. J. More, GooseEGG Painted Furniture, Warrington, UK”

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Posted 10 years ago

“Next day delivery and carrier informs you exactly when deliver time is Excellent products. Faultless service. Would strongly recommend”

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Posted 10 years ago

“Excellent product”

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Posted 10 years ago

“Excellent pr”

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Posted 10 years ago

“Excellent service. Very impressed when I received a phone call querying my order as I had made a mistake and ordered two of the same thing.”

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Posted 10 years ago

“My order was dealt with in a timely fashion, and I was kept informed of the delivery date and time by the courier. Can't ask for much more. Great service.”

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Posted 10 years ago

The Toolpost is rated 4.8 based on 2,158 reviews