The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and professional service at Glasgow silverburn from Calvin Blackburn who replaced a battery in my fossil watch.”

Helpful Report

(Calvin Blackburn) - Posted 8 years ago

“Excellent service. The jeweller where the watch was purchased was unable to replace the battery that day. They advised it would take 4 weeks. The Watch Lab relaxed the battery within 20 minutes. They took time to advise about General care of the Boss watch which belongs to my son. Definitely recommend the Watch Lab. I went to the Silverburn branch in Gladgow and was served by Calvin Blackburn. Many thanks!”

Helpful Report

(Calvin Blackburn) - Posted 8 years ago

“Very friendly staff .and the service was excellent. These guys know there stuff.even if they have to listen to the busker singing same songs over and over as they are in the heart of leeds .would recommend anyone to get watches repaired”

Helpful Report

(Oliver Pearson) - Posted 8 years ago

“The staff were great, happy to help, explained it all in good order and were approachable. I think this made a real difference compared to a main jewelers, where their focus would be on sales rather and service options. Speed was good given the busy day. Will use again!”

Helpful Report

(Edward Ellis) - Posted 8 years ago

“The staff are knowledgeable and friendly and pleasant to deal with. I had a new battery installed in a Shinola watch at the Leeds branch.”

Helpful Report

(Louise Ball) - Posted 8 years ago

“This is the third time I have used the Watch Lab. - Omega Seamaster in 2007 - Service £150; 2016 - moisture under glass - £440 - Ebel in 2014 - Service and Break (in France by a French Professional repairer!) - £600 All times good service by a professional & courteous attendant. They have kept their promise on quality and repair times. I continue to use them.”

Helpful Report

Posted 8 years ago

“Excellent service and a fast, thorough job - only criticism is cost!”

Helpful Report

(Colin Stuart) - Posted 8 years ago

“Quick friendly service but I paid £70 for what was basically a battery change. My watch was then losing about 5 minutes an hour. I took it back and was advised It needed a service for another £125....just too expensive”

Helpful Report

Posted 8 years ago

“Great service, very quick and my watches looked like new. Friendly service would definitely recommend”

Helpful Report

(Scott Gibson) - Posted 8 years ago

“Having worked for a designer watch company I can vouch for their knowledge of the product. Staff at Chester branch know what they are doing and take great care of the watches they repair. You pay for the quality of the service.”

Helpful Report

(Steve McKnight) - Posted 8 years ago

“Prompt friendly service by Jessica Slinger and her staff”

Helpful Report

(Jessica Slinger) - Posted 8 years ago

“My Rotary automatic from the early 70s had been turned down by a number of repairers but Watchlab did a fantastic job. It's meant a lot to me to have it working again as it has a lot of sentimental value attached to it. The turnaround time was very quick given the size of the repair. It was handled by the Leeds branch - don't know the names of the staff as I dealt with several but they were all very pleasant, helpful and cheerful. Well done!”

Helpful Report

(Louise Ball) - Posted 8 years ago

“I tried the Watch Lab at the Mall, Cribbs Causeway, Bristol some time ago to service my wife's Gucci watch. The service was fast and efficient and the staff were extremely polite. I returned recently to have my Tag Heuer serviced. I received the same fast and efficient service. The staff were once again very polite.”

Helpful Report

(George Singh) - Posted 8 years ago

“Found it helpful that scratches were identified before job was accepted this way there could be no disputes when watch returned.”

Helpful Report

(Chris Pope) - Posted 8 years ago

“The service was very good as was the finished product, two new batteries fitted and one watch cleaned.”

Helpful Report

(Colin Stuart) - Posted 8 years ago

“Friendly, knowledgable service.”

Helpful Report

(Philip Boney) - Posted 8 years ago

“Awesome welcome and explanation of services. Not the cheapest but certainly a mile ahead for customer service.”

Helpful Report

(Steve McKnight) - Posted 8 years ago

“Very professional I took my Oniss watch to have battery fitted also had my watch cleaned looked like new when Igot it back they said it would take and hour and when i went back it was done 1 hour I had previously been to them to have my watch braclet adjusted it is tungsten and ceramic no one else would do this. done perfectly they certainly know what they are doing in the Manchester branch. Thanks Guys”

Helpful Report

(Colin Stuart) - Posted 8 years ago

“Fixed my watch strap without any wait.”

Helpful Report

(Jessica Slinger) - Posted 8 years ago

“quick service”

Helpful Report

(Jessica Slinger) - Posted 8 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews