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The Chimney Pros Reviews

4.6 Rating 332 Reviews
89 %
of reviewers recommend The Chimney Pros
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Phone:

2066736070

Email:

capitallocalservices@gmail.com

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Anonymous
Anonymous  // 01/01/2019
Grant and Brandon came to repair and clean our chimney. They were very professional, respectful of our time and our home (not a speck of dust or ash anywhere!). Very thankful to have a safe fireplace again. I highly recommend Chimney Pros.
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Posted 2 years ago
We had great service from Chimney Pros. The technician was on time and very professional. We were having trouble with our flames randomly going out while using our gas fireplace. It turned out all we needed was a routine cleaning! Our technician completed that service. Our fireplace worked all winter after that! I highly recommend contacting Chimney Sweeps for any gas fireplace service needs.
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Posted 2 years ago
They arrived on time, explained how long it would take to do the job but ended shorted than expected. After payment was made, they immediately came back and explained that I did not need everything done on the invoice...they gave me credit. How many companies do that? This company is great, honest and trustworthy. I recommend them to anyone who needs their services.
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Posted 2 years ago
Nate came by to inspect our fireplace to determine if it is safe to use and if so, clean it. Knowing full well that he’d make more money if he told us we could use the fireplace, he did not! He patiently explained to me why it would be unsafe to use our fireplace and what steps (full replacement) would be required for its safe use. He also explained why the additional cost of cleaning was not necessary if we weren’t intending to use it. Helpful, quick, honest and professional. I’d definitely recommend!
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Posted 2 years ago
Was in the process of buying a new home with an old wood burning fireplace that was no longer operational. Contacted Chimney prosand they were able to come out in short notice and give a quote for repairs. After we closed on the house we decided to have the old fireplace removed and a new energy efficient wood burning fireplace installed in its place. The new fire place looks amazing and works even better. In the winter, the fireplace has enough heat to heat our 2000sq ft home. Install only took a day, everyone was professional, and they even came over for about an hour to do the first burn with us to show us how best run and utilize our new fireplace. I highly recommend Chimney Pros for all your chimney needs.
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Posted 2 years ago
Chimney Sweeps rocks. We had a gas log set converted to a gas insert. All of this completed in one day? You bet! Mark was on time, professional, and incredibly clean. Mark left my house in better condition than when he showed up. No dust, mess, or worries whatsoever. The quality of product is amazing and the customer service is top notch. I would recommend Chimney Sweeps to anyone who is looking for quality and professionalism.
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Posted 2 years ago
Our old wood burning fireplace was on its last legs, and we decided to purchase a new one, versus having the old one repaired again. We are extremely happy with the beautiful installation of our fireplace, the time the techs took to explain all of the features, how it looks, and especially the wonderful heat we now enjoy again! The cats love it especially, and in the winter they curl up on the hearth and get warm and toasty! Highly recommend Chimney Pros without reservation.
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Posted 2 years ago
I’m very glad I happened upon Chimney pros. We had a funky gas like smell in a fireplace at a home we just bought, and they took great care of us. Not only did they figure out out the problem, but I learned a lot about fireplaces as we chatted throughout the time the fireplace was being serviced.
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Posted 2 years ago
Fantastic service. Mark explained everything and made sure I knew the ins and outs of our fireplace and the scope of the recommended work. We will definitely be using them again.
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Posted 2 years ago
Kevin did us a great job. He called before he arrived to let us know arrival time. He was thorough Clean and safe
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Posted 2 years ago
Mark and his team have done an AMAZING job for our family... from the initial due diligence inspections while we were under contract for the purchase of our home to the eventual wood-to-gas fireplace conversion a year ago and the annual inspection thereafter... they have been top notch! Mark's knowledge and friendly personality makes you feel at ease that you are in good hands and your family is safe. WE HIGHLY RECOMMEND CHIMNEY PROS TO ALL OUR FRIENDS AND FAMILY AND FOR ALL YOUR FIREPLACE NEEDS!
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Posted 2 years ago
Chimney pros is a wonderful family owned and ran business. In the years I've worked with them I've spoken to the same receptionist and the same repairman and owner, Mark, has been to my house to service my gas fireplace each year. You won't find a more friendly, responsive fireplace company with better service. They stand by their products too. My fireplace has had issues with the battery unit melting (a manufacturer issue). They built a custom protective unit for me at no cost! No issues since. I actually look forward to my fireplace getting inspected every year!
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Posted 2 years ago
Nat and Kevin were very professional. They did a great job cleaning and showed me before and after pictures. They were in and out under a hour and showed up on time. They even called me When they were 10 minutes out. It was easy to pay them with their mobile credit card swipe and I look forward to using them again next year . The price was better then the other outfits too.
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Posted 2 years ago
Chimney pros did a great job. I had an issue with my gas fireplace where it would not start. The guys fixed the problem in no time at all. They were punctual, respectful of our house, and were just really nice guys. They were also very reasonably priced. I will absolutely use this company again for my future fireplace needs. They were AWESOME!
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Posted 2 years ago
We had Mark R. out to our house to take a look at the gas fireplace in the basement. It runs off of a remote which takes 9-V batteries and ours was dead, so he ran to a hardware store nearby to pick some up. He also took the time to show me how to disassemble to fireplace and replace the AA batteries for the receiver, which was the underlying issue, so I can check it myself next year. Mark R. was polite and friendly the entire time and wore a mask both in and outside of our house. He made sure I had all of the information I needed and gave me a few tips for our specific model of fireplace. The company as a whole was very communicative and flexible as well. We'll definitely be using Chimney pros from here on out. Thanks, Mark!
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Posted 2 years ago
Chimney pros responded quickly and got me scheduled for the next day. Their inspector Nate came out first thing in the morning and did a thorough inspection. He explained to me the issues I would need to deal with and provided instructions/pricing of what such fixed would entail. This was more than enough info to allow me to make an informed decision about my chimney/pizza oven.
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Posted 2 years ago
Mark was very professional and knowledgeable. He was able to determine my gas fireplace problem quickly with his diagnostic tools and order replacement parts using his iPad on the spot. I will absolutely use Chimney pros again and highly recommend them
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Posted 2 years ago
Mark was great! Very nice and walked me through everything he was doing. He also wore his mask without me having to ask him to pull it over his nose and he even removed his shoes with out me asking him (first time that has ever happened when having someone come perform work at our place). Don’t bother calling any other company other than Chimney pros if you need work done on your fireplace.
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Posted 2 years ago
Chimney Pros is a wonderful company to work with! Everyone involved in the repair and install of my wood burning insert did a fantastic job and were extremely polite and communicative. I highly recommend this company!
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Posted 2 years ago
Mark was great! He came and inspected our fireplace as we have a gas insert we had never turned on since buying the home and wanted to make sure everything was ok. Turns out the previous owners had done it completely wrong and using our fireplace as is could burn down our home! Mark did a great job explaining the situation and what our options were going forward. We were so grateful for his expertise and he was so kind, knowledge, and professional! We will definitely use this company in the future when we're ready to make the needed repairs. :)
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Posted 2 years ago
The Chimney Pros is rated 4.6 based on 332 reviews