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The Chimney Pros Reviews

4.6 Rating 332 Reviews
89 %
of reviewers recommend The Chimney Pros
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Phone:

2066736070

Email:

capitallocalservices@gmail.com

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Anonymous
Anonymous  // 01/01/2019
Worked with Chimney Oros last summer to clean up and repair an old gas fireplace. The booking process was so thorough and every step was explained well to me. At the appointment, our service person was very professional and courteous and respectful of our space. He explained what he was looking at, showed me how to care for it, and even left before/after photos with the receipt. I was very happy with how thorough and helpful everyone was. Our fireplace has worked beautifully and looks beautiful, too!
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Posted 2 years ago
The entire process was great. Each person we worked with throughout the process was fantastic. It was smooth and we were kept informed from the first phone call until the installation. We love the ease and convenience of the gas fireplace and it looks wonderful. Mark was terrific to work with on installation day. He went through everything so we understood the remote control. He also answered any questions we had after the installation.
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Posted 2 years ago
This is a great company that will do it right the first time! I highly recommend them. They helped make our remodel work. Our person who was going to build our fire place didn’t understand the safe concerns. This company came in and corrected their plans and fixed our project!
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Posted 2 years ago
I cannot say enough positive things about Mark and the service that they've provided. Very thorough, and generous with his time. He made certain that I felt comfortable with the operation and maintenance of the fireplace, and explained even the smallest of details clearly. It was a great experience dealing with this company from start to finish and I HIGHLY recommend them.
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Posted 2 years ago
I was extremely satisfied with Chimney Sweeps of America. When I asked questions, I felt I received some very valuable information back and would use them again.
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Posted 2 years ago
I randomly selected a chimney sweep service and was very pleased with my selection. Trisha was very nice and professional in confirming the type of service that I needed and although it was originally scheduled in the future, contacted me when there was a cancellation and the technician was in my area. Nate arrived when he said he would, he was professional, clean and respectful of the space and did not rush through the process. He did a great job and even showed me how to light and turn off the insert. I would highly recommend this company.
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Posted 2 years ago
Once again Chimney Pros came through! They arrived on time and worked in pretty cold weather with snow moving in, to repair and replace the chase cap on the chimney. It was a big job but they got it done in about 3 hours, before the snow hit. This company provides great reliable service and complete professionalism. Pat did a great job today! We will continue to be loyal customers!
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Posted 2 years ago
Honesty I couldn’t be happier with the service that Nate and Kevin provided. They were prompt, super personable and professional. They laid out what they saw and kept me updated along the way. They were super communicative and definitely not “pushy salesmen.” They also let me know the issues that they saw and what they recommended fixing, but again there was zero pressure to do it right this moment. They emailed me the quote and then said they would follow up. I will absolutely be calling them about some of the work they recommended and I will make sure to ask for the same crew if possible.
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Posted 2 years ago
Mark was exceptional in explaining the situation with current fireplace. Mark cleaned and made sure pilot was blue flame, always was yellow flame.
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Posted 2 years ago
OUR FIREPLACE IS THE HIGHLIGHT OF OUR HOME!! The truth is we absolutely love our fireplace and Chimney Prosabsolutely killed the installation and customer service along the way! They made selecting our unit and the entire process not only easy, but enjoyable.Through the winter the fireplace was so efficient for warming our home. 30 minutes burning and our home was all set! In middle of the mountains our fireplace has turned our home into a cozy modern mountain cottage!
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Posted 2 years ago
It turned out beautiful! The new gas fireplace is quiet, and gives off a lot of heat. The workman was so polite, clean and efficient in his work. He was very thorough in taking pictures of damaged side walls and then showing us and explaining everything that he would be doing. It took about an hour and a half to complete all the work and clean up. I was very pleased with the office staff also as they were very professional and kind and made sure they held an installation time that fit both my schedule and the length of time needed for installation. I would highly recommend Chimney pros.
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Posted 2 years ago
Mark from Chimney pros installed a new fireplace in my house. They did an absolutely fantastic job and would highly recommend them! I had a few fireplace companies bid on my project. Other companies did not take the time to my specific needs and were not confident in how the new fireplace should be installed. Chimney Sweeps of America took the time to really understand my needs. They worked with me to find the best fire place to fit my current opening and I could tell they totally understood the installation process. When it came time to install the fireplace, the installation went very smoothly. The quality of the work was top notch. Working with Mark and the team was great. Again, I would highly recommend Chimney pros
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Posted 2 years ago
This is a wonderful business. I first had them clear debris from and repair a chimney that collapsed, and then I had them replace an old gas fireplace insert. Jon and everyone else who helped with these projects was professional and they did a great job! Friendly staff and very responsive. I love my new fireplace. Don’t hesitate to call for any chimney or fireplace related need!
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Posted 2 years ago
We recently moved into a new home and had to research and hire a lot of services. One of the first we went with was Chimney Sweeps of America. We highly recommend them and their services!! Mark, who came out to our house to service our fireplace, was the ultimate professional.
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Posted 2 years ago
The man who came to inspect and clean our chimney was great. Scheduling was easy and he arrived when he said he would. They gave us a thorough report and helped us make a realistic and affordable plan for long-term maintenance. Would recommend!
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Posted 2 years ago
Gavin Lemley was my technician today and boy am I glad to have called this company over the others advertised on Google! All of the certifications these techs go through ensure a thorough inspection throughout. He was very knowledgeable, kind and helpful breaking everything down into layman’s terms. After the inspection he was able to determine it was actually unsafe to be lighting a fire in the fireplace based on the current conditions. He was patient enough to show me the areas that were damaged and what could happen with further fireplace use. He recommended repairs and was honest with the costs. Come to find out, not many other chimney cleaning companies are certified in the courses these techs go through, so I could have ended up with a clean chimney through another company but continued to have the increased risk for a house fire, further damage to the surrounding house structure and back flow of the carbon monoxide into the house with use. Thank you Gavin for all of your help and thank you Chimney Pros! I will definitely utilize this company from here on out!
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Posted 2 years ago
Nate was my technician, he was very efficient. He explained what he was doing and answered all my questions regarding his findings. The service was very professional
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Posted 2 years ago
I had a 5 star experience with Chimney Sweeps. They worked well with me from start to finish. The sales folks were really easy to work with and responsive. Mark was my primary installer and he and the team were punctual, polite, fast and very clean. The same for the electrician they contract with. It was a great experience and I absolutely recommend them. Thanks Chimney Sweeps
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Posted 2 years ago
We had Kevin Thomas out to our home per John’s recommendation. Absolutely a pleasure having Kevin out to inspect our chimney. Chimney Pros is professional, timely and efficient. We will certainly be using them again. Would recommend 10/10
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Posted 2 years ago
Highly recommend using Chimney pros for any fireplace/chimney work that is needed. Very professional, immediate responses, accommodating scheduling are just a few reason to choose this company. Their work is amazing!
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Posted 2 years ago
The Chimney Pros is rated 4.6 based on 332 reviews