Login
Start Free Trial Are you a business?? Click Here

The Chimney Pros Reviews

4.6 Rating 329 Reviews
90 %
of reviewers recommend The Chimney Pros
Visit Website

Phone:

2066736070

Email:

capitallocalservices@gmail.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Mark was exceptional in explaining the situation with current fireplace. Mark cleaned and made sure pilot was blue flame, always was yellow flame.
Helpful Report
Posted 2 years ago
OUR FIREPLACE IS THE HIGHLIGHT OF OUR HOME!! The truth is we absolutely love our fireplace and Chimney Prosabsolutely killed the installation and customer service along the way! They made selecting our unit and the entire process not only easy, but enjoyable.Through the winter the fireplace was so efficient for warming our home. 30 minutes burning and our home was all set! In middle of the mountains our fireplace has turned our home into a cozy modern mountain cottage!
Helpful Report
Posted 2 years ago
It turned out beautiful! The new gas fireplace is quiet, and gives off a lot of heat. The workman was so polite, clean and efficient in his work. He was very thorough in taking pictures of damaged side walls and then showing us and explaining everything that he would be doing. It took about an hour and a half to complete all the work and clean up. I was very pleased with the office staff also as they were very professional and kind and made sure they held an installation time that fit both my schedule and the length of time needed for installation. I would highly recommend Chimney pros.
Helpful Report
Posted 2 years ago
Mark from Chimney pros installed a new fireplace in my house. They did an absolutely fantastic job and would highly recommend them! I had a few fireplace companies bid on my project. Other companies did not take the time to my specific needs and were not confident in how the new fireplace should be installed. Chimney Sweeps of America took the time to really understand my needs. They worked with me to find the best fire place to fit my current opening and I could tell they totally understood the installation process. When it came time to install the fireplace, the installation went very smoothly. The quality of the work was top notch. Working with Mark and the team was great. Again, I would highly recommend Chimney pros
Helpful Report
Posted 2 years ago
This is a wonderful business. I first had them clear debris from and repair a chimney that collapsed, and then I had them replace an old gas fireplace insert. Jon and everyone else who helped with these projects was professional and they did a great job! Friendly staff and very responsive. I love my new fireplace. Don’t hesitate to call for any chimney or fireplace related need!
Helpful Report
Posted 2 years ago
We recently moved into a new home and had to research and hire a lot of services. One of the first we went with was Chimney Sweeps of America. We highly recommend them and their services!! Mark, who came out to our house to service our fireplace, was the ultimate professional.
Helpful Report
Posted 2 years ago
The man who came to inspect and clean our chimney was great. Scheduling was easy and he arrived when he said he would. They gave us a thorough report and helped us make a realistic and affordable plan for long-term maintenance. Would recommend!
Helpful Report
Posted 2 years ago
Gavin Lemley was my technician today and boy am I glad to have called this company over the others advertised on Google! All of the certifications these techs go through ensure a thorough inspection throughout. He was very knowledgeable, kind and helpful breaking everything down into layman’s terms. After the inspection he was able to determine it was actually unsafe to be lighting a fire in the fireplace based on the current conditions. He was patient enough to show me the areas that were damaged and what could happen with further fireplace use. He recommended repairs and was honest with the costs. Come to find out, not many other chimney cleaning companies are certified in the courses these techs go through, so I could have ended up with a clean chimney through another company but continued to have the increased risk for a house fire, further damage to the surrounding house structure and back flow of the carbon monoxide into the house with use. Thank you Gavin for all of your help and thank you Chimney Pros! I will definitely utilize this company from here on out!
Helpful Report
Posted 2 years ago
Nate was my technician, he was very efficient. He explained what he was doing and answered all my questions regarding his findings. The service was very professional
Helpful Report
Posted 2 years ago
I had a 5 star experience with Chimney Sweeps. They worked well with me from start to finish. The sales folks were really easy to work with and responsive. Mark was my primary installer and he and the team were punctual, polite, fast and very clean. The same for the electrician they contract with. It was a great experience and I absolutely recommend them. Thanks Chimney Sweeps
Helpful Report
Posted 2 years ago
We had Kevin Thomas out to our home per John’s recommendation. Absolutely a pleasure having Kevin out to inspect our chimney. Chimney Pros is professional, timely and efficient. We will certainly be using them again. Would recommend 10/10
Helpful Report
Posted 2 years ago
Highly recommend using Chimney pros for any fireplace/chimney work that is needed. Very professional, immediate responses, accommodating scheduling are just a few reason to choose this company. Their work is amazing!
Helpful Report
Posted 2 years ago
I had a small chimney fire that damaged my chimney liner. Mark and the rest of the team with Chimney Sweeps did a fantastic job helping me work through an insurance claim and then replacing my liner and installing a wood insert in my fireplace. After the installation was complete Mark spent about 2 hours with me getting the first fire set up and showing me everything there is to know about my new insert and how to properly and safely operate it. The only complaint that I have is that I had to wait 6 weeks to get the insert installed based on their workload. Small wait aside, I would recommend this company to everyone I know that has anything from a yearly inspection/cleaning, to a full chimney re-line. Great people, and great company!
Helpful Report
Posted 2 years ago
We had a complete chimney restoration and wood burning insert installed by Chimney Sweeps of America. This was the most expensive home projects we've ever done so I had lots of questions and concerns and the entire team at CSofA was amazing. They came out multiple times before our install to discuss all our options and make sure the unit we were buying would meet our expectations. On install day they were on time and were very courteous, professional and did great work. Also - they are CSIA certified and follow NFPA standards. (not all chimney sweeps in town are, do your research!!!) We are so pleased! Thank you so much CSofA!
Helpful Report
Posted 2 years ago
Very impressed with Chimney pros. Called them out to do what everyone thought would be a quick removal of our cast iron wood burning fireplace insert but it was quickly realized this would be no easy task. It took 3 visits, 4 guys, multiple tools, and several exclamations of "I've never seen anything like this before", but they persevered and eventually got the job done. All through it everyone I spoke to was very nice and easy to work with. Would definitely use them again if the need arose.
Helpful Report
Posted 2 years ago
When scheduling my appointment they were very helpful and flexible with the date and time. Nate and his partner came to inspect and clean my wood burning fireplace/chimney. They were on time, quick, clean, and friendly. They also provided a thorough inspection with picture and price estimates for future repairs!
Helpful Report
Posted 2 years ago
I am beyond pleased with the service I received from Chimney Pros. Mark was timely (even a little early), professional and friendly. My fireplace had not really been used in a number of years, was pretty dirty and the glass was super fogged up so that you could hardly see into the unit. When he was done with his cleaning it looked basically like new! He showed me how to use and disassemble/reassemble my unit if needed, recommended cleaning products and made himself available for questions after our appointment if needed. I would definitely use them again and would highly recommend them to others.
Helpful Report
Posted 2 years ago
Have had our gas fireplace for 23 years and hardly used it. So much carbon build up it was horrible and afraid to use it. I only wanted it cleaned and gas turned off. When Mark come out, he said his goal was to make it look so good, I’d want to keep the gas on. He couldn’t have been more right. After just one hour, our fireplace looked like new and I left the gas on! Great staff! Would not hesitate to use again. Highly recommend!
Helpful Report
Posted 2 years ago
Kevin T. was on time and professional, he helped me understand what he was doing and why. I would definitely recommend this company and will be using them again in the future.
Helpful Report
Posted 2 years ago
We contacted Chimney Prosfor fireplace inspection/diagnostics on our fireplaces and we couldn't be happier with them! Mark is extremely professional, arrived early, took the time to walk me through what he was going to do beforehand, and explained the entire process. Where repairs were needed, he talked to me first about them and gave me options. He then followed up with a detailed email, including pictures of our fireplaces, the work that was done, and any future recommendations. I truly wish every contractor we hired were even half as professional, dedicated, and personable as Mark is. I would also add that the professionalism we encountered began with the office staff when we first called to set up our appointments. Trisha was very friendly, asked detailed questions to ascertain the amount of time that was going to be required for our time slot, followed up with both reminder phone calls and emails. We are extremely happy with all the work Mark did and best of all...we are now enjoying our fireplaces! We HIGHLY recommend Pros!!
Helpful Report
Posted 2 years ago
The Chimney Pros is rated 4.6 based on 329 reviews