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The Chimney Pros Reviews

4.6 Rating 329 Reviews
90 %
of reviewers recommend The Chimney Pros
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Phone:

2066736070

Email:

capitallocalservices@gmail.com

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Anonymous
Anonymous  // 01/01/2019
This is the second time I have used Chimney Sweeps, the first time to repair two chimneys, and the second time to install two new gas fireplaces. Excellent work both times. They are quite enthusiastic, and delivered a pair of quality installations.
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Posted 2 years ago
I am selling my house and needed to have my gas fireplace cleaned and inspected. A co-worker gave me Chimney pros phone number. Mark was a true professional. He was on time and extremely courteous. He explained what service he was going to perform and how much it would cost. Mark did an awesome job! My fireplace never looked so good. I have already recommended Chimney Prosto several neighbors. I will continue to use their service in my new home from now on. Thank you!
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Posted 2 years ago
Outstanding service! Appointments were booked quickly and service team arrived on time. For our fireplace installation, an adjustment was needed post-installation and the team returned quickly to correct the issue. You will not be disappointed with this service!
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Posted 2 years ago
Nate did a wonderful job cleaning our fireplace. Professional, took pride in his work, showed me before and after pictures and took time to answer my questions. I will use them again
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Posted 2 years ago
Great job. Good information for redo and redesign. Kevin was very professional and knowledgable company representative. Neat and complete!
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Posted 2 years ago
I called one of the licensed dealers for the gas fireplace in the house I had just bought. (The pilot light wouldn't relight and I didn't feel like blowing myself up trying to fix it.) That dealer referred me to Chimney Pros. I had to make an appointment a couple months out, but, when Mark got here, it was worth it. Turns out a moth had gotten into the gas tube feeding the pilot light and died there, blocking the gas. Since the fireplace is as old as the house, I went ahead and opted for a cleaning as well. Mark fixed everything, cleaned everything, and explained everything. He protected our carpet by putting down a moving blanket in his work space. He wore his face mask correctly the entire time. The fireplace looks brand new. Mark checked for gas leaks. I have useful maintenance information going forward. I am already planning on using Chimney Sweeps of America to do the recommended yearly fireplace inspection for years to come! I highly recommend this service!
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Posted 2 years ago
Nate was very nice and helpful. He offered great advice for things that needed immediate attention. He did the inspection and sweep of my chimney. Nate was very helpful and would have him back again
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Posted 2 years ago
We had a new linear FP installed by Chimney pros Dec 2021 and were delighted with the entire experience and exceptional quality of service and friendliness. Jon, Pat, Mark, and Kristen, all set the service bar very high. Five+ stars and strong recommendation!
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Posted 2 years ago
Nate inspected and cleaned our fireplace a few days ago. It works better than it did before his visit. He did an excellent job explaining what he was doing, answering all my questions, and leaving the fireplace and surrounding work area spotless. We will use Chimney Pros again.
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Posted 2 years ago
Very good communication. They even shorten the window for their anticipated time of service which I appreciate it very much. Nate Perez was my technician and he was very polite and professional.
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Posted 2 years ago
The kind lady on the phone gave me their first open appointment, which was a couple weeks out, but I understand everyone is busy. When they had an opening due to a cancellation she gave me a call and got me in much sooner. Mark gave me a call when he was on his way, arrived on time, and did an excellent job. He laid out what was going on with my gas fireplace and all the options to keep it going, from a 0$ option using parts I already had but were going to fail at some point, to options he could sell me that would fix it and keep it going longer. I opted for the new parts and now the fireplace runs better than ever! I appreciated his honesty and that he was not trying to push a sale on me and was instead letting me know my options so I gladly just bought the new parts from him. Great work. If you are reading the reviews, just use these guys at Chimney Pros
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Posted 2 years ago
We called several places for estimates and Chimney Pros provided a very competitive estimate. They also provided a free on site inspection before providing the estimate. They showed us pictures of what to expect as a final result. They communicated very well about appointments and we're able to schedule our work quickly. Grant and his team were very nice and professional, arrived on time, and called 20 min before arrival. They cleaned up very well. Would recommend Chimney SProsto my neighbors!
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Posted 2 years ago
Chimney Pros moved my existing fireplace into the corner and built framing around the new position. It looks great! I am very happy with the work they did. I highly recommend them!
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Posted 2 years ago
They were able to remove and replace our old wood burning fireplace with a new gas fireplace! From the removal of the fireplace to the installation of the new fireplace, it went as smooth as possible. They actually left our house cleaner than when they got there! Could not be happier with the end result, great communication, the professionalism, and quality of the work they performed! I can’t wait until winter, and now I will never have to carry another load of wood into the home! Thank you all for such a great job!
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Posted 2 years ago
Nate came in to clean our chimney and he was very respectful, knowledgeable, and through. Really took the time to make sure I understood what he found and how to resolve the issues. Highly recommend him and Chimney Sweeps.
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Posted 2 years ago
Nate came to our house for a chimney inspection recently. He was very professional and talked us through our potential options in an easy to understand manner. I truly appreciated the time he took to show examples and explain the inspection to us.
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Posted 2 years ago
Mark was so awesome! He was incredibly kind and thoroughly explained everything he was doing and/or would need to do. He also gave me safety advice but didn’t push anything on me. My fireplace looks AMAZING, and I’m so glad Mark came by! I definitely recommend this company for anything you need.
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Posted 2 years ago
We have a wood burning stove in our home and haven’t used it in 12 years. We were sure that it needed to be cleaned and we called this company to come and inspect. They arrived onsite during the time specified and the technician Kevin, was very professional and knowledgeable. My wife had lots of questions and he took his time explaining everything. Ultimately it was determined that the stove did not need to be cleaned and we were only charged for the inspection. I appreciate this type of honesty from a company they could’ve easily stated that it needed to be cleaned and charged us for something that wasn’t necessary. We will def be utilizing this company in the future and will also recommend them to friends and family.
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Posted 2 years ago
We had some remodeling work done and had our gas insert fireplace moved. We wanted the fireplace professionally inspected and cleaned. From the start Mark was awesome, so friendly and hugely informative. Mark shared every step of the process, explaining important details about the safe and efficient operation of our fireplace. The fireplace now starts every time with great looking flames and embers. Testing for carbon monoxide makes us feel safe running it for those cold winter evenings. We will definitely hire Mark and CSA again.
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Posted 2 years ago
Chimneypros were great. Very professional and excellent service. Took the time to explain functions of new Gas Insert at length and made sure everything was up to par before leaving. Thank you!
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Posted 2 years ago
The Chimney Pros is rated 4.6 based on 329 reviews