“Have had our gas fireplace for 23 years and hardly used it. So much carbon build up it was horrible and afraid to use it. I only wanted it cleaned and gas turned off. When Mark come out, he said his goal was to make it look so good, I’d want to keep the gas on. He couldn’t have been more right. After just one hour, our fireplace looked like new and I left the gas on! Great staff! Would not hesitate to use again. Highly recommend!”
“Kevin T. was on time and professional, he helped me understand what he was doing and why. I would definitely recommend this company and will be using them again in the future.”
“We contacted Chimney Prosfor fireplace inspection/diagnostics on our fireplaces and we couldn't be happier with them!
Mark is extremely professional, arrived early, took the time to walk me through what he was going to do beforehand, and explained the entire process. Where repairs were needed, he talked to me first about them and gave me options. He then followed up with a detailed email, including pictures of our fireplaces, the work that was done, and any future recommendations. I truly wish every contractor we hired were even half as professional, dedicated, and personable as Mark is.
I would also add that the professionalism we encountered began with the office staff when we first called to set up our appointments. Trisha was very friendly, asked detailed questions to ascertain the amount of time that was going to be required for our time slot, followed up with both reminder phone calls and emails. We are extremely happy with all the work Mark did and best of all...we are now enjoying our fireplaces!
We HIGHLY recommend Pros!!”
“This is the second time I have used Chimney Sweeps, the first time to repair two chimneys, and the second time to install two new gas fireplaces. Excellent work both times. They are quite enthusiastic, and delivered a pair of quality installations.”
“I am selling my house and needed to have my gas fireplace cleaned and inspected. A co-worker gave me Chimney pros phone number. Mark was a true professional. He was on time and extremely courteous. He explained what service he was going to perform and how much it would cost. Mark did an awesome job! My fireplace never looked so good. I have already recommended Chimney Prosto several neighbors. I will continue to use their service in my new home from now on. Thank you!”
“Outstanding service! Appointments were booked quickly and service team arrived on time. For our fireplace installation, an adjustment was needed post-installation and the team returned quickly to correct the issue. You will not be disappointed with this service!”
“Nate did a wonderful job cleaning our fireplace. Professional, took pride in his work, showed me before and after pictures and took time to answer my questions. I will use them again”
“I called one of the licensed dealers for the gas fireplace in the house I had just bought. (The pilot light wouldn't relight and I didn't feel like blowing myself up trying to fix it.) That dealer referred me to Chimney Pros. I had to make an appointment a couple months out, but, when Mark got here, it was worth it. Turns out a moth had gotten into the gas tube feeding the pilot light and died there, blocking the gas. Since the fireplace is as old as the house, I went ahead and opted for a cleaning as well. Mark fixed everything, cleaned everything, and explained everything. He protected our carpet by putting down a moving blanket in his work space. He wore his face mask correctly the entire time. The fireplace looks brand new. Mark checked for gas leaks. I have useful maintenance information going forward. I am already planning on using Chimney Sweeps of America to do the recommended yearly fireplace inspection for years to come! I highly recommend this service!”
“Nate was very nice and helpful. He offered great advice for things that needed immediate attention. He did the inspection and sweep of my chimney. Nate was very helpful and would have him back again”
“We had a new linear FP installed by Chimney pros Dec 2021 and were delighted with the entire experience and exceptional quality of service and friendliness. Jon, Pat, Mark, and Kristen, all set the service bar very high. Five+ stars and strong recommendation!”
“Nate inspected and cleaned our fireplace a few days ago. It works better than it did before his visit. He did an excellent job explaining what he was doing, answering all my questions, and leaving the fireplace and surrounding work area spotless. We will use Chimney Pros again.”
“Very good communication. They even shorten the window for their anticipated time of service which I appreciate it very much. Nate Perez was my technician and he was very polite and professional.”
“The kind lady on the phone gave me their first open appointment, which was a couple weeks out, but I understand everyone is busy.
When they had an opening due to a cancellation she gave me a call and got me in much sooner.
Mark gave me a call when he was on his way, arrived on time, and did an excellent job. He laid out what was going on with my gas fireplace and all the options to keep it going, from a 0$ option using parts I already had but were going to fail at some point, to options he could sell me that would fix it and keep it going longer.
I opted for the new parts and now the fireplace runs better than ever! I appreciated his honesty and that he was not trying to push a sale on me and was instead letting me know my options so I gladly just bought the new parts from him.
Great work. If you are reading the reviews, just use these guys at Chimney Pros”
“We called several places for estimates and Chimney Pros provided a very competitive estimate. They also provided a free on site inspection before providing the estimate. They showed us pictures of what to expect as a final result. They communicated very well about appointments and we're able to schedule our work quickly.
Grant and his team were very nice and professional, arrived on time, and called 20 min before arrival. They cleaned up very well. Would recommend Chimney SProsto my neighbors!”
“Chimney Pros moved my existing fireplace into the corner and built framing around the new position. It looks great! I am very happy with the work they did. I highly recommend them!”
“They were able to remove and replace our old wood burning fireplace with a new gas fireplace!
From the removal of the fireplace to the installation of the new fireplace, it went as smooth as possible. They actually left our house cleaner than when they got there! Could not be happier with the end result, great communication, the professionalism, and quality of the work they performed!
I can’t wait until winter, and now I will never have to carry another load of wood into the home!
Thank you all for such a great job!”
“Nate came in to clean our chimney and he was very respectful, knowledgeable, and through. Really took the time to make sure I understood what he found and how to resolve the issues. Highly recommend him and Chimney Sweeps.”
“Nate came to our house for a chimney inspection recently. He was very professional and talked us through our potential options in an easy to understand manner. I truly appreciated the time he took to show examples and explain the inspection to us.”
“Mark was so awesome! He was incredibly kind and thoroughly explained everything he was doing and/or would need to do. He also gave me safety advice but didn’t push anything on me. My fireplace looks AMAZING, and I’m so glad Mark came by! I definitely recommend this company for anything you need.”
