“Love my Snugg for my new iPad Air 2. It fits perfectly.
Ordered 2 others that were less expensive and guess what? They didn't
fit. The others had little holes that covered speakers, which did not line
up. On the Snugg they are fully exposed.
My only regret is that I didn't get red. I still love, love my SNUGG!!!!”
“I purchased my first Snugg product for iPad mini after reading reviews on other cases, what happened , causing a switch to a Snugg. I received immediate shipment on my Executive case in brown soft leatherette and was pleased with the fit and quality. After upgrading to iPad Air I immediatly ordered the exact same style case to fit it. My first shipment, again arriving promptly, had a small flaw. I emailed Snugg, they asked for a photo, I emailed photo and they immediately shipped the replacement. I just recently purchased iphone6 and will be ordering case for it! Thanks, Snugg. ????”
“My shipping confirmation email stated that there was free delivery for standard mail however this had not come up when I ordered the case. I queried this through the feedback form and the Snugg team explained that the free delivery did not apply to Australia and very kindly refunded my shipping due to the confusion. They immediately corrected the error in the wording on their shipping confirmations so no other customers would have the same issue.
Very responsive and treated their customers very well. :)”
Hi Clare,
This is an error in the email. We offer standard shipping for free on our US website, but we are currently unable to offer this option on our Australian site.
I'm sorry for this confusion. Please contact feedback@thesnugg.com to discuss this further.
TheSnugg
Hi Kevin,
We are in the process of updating our Confirmation email and will take your comments on board during this process. We appreciate your feedback.
TheSnugg
“Your product was great! , However, It took 2 weeks for me to receive this product. I bought it 2 weeks earlier, and it took 1 week to ship and 1 week to receive....It also did not say it was NOT IN STOCK OR AWAITING STOCK. It clearly said it was "IN STOCK"...unacceptable!”
“I ordered a Snugg executive for both my new iPone 6 plus and iPad Air. Both products are priced very reasonably, well made and were delivered promptly. The executive is so handy, with pockets for id, credit cards and cash. I now happily leave my wallet at home.”
“This was my first experience with this company and I was quite pleased with the tablet holder that I purchased. Will most likely use your services again in the future.”
“In addition to a plastic case for my iPhone, I like to keep it in a leather sleeve. I recently upgraded to an iPhone 6 and needed a new leather sleeve. I discovered that the iPhone 6 with the protective cover would fit nicely into the Snugg case designed for the iPhone 6 Plus perfectly. I love the Snugg case and its pocket for carrying business cards. Moreover, it fits easily in both the front and back pockets of my trousers and the inside pocket of my suit or sport coat. I highly recommend the Snugg case!!”
“I am very satisfied with the whole experience--purchasing to use of product. My iPad cover is a quality product. I really like the added loop to hold my stylus. I recommend the snug.com to anyone.”
“This is a high-quality, genuine leather, attractive cover. Hard to believe it cost so little and it arrived within a couple of days after order. I am a very happy customer.”
“Not leather. Should say Fake Leather. Nicely made case. Stitching is strong on the edges. Looks good. However the magnet on the strap is far too weak and often does not hold the case closed unless it is in exactly the correct position. Could do with one more card slot too, theres plenty of space.”
“I received the replacement order this afternoon. Am very satisfied and will continue to order from the Snugg as needed. Was very pleased and impressed with Customer Service.”
