The Tech Geeks Reviews

Name: The Tech Geeks
Address: PO Box 451, North Lakes, Queensland
Rating: 4.92

4.9 Rating 856 Reviews

99 %

of reviewers recommend The Tech Geeks

4.9

Based on 856 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Tech Geeks 5 star review on 24th August 2024

Hardy

The Tech Geeks 5 star review on 2nd August 2024

Anonymous

The Tech Geeks 5 star review on 27th May 2024

Debbie

Anonymous

Anonymous // 01/01/2019

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“Great to Get my Update for my USG 5 Year Old , New Cloud Gateway Ultra .”

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Posted 5 months ago

“They couriered the UCG Ultra to NZ. Great service.”

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Posted 5 months ago

“Excellent!”

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Posted 5 months ago

“Great communications and update, fast shipping. Easy to deal with”

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Posted 5 months ago

“I recently purchased a Unifi Cloud Gateway Ultra (UCG-Ultra) from The Tech Geeks, They kept me updated from the pre-order stage to the transit of the device from the US to Australia. When the item arrived and they wasted no time in shipping it to me, with it reaching my doorstep in 2 business days. They also went the extra mile by including an Australian USB power brick in the box, ensuring that I could get started with my new purchase right away without any hassle.”

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Posted 5 months ago

“Fast & efficient”

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Posted 5 months ago

“Wonderful customer service, quick response to queries and went above & beyond!”

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Posted 5 months ago

“Great to deal with. Very happy with phone help.”

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Posted 5 months ago

“Tech Geeks are great to deal with. They kept me up to date on the status of my pre-order and delivered on time as promised.”

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Posted 5 months ago

“More issues. This time the short indoor cable was missing and the outdoor cable was supplied with blue connectors... in all other cases the PoI cable was supplied with red connectors... the system seems to be working but this kind of thing creates confusion and doubt. Is the blue ended cable appropriate for the exterior PoI work? ie outdoors? (management sorted this issue and the new access point is working great!”

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Posted 5 months ago

Thanks for your review, although just reaching out to us via email may have helped :D We have confirmed with you that even though the 0.5m cable was missing (our mistake) you were able to use one of the spare cables we had included in your previous order, just in case this happened! We were also able to confirm with you that the coloured "boots" on the end of the ethernet cable had nothing to do with the specification of the actual cable itself and it was infact an outdoor rated cable. We are here 7am to 10pm 7 days a week and sometimes a phone call or email can easily help clear up and confusion :D

Posted 5 months ago

“Good service. And the product works very well for our needs”

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Posted 5 months ago

“Very easy to deal with. Quick delivery. Will definately be doing more businees”

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Posted 5 months ago

“Great to get this UDR from The Tech Geeks. Other suppliers haven’t had them in stock. Very happy to get one!”

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Posted 5 months ago

“Quick postage”

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Posted 5 months ago

“The products were in short supply in Australia but Tech Geeks managed to get me one. Their service was prompt without any fuss or need to contact them”

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Posted 5 months ago

“Good price, prompt postage, excellent service”

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Posted 5 months ago

“Awesome customer service. Went well beyond expectations for an online order, calling to verify how I would connect and validated what I ordered was what I needed.”

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Posted 5 months ago

“First time ordering UniFi gear from The Tech Geeks and it absolutely won’t be the last! Dispatch and delivery was super quick, and the team were easy to contact for the questions I had. Thank you!”

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Posted 5 months ago

“Delivery was fast. Thumbs up.”

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Posted 5 months ago

“Great advice and awesome service - arrived the next day and had it in service that afternoon.”

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Posted 5 months ago

The Tech Geeks is rated 4.9 based on 856 reviews