The Warehouse Reviews

2.1 Rating 254 Reviews

25 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.1

Based on 254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Popular Questions:

Delivery

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How do I contact The Warehouse?

Helpful Report

(2 weeks ago)

You can contact The Warehouse by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

53.33%

Industry Average

“ Went to The Warehouse in Sylvia Park today at about 1:00 pm. Wanted to buy a Warehouse gift card for a friend. None of the normal checkouts were open, so I went to the self checkout section where there was a young male on duty. I stood around waiting for him to finish activating some form of credit card while he ignored me. Eventually I said, “Am I going to stand here for a hundred years until you help me?” He replied, “You’re welcome to stand there.” I promptly discarded the other goods I was going to buy, on the counter and walked out. Extremely rude!! I will buy a gift card for my friend somewhere else and I will never shop at The Warehouse again. Appalling bad manners and service! ”

- .Antoinette

“ Every time I shop in Warehouse Te Awamutu there are never enough tills open . Please seriously consider getting self service tills. Frustrating trying to pay for something especially when I see 2-3 staff yapping in the back of the store .. ”

- jeramie rika

“ We are all human and respect to customers is a key factor in service. ”

- Anonymous

The Warehouse Reviews

Customer Service - Average