The Warehouse Reviews

2.1 Rating 261 Reviews

25 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.1

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact The Warehouse?

Helpful Report

(1 week ago)

You can contact The Warehouse by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

77.78%

Industry Average

“ Warehouse Invercargill 21/06/2024, 10:00, Stationery Dept, assistant Nate. I bought a replacement Android phone, which I asked to be 'set up.' This was more complicated than expected due to Samsung's protocols. Nate showed endless patience and technical knowledge combined with a good sense of humour. He exceeded my expectations (I would not have received such service from a competitor). Thank you. ”

- Anonymous

“ The self-service checkout would not accept my Bonfire card and I asked an attendant for help. ”

- Shirley Willcox

“ Sent an image via printicular to The Warehouse Matamata and was most impressed that they bothered to call me (within an hour of the order being placed) to let me know there would be a delay due to ink and check how quickly I required the item. Thanks guys Great Service :) ”

- Anonymous

The Warehouse Reviews

Customer Service - Good