The Warehouse Reviews

2.1 Rating 261 Reviews

25 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.1

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does The Warehouse resolve customer queries?

Helpful Report

(1 week ago)

Greater than 49% of reviewers feedback is The Warehouse takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

77.78%

Industry Average

“ Have just had the best shopping experience again at your Queenstown branch, - many thanks to Jodi today for going above & beyond helping my elderly mother with her furniture purchase. Any business is only as good as the people the customer deals with… Well done Jodi & many thanks for your kind, cool & awesome service! Give that girl a pay rise!! ”

- Rachael Wilson

“ Pleasant and helpful service at Balclutha warehouse today, staff couldn’t be more helpful 👍 ”

- Anonymous

“ Dylan at the print shop 5 star service. ”

- Anonymous

The Warehouse Reviews

Customer Service - Good