Thomas Cook Reviews

1.6 Rating 128 Reviews

13 %

of reviewers recommend Thomas Cook

Company Reviews

Questions

Metrics

1.6

Based on 128 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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How do I contact Thomas Cook?

Helpful Report

(3 days ago)

You can contact Thomas Cook by Email, Telephone and Live Chat.

Helpful Report

(3 days ago)

77.36%

Industry Average

“ I wanted to travel with my family and looking for a good experience so thought to use a giant company service. ”

- Anonymous

“ Best service and polite staff. Wld like to mention Kashish Soni for excellent customer service and quick resolution .Keep the good work. ”

- Anonymous

“ Very good customer service help me and my family out when I was out of work why we was still paying for our holiday.... Only down side is that on advridge the waiting time to talk to someone is about 40 mins plus... ”

- Nathan Felton

Thomas Cook Reviews

Customer Service - Good