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Thor's Hammer Reviews

4.7 Rating 44 Reviews
98 %
of reviewers recommend Thor's Hammer
Thor's Hammer 5 star review on 20th July 2022
Anonymous
Thor's Hammer 5 star review on 20th July 2022
Anonymous
Thor's Hammer 5 star review on 24th February 2022
Paul Hallet
Thor's Hammer 5 star review on 24th February 2022
Paul Hallet
Thor's Hammer 5 star review on 24th February 2022
Paul Hallet
Thor's Hammer 5 star review on 8th June 2021
John Studholme
Thor's Hammer 4 star review on 17th May 2021
Tracy McGregor
2
Anonymous
Anonymous  // 01/01/2019
Customer service was very good and the product i received was exactly what the customer had in mind.
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Posted 3 years ago
Hello John, thank you for taking the time to leave us a 5-star review! We look forward to welcoming you and your customers back again soon.
Posted 3 years ago
Knowledgeable, professional and friendly service. High quality products.
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Posted 3 years ago
Thank you so much taking the time to leave us a review, Peter! We look forward to working with you again soon.
Posted 3 years ago
The great team at Thor's Hammer make it possible for us at the Womens Shed Canberra to meet every Saturday and create wonderful things. Great resource and place of inspiration. A big shout out to all you wonderful people!
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Posted 3 years ago
Hi Women's Shed Canberra, thank you so much for taking the time to leave a review! We love having you here and working with you.
Posted 3 years ago
They make beautiful furniture and wood items for your house/business.
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Posted 3 years ago
Hi Ian, thank you for taking the time to leave us a review! Your feedback and comments are very much appreciated.
Posted 3 years ago
Friendly, helpful and knowledgeable staff. An amazingly beautiful and practical product!! Thank you.
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Posted 3 years ago
Hi Glenda, thank you so much for taking the time to leave us a review! It's wonderful to receive such positive feedback.
Posted 3 years ago
My experience with Thor’s Hammer was first class, the beautiful job they did on my red gum bar top was everything at I had hoped for. Thoroughly recommend them for your timber work and service
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Posted 3 years ago
Hi David, thank you for taking the time to leave such a kind review! We are so glad that you found your experience first class - we take great pride in what we do. We look forward to welcoming you back to Thor's Hammer again soon.
Posted 3 years ago
I needed to replace half the balustrades on an external balcony built 35 years ago. The same dimension timber was no longer available at regular suppliers. I emailed five suppliers and only two responded and only Thor's Hammer could do the job. Thor's Hammer responded promptly and provided the finished product precisely as required along with the necessary bevels etc using recycled timber - which was great. They were polite, responsive and delivered quickly. The cost seemed relatively high compared say to Bunnings, but within what I was expecting anyway, so I think quite reasonable. I'm very pleased with the result and would recommend Thor's hammer.
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Posted 3 years ago
Hi Trevor, thank you for taking the time to leave such a kind review! We are so glad that you're happy with your balustrades, and do hope to welcome you back to Thor's Hammer soon.
Posted 3 years ago
Lovely job, other than high gloss over satin would have been preferable for us, but it is not offered. Further, we were offered instructions for installing the shelves when we elected to self install; however none were forthcoming. We would have been fine with no instruction, but a little odd to offer and then forget to provide the paperwork. The timnber however is gorgeous and service people very personable.
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Posted 3 years ago
Hi Katrina, thank you for taking the time to leave us a review. I have advised the team to send you the instructions urgently, we apologise for the delay and the instructions will be with you shortly. Please get in touch with us if you have any questions or concerns.
Posted 3 years ago
The bench tops and shelves are the most beautiful timber surfaces. Thor was patient and supportive through our long and convoluted project but the final result is stunning; absolutely superb. Giving new life to grand old timber is worth the expense.
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Posted 3 years ago
Hi Bruce, thank you so much for taking the time to leave a review. We are so glad to hear that you love your bench tops and shelves. We look forward to helping you out on any future projects and welcoming you back soon!
Posted 3 years ago
Would have liked a bit more involvement during the construction process (eg pre-delivery inspection) - while the table I got was close to perfect, a couple of small niggles still annoy me. Delivery was terrible - very expensive and poorly communicated
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Posted 3 years ago
Hi Mary, thank you for taking the time to leave a review! We take great pride in what we do so are very sorry to hear about the couple of small niggles. Please get in touch with us if you'd like us to inspect, we're only a phone call away. Unfortunately the delivery is organised externally, and in this instance was a bit higher due to the very heavy table.
Posted 3 years ago
Purchased our second full pallet of fire briquettes from Thor’s Hammer. Helpful service and plenty of useful information available when ordering. Product remains excellent. Friendly and trouble free delivery from the truck into the garage. Great experience.
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Posted 3 years ago
Thank you for taking the time to leave a review! We're so glad you enjoy our fire briquettes and hope they're keeping you warm this winter.
Posted 3 years ago
Good quality timber and always nicely presented. I couldn't find ironbark decking anywhere else. I liked it that Thor and the the staff helped me strap my load onto the vehicle!
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Posted 3 years ago
Hi Robbie, thank you for taking the time to leave a review! We look forward to welcoming you back again soon.
Posted 3 years ago
I recently commissioned a slightly unusual extendable dining table in recycled brush box, from Thor. I've had it for several weeks now and am absolutely delighted with it; I feel it goes beyond the realm of artisanship and practicality, and into the realm of art. The design process was co-operative, and made very easy for me; there was a very minor imperfection in the initial completed result, which indeed he noticed, pointed out to me, and insisted on rectifying, despite the extra time and effort involved for him. I found him and his staff always very pleasant and helpful to deal with; he has my highest recommendation!
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Posted 3 years ago
Hi Richard, thank you so much for your kind review! We take great pride in what we do, and were more than happy to go the extra mile with your piece, and any future pieces too. We look forward to working with you again soon!
Posted 3 years ago
Lovely people and good service...a bit on the expensive side 😀
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Posted 3 years ago
Hi Naomi, thank you for taking the time to leave a review. We're so glad that you enjoyed our service, and look forward to welcoming you back again soon!
Posted 3 years ago
Great being able to obtain recycled timber to match my house. Great service. All done by phone over quite a distance.
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Posted 3 years ago
Hi Deirdre, thank you for taking the time to leave a review. We're so glad that you enjoyed our service, and look forward to helping you with your future projects again soon (over the phone or in-person!)
Posted 3 years ago
An excellent product. I have made a beautiful heavy duty woodworking bench, which will last forever. Customer service could be a bit better. This and a few problems with delivery, prevents me from giving a full five star rating. Mike
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Posted 3 years ago
Hi Mike, thank you for taking the time to leave a review! We would love to see photos of your heavy duty woodworking bench. Look forward to welcoming you back again soon.
Posted 3 years ago
The staff were extremely helpful and offered great advice. The timber is beautiful and just what I wanted!
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Posted 3 years ago
Hi Narelle, thank you so much for taking the time to leave a review! We're so glad that you found us helpful and had a great experience. We look forward to welcoming you back again soon.
Posted 3 years ago
I highly recommend Thors Hammer for their professional yet friendly service and the reassuringly high degree of care they take in the process of recycling a valuable resource.
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Posted 3 years ago
Hi Ben, thank you so much for taking the time to leave a review! We're so glad that you found us friendly and professional - we really take pride in what we do and how we treat each client. Look forward to welcoming you back again soon!
Posted 3 years ago
friendly staff and great service
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Posted 3 years ago
Hi Brian, thank you for taking the time to leave a review! We hope to see you again.
Posted 3 years ago
Thor's Hammer are an innovative, community focused business that brings beautiful products to market.
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Posted 3 years ago
Hi Pablo, thank you so much for your kind review! We look to welcoming you back again soon.
Posted 3 years ago
Thor's Hammer is rated 4.7 based on 44 reviews