“I had no issues with the order. The tile calculator was accurate. I was worried since I’ve never worked with a herringbone pattern or with glass tiles, and it has been 20 years since I did a backsplash. Plan on tripling the time. If I were to do this again, I would put 45-degree lines on the wall to help. I had to use tile spacers to keep the tile sheet uniform. Overall, I think the backsplash came out okay (photo lighting is not accurate), but it turned out fine.”
“It was a pretty easy experience. They had the tile I liked, I ordered several samples and placed order direct. They matched another competitor price as well. Just be sure to check the quantity needed because they do charge a restocking fee if you need to send something back including shipping. Otherwise, I really love my tile and my new bathroom”
“I looked a LONG time to find just the right tile...thank you for ending my search with you! The quickness of your responses to my 2 orders...the sample and then the tile itself, was refreshing in comparrison to some of my experiences with small companies.”
“Tile Club is incredible!! I had apprehension about buying tiles from online but Tile Club was a great experience and I highly recommend them! Their tile selection is amazing, featuring unique and stunning options not found locally nor elsewhere online. Their pricing is competitive, but the wonderful aspect is free shipping. Their product was delivered via Fed Ex and they were all packed well. Despite a cross country trek, all tiles were delivered unscathed and quickly. What sets them apart is their amazing customer service. We had an issue with some tiles (not due to their fault); the customer service rep was very communicative, understood the issue, worked with us within the 72 window time frame they offer, and ultimately rectified the situation. They went above and beyond for us and we so appreciate it. We will certainly purchase from them again! We have not installed the tile yet but are looking forward to using these beautiful tiles!”
