Timpson Reviews

Name: Timpson
Rating: 2.54

2.5 Rating 302 Reviews

38 %

of reviewers recommend Timpson

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2.5

Based on 302 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient but massively overpriced. Needed 28 keys made up. Timpsons gave a massive talk with their quote saying the better the security on the lock the more it cost. They gave a minimum quote of £252. Went to the local shop in Bexhill and they done all 28 for £39.20. Bloke in store laughed when I told him. He said keys are very cheap to buy and take a minute to cut. I said to him I'll definitely be back. Don't let Timosons rip you off.”

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Posted 1 year ago

“I used the dry cleaning service for curtains, very very expensive compared with suggested average prices online. Then had to sign a disclaimer in case of shrinkage!”

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Posted 1 year ago

“I went into Timpson with my shoes the man said he couldn’t heel them while I waited ( even tho he was just sitting there ) they would be ready later in the afternoon. I couldn’t get back that afternoon so I went on the Thursday morning to find a notice on the shutter saying it broken and the shop wasn’t open. I phoned the number on the wall twice that day asking them to ring me. It’s now Friday no phone call. Never will I take anything else their again. I have to get a train to where the shop is. It would be nice to know when it’s going to be open. I needed the shoes the Thursday that. I went there. Never again.”

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Posted 1 year ago

“I paid £17.99 for shoe repair in Romford arcade & was very dissatisfied & disappointed. Should have gone to a small business that would have done a better job and half the price !! The Finnish was tatty & glue not wiped off so bubble - would not use again. I will go to the small shoe repair outside Leytonstone station!!! Much better workmanship for £17.99 4/10”

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Posted 1 year ago

“i went to your booth yesterday at tescos brislington bristol yesterday to do my shopping and get my watch a new battery.there was one customer in front of me so i waited.after the customer had produced his third watch i put mine on the counter and asked if i could leave it and come back after shopping.in 45 mins.your man took the watch and said to the customer "some people cannot wait 5 mins".i told your man to give me the watch back and i would go elsewhere.as i walked away he said he was only joking.i told him i was not”

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Posted 2 years ago

“What a joke! Went in for a watch battery and was told it was going to be 50 odd pound. "But its a tag mate" was the guys reasoning. Yes but it's also 30 years old and prob worth not much more! Is it some luxury battery he was inserting instead?! Took it to the local cobblers instead for 7 quid.”

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Posted 2 years ago

“I was quoted £50 to get a small size 5 ankle boot resoled ? Am I wrong in thinking that a bit steep ? The leather boots didn’t cost that much when new 🤔”

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Posted 2 years ago

“I’d never use this company again”

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Posted 2 years ago

“Would give a minus but had to give a 1 star to right this review. How rude the lady was when I walked in to the Abergavenny branch today. Only went in for a battery for a watch but ended up walking out instead. The young lady should never be involved with the public. I have never come across anyone so rude and abrupt. I Will travel to another town in the future.”

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Posted 2 years ago

“I found myself in a position to have to purchase a car key battery from the Blue Water store. I was charged £16.45 !!!! When checking online, I could have purchased a battery for under £2. The agent took less than 30 seconds to change said battery! What an absolute and total rip off. The one star is for the agent, who was polite and pleasant!”

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Posted 2 years ago

“Mark at Timpsons in Batley is always very helpful and goes that extra mile, I have had several jewellery items where he has fixed something for free too. I would highly recommend Timpsons. Great work Mark”

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Posted 2 years ago

“Adam at the Wakefield store really made my day today as I’ve got my wrist watch altered on Saturday by a different person paid a £10. But he never issued me a receipt, but the alteration wasn’t what I expected my fault I must admit. Going back today though to get it altered again Adam was a great help I explained to him what had happened he totally took it well and altered the on a good will gesture with no charges at all he had good customer service skill I will definitely recommend anyone to go Timoson thanks Adam I will see you again.”

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Posted 2 years ago

“Would never deal with these people again and would strongly advise anyone thinking of using them Don't !!!!! I paid them, luckily through Paypal £55 for my Tissot watch to have a new battery and be resealed, but never received any response after the payment. Avoid these people at all costs.”

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Posted 2 years ago

“Dreadful customer service from Allen and also overpriced. I needed to get some shoes reheeled urgently and therefore went to the shop at 4:45pm as they were not due to close until 5:30pm. I had medium sized plastic heels and was charged £14.95. Allen had a real attitude on him and did not want to do these whilst I was waiting despite it only taking him a few minutes. However when I explained that I was travelling so needed them there and then he went ahead and repaired them but not without getting into a grump first. Poor customer service. £14.95 also seemed really expensive for the work that was done.”

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Posted 2 years ago

“Had to go to Timpson (Guildhall, Exeter) to get keys cut after another locksmith gave me key that didn't fit! Guy behind the counter was very polite, articulate, very knowledgeable and professional. The key cutting was very quick and reasonably priced (and they did fit!). Highly recommended.”

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Posted 2 years ago

“Quoted £19 or £25 for a replacement watch battery to be fitted to my Rotary watch by Timpson in Maidstone Kent by a very patronising employee. Had one fitted by a nearby jewellers for £5. Not sure how Timpson can justify such a rip off.”

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Posted 2 years ago

“This is a thieves house. I called timpson because of a lockout, they took my address and asked for a 50£ deposit for someone who would come in an hour because they are on another job. Ok, I paid the deposit. Less than 5 minutes later, I got it sorted out, I canceled the job. They refused to return the deposit stating that they already contacted someone to come while they just told me it would take an hour to send someone because they are on another job”

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Posted 2 years ago

“The person who served me at molineux Asda Wolverhampton was very rude and very abrupt and is so lucky I have special needs”

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Posted 2 years ago

“Called in at Timpson Asda, Rotherham to have a battery fitted into my waterproof Timex watch. I was honestly expecting the cost to be a lot more than what I was charged, and when I was informed that the cost included a lifetime battery, I was really pleased and surprised. My watch was checked for waterproofing before any work was carried out, and again after a new battery was fitted. Ian was so pleasant and professional to talk to, and explained the full process in layman’s terms as he fitted the new battery. Very impressed by his attitude and dedication to his work over what is basically a cheap watch. Would have no problems in recommending Ian and TIMPSON to anyone.”

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Posted 2 years ago

“Fantastic service by Andy in sainsbury Bury st edmunds ! At one point we didn't think he could tune my new key in because the chip wouldn't allow but he found a way. Provided a nice new 3 button key, programmed & key cut at a great deal 👌 Great going mate, especially as you were dealing with 3 different things at same time ! this is why I'll be back !”

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Posted 2 years ago

Timpson is rated 2.5 based on 302 reviews