Timpson Reviews

Name: Timpson
Rating: 2.57

2.6 Rating 287 Reviews

38 %

of reviewers recommend Timpson

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2.6

Based on 287 reviews

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Timpson 1 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

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“Burns precinct Kilmarnock manager went above and beyond first class”

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Posted 4 years ago

“Kam at handforth dean did a good job reparing my boots at a reasonable price. Nice chap good service”

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Posted 4 years ago

“Chandlers Ford, Eastleigh branch brilliant. Had some old boots that were seemingly irreparable but the guy in the store went over and above what he needed to do to get them repaired. I was thrilled with them!”

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Posted 4 years ago

“Don at Chadderton provided a fantastic service on my watch and was so friendly and welcoming. Will be back!”

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Posted 4 years ago

“Joe, at Tesco Potters Bar, is first-class. Nothing is a bother and he is so professional and, without question, is a credit to Timpson. Timpson are lucky to have Joe who is such a dedicated and professional employee.”

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Posted 4 years ago

“I wanted the battery replaced on my key fob and was told it can be complicated and people often mess up when doing it themselves. Any way I was quoted £14.95 so I agreed as I didn’t want the key not to work and couldn’t unlock my car. It took the man maximum 2 minutes to put a £1 battery in it. I got home and thought I would replace the battery in my identical spare key and it took me 30 seconds.”

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Posted 4 years ago

“Glasgow union street Here is the thing I was shocked by the rudeness of the annoying little tool I spoke to. I went In and asked to make sure they did pictures for a passport. He said to me yes, and to make sure I'm keeping myself right, I asked the guy what about my mask, in a sarcastic tone the little maggot said to me, " you need to take your mask off" in a sarcastic tone, leaving me feel small totally”

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Posted 4 years ago

“Timpsons lost an All Seasons king size duvet of my fathers that was originally purchased from John Lewis. Despite the claim being made due to Timpson's incompetence they refused to give a settlement that would enable my father to replace his duvet with a comparable product as we were unable to produce a receipt. When you leave your items this isn't made clear. Only once you claim is it requested but still there isn't mention that it will affect any settlement offered. It was difficult to find a receipt when the duvet had been purchased by my recently departed mother but this is of no concern to them apparently. The 'customer care' lacking at all levels. Word of warning, don't leave any items with them unless you have a receipt. I'd recommend you go to a local cleaners where it is done in house and the possibility of losing your items less and the customer care is much better.”

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Posted 4 years ago

“Went to store no. 1111 at lyons farm, worthing on Saturday 14th June, was meet by a lovely young man (Luke) who was polite, and happy to help. Well done Luke. A very happy customer.”

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Posted 4 years ago

“Excellent service from the store in Fulham Broadway today. Good to see them open again. Always very helpful and polite.”

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Posted 4 years ago

“Timpsons at Sainsburys Tunbridge Wells - always polite, always helpful. Reasonable prices and excellent service.”

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Posted 4 years ago

“Thompson’s Ramsgate always the best. Thank you for a great job done on my boots.”

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Posted 4 years ago

“By providing a very helpful and professional service”

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Posted 4 years ago

“Fantastic service from the Warrington branches. I use the large Tesco branch (jewellery) and the Birchwood branch (watches) I put in a selection of jewellery (earrings and bracelet) to be repaired. They are sent to another branch, where you will receive a quote. You then decide if you want to go ahead. Excellent prices for repairs in comparison to high street jewellers. Only yesterday l collected my wedding ring which was re-coated, again excellent job great price. The staff are also very knowledgeable in respect of jewellery and watches. I wouldn't consider going to a Jewellers now, as Timpsons offer a fabulous service.”

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Posted 4 years ago

“Martyn did a fantastic job re-soling my shoes at the Hedge End Sainsbury's branch. Very quick and very efficient.”

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Posted 4 years ago

“Sittingbourne Timpson. Keys cut. They didn’t work so took them back and guy fixed them straight away. Good customer service”

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Posted 4 years ago

“Problem with car key remote. Went to Timpson at Tesco Chichester. Scott extremely helpful. He could not have done more to try and sort it out. So pleased to have such good customer service. Very happy customer”

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Posted 4 years ago

“Just had an awful experience at Timpson in Cleveleys and wanted to share to avoid others wasting their time. Went to get my mum's key cut. Had to take it back 3 times as it did not work. No apology the guy just told me he was the manager with 6 year's experience as if that made a difference when the key didn't work. He just threw £10 at me and said 'Have a refund darlin'. So rude. I went to the key cutters opposite the library in Fleetwood and they did it first time so it wasn't me or the key. I would suggest avoiding Timpson on Victoria Road if you want the job done right first time the key cutter in Fleetwood is Fantastic!”

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Posted 4 years ago

“My daughter took her phone in for a replacment battery at timpsons in the mall cribbs causeway and the store managed to damage her screen. 3 visits later and a whole load of lies from the three staff members there and the screen was replaced but the way we have been treated has left a very poor view of timpsons.”

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Posted 4 years ago

“Visited Timpsons in the Morrison's car park in Llanishen in Cardiff North. The professional and friendly advice from "Shane" was extremely helpful and very clearly communicated. I believe the gentleman is also known by his nickname as "Captain Cod," I would highly recommend this person and his business. Thank you.”

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Posted 4 years ago

Timpson is rated 2.6 based on 287 reviews