Tippsy Reviews

Name: Tippsy
Rating: 4.76

4.8 Rating 2,667 Reviews

95 %

of reviewers recommend Tippsy

4.8

Based on 2,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and excellent product quality.”

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Posted 2 years ago

“Great company! Puts a lot of effort into making sake more approachable. They give lots of details about the sake they sell and are very eager to make recommendations! Great way to have a curated tour of great sake.”

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Posted 2 years ago

Thank you for the fantastic review - we feel encouraged to continue to spread the love of sake!

Posted 2 years ago

“The extensive selection coupled with detailed product descriptions and pairing guidance make the club very user friendly and enjoyable. The educational content provided is great, including videos tours at the breweries.”

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Posted 2 years ago

We are so grateful for your words, and for appreciating our product and information. Ganbari masu.

Posted 2 years ago

“I have been using Tippsy sake for 3 years. It has been great. Give the monthly subscription a try. Super good.”

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Posted 2 years ago

Thank you for being a loyal customer - spreading the love is our joy and we're so happy to share it with you!

Posted 2 years ago

“Give Tippsy a try! After reading some of the negative reviews, I was a bit hesitant in placing my first order. I ended up getting the starter box. I really enjoyed it and appreciated the inclusion of the tasting cards and sake guide. I have made additional purchases since then without issue. I am notified when my order is shipped and even when it is out for delivery. I just make sure someone is available to sign for it. For me, the process takes roughly a week - a day or two to ship out and four to five days for transit to the East Coast. Thankfully, everything has arrived undamaged. Beyond just ordering sake, I was able to attend a special tasting event Tippsy hosted that included a virtual live sake brewery tour, which I found to be a unique experience and made this more than just a site to buy a product - they connected me to the people behind what I was enjoying. The rare times I have needed to contact someone, I have always received a prompt response/resolution. I have even had a short email correspondence with the CEO, Mr. Ito, and his passion to bring the joy of sake to the United States was clearly evident. Tippsy has an almost overwhelming selection, from the everyday to high end bottles. If you like sake or are new to this special beverage like I was, give them a chance and let them help you find something that you love. Sake is so much more than just a drink to have while eating sushi - though it is good for that too. Overall, I have had a fantastic experience with Tippsy and that is why I highly recommend them.”

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Posted 2 years ago

We are grateful you gave us a try, and thank you for review. We think the product speaks for itself and inspires and connects us to cool people like you! Kampai. :)

Posted 2 years ago

“awesome Sake and great tasting bottles. loving this as a way to enjoy new sakes and new experiences.”

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Posted 2 years ago

“Wonderful selection of Sake around Japan and I love how it they explain where the sake was made or what food goes well with the sake you pick and so on.”

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Posted 2 years ago

“Great variety of bottles available and I especially appreciate the helpful descriptions for a novice sake enthusiast. Fats shipping too.”

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Posted 2 years ago

“It’s really hard to find sake in my area of the country so it’s very convenient to be able to have it shipped to my home! I love the variety available and have not been disappointed with any of my orders.”

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Posted 2 years ago

“Prompt customer service. Great variety, good prices, and the subscription service was really fun to try. It wasn't my favorite selection but I knew I wouldn't like everything going into it- it was about trying new things!”

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Posted 2 years ago

“Tippsy sake has the best sake. My husband loves all the sake I have ordered. Their shipping is always on time.”

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Posted 2 years ago

“As a beginner in appreciating sake, I really loved the format of the subscription boxes with half-sized bottles. They are just enough to try among 2 people, but not too much that you feel you have to complete the bottle if you really don't like it. They are unfortunately changing their subscription boxes to be full sized bottles and a recommendation system, but I hope they will offer the mini sizes in the future.”

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Posted 2 years ago

“The price was good and it arrived quickly.”

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Posted 2 years ago

“Tippsy themselves are a great company, with great customer service. Unfortunately, I cannot recommend them due to their courier services - especially if you have teenagers. I live in a high theft area for packages. I use Tippsy because they require a signature for delivery. However, in nearly every delivery the courier does not get a signature (adult or otherwise) and just leaves the package on the doorstep without so much as ringing the bell. This means if you are not home you risk losing the order to thieves and even minors. In two separate incidents, I lost my package to thieves for around a total $500. When I called Tippsy I was told that they had no responsibility and that the courier denied a claim to replace the order - even though I provided video proof that the driver forged my signature and that he made no attempt to ring my doorbell. I attempted to upload the video, but it failed. If you live in an area where you are at risk of theft, are not home during the day, can't check your delivery area on a regular basis, or are concerned that minors might have unrestricted access to your order you might want to think twice about ordering from Tippsy. I have had great experiences with Drizzy's Couriers service and will be switching to them.”

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Posted 2 years ago

David, We are terribly sorry for the loss of the package. Our carrier does not accept the claim when the video did not meet the clarification. We will work on the signature release issue which has been frequently occurred after the covid happened. Although it doesn't replace the missing sake, we will credit with $100 in reward points that can be used for any future order If you would consider recreating an account with us. Again, we are so sorry for this inconvenience.

Posted 2 years ago

“Great sake at reasonable price and very detailed descriptions of their products.”

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Posted 2 years ago

“Tippsy Sake has great customer service! They replied immediately when I had a question about my package. They really care about their customers & the product they receive. They were very careful when packaging their product, even the box! (which to me is very important because I like to display both the drinks and their box)”

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Posted 2 years ago

“Wonderful experience with many different kinds of sake. I love the educational material, and the quality of the products is exceptional!”

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Posted 2 years ago

“I have thoroughly enjoyed Tippsy Sake so far. I joined the membership and have loved every sake I have tried, and will continue to buy more in the future.”

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Posted 2 years ago

“I haven't tried many different types of sake, so it's really fun to get a selection to go through. I liked everything in the first box enough that I reordered it as the starter set.”

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Posted 2 years ago

“Tippsy was pretty great. There was an issue with one of my orders and Tiffany helped me out with the order and gave me 2,000 points when she saw that it was too late to cancel shipping. It was annoying that the website was faulty and the wrong price was displayed but I appreciate the response.”

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Posted 2 years ago

Tippsy is rated 4.8 based on 2,667 reviews