Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.45

4.5 Rating 27,701 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 27,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 21st April 2025

1480

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered the XL dumbbell rack. Unfortunately, it arrived damaged. And missing some hardware support. Still working with Titan customer service to get it resolved so I can actually.”

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Posted 2 months ago

“Great equipment have ordered multiple equipment items and have always been pleased”

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Posted 2 months ago

“My experience was entirely web-based but positive. Accessing the assembly instructions was not straightforward and frankly a disappointment there were no paper instructions included with the machine.”

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Posted 2 months ago

“The X3 is an awesome rack! Just wish the design was a little better for the post contacting the ground on opening and closing. This could be fixed with the swing arm being a 1/4 higher when swinging closed or putting the rack up. So when you want to use the rack swing into place and the post would drop down to the floor. Then when your ready to put the rack away just lift up and swing closed. This small pivot point would clear up alot of trouble and confusion on mounting this rack. As is you have to slightly adjust your mounting point on the wall to make everything open and close smoothly. This is time consuming and on unleve floors this will require a shim. This is my only complaint about this rack. I've watched many YouTube video about this problem and had the same issue. One guy added roller castings to his. Can't imagine it worked for long because the weight would crush the wheels. But hope this helps someone or Titan to make a change.”

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Posted 2 months ago

“Sturdy and was easy to assemble. The safety bars took an extra almost 2 weeks to arrive, but I did order the rack around the holidays”

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Posted 3 months ago

“Good outfit that delivers what they say.”

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Posted 3 months ago

“Titan delivers on speed of delivery, affordability and customer service for sure. I will continue to look the Titan for equipment. My one critique is an inconsistency in appearance of the dumbbells. Some say Titan on them and others just say the weight. Why are they all not uniform? This is clearly a minor, more perfectionist critique.”

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Posted 3 months ago

“Titan Fitness has some good value pieces of equipment. There are some issues with design and quality control at times, depending on what you buy.”

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Posted 3 months ago

“Sturdy easy to assemble and great value”

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Posted 3 months ago

“I’m happy with my purchase, I would recommend Titan fitness products others.”

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Posted 3 months ago

“Extremely well made product. I was able to put it together alone with no issues. I'm very pleased with my purchase.”

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Posted 3 months ago

“I like the rack I purchased for my son. Unfortunately, I didn’t order the right one. He sent me the link for the one he wanted but when it sent it defaulted to the shorter, narrower rack. He was grateful but I could tell he was a little disappointed. I tested the link and when you put in the desired sizes, it defaults to the smaller rack. The rack we have now is fine, but I ordered four plate holders and when you put them on the narrower rack they interfere with his bench press. These are things I learned from using your products. Some could be cured from clearer communication with my son about his Christmas gift but I was trying to surprise him. He never thought there was a chance he’d get it. A statement pointing out that multiple plate holders may interfere with certain lifts, especially on the narrower rack would be appreciated. So far I’m impressed with the quality, but ultimately will be looking to sell the rack to get a bigger rack. I wanted to exchange it, but the shipping costs made that a moot point.”

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Posted 3 months ago

“The process of ordering was great but...never got a notice that it shipped or when it would arrive so was not prepared for a 450lb crate out of the blue.”

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Posted 3 months ago

“I haven’t used much just purchased but overall equipment appears well made; glides smoothly.”

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Posted 3 months ago

“I've purchased many items from Titan over the years. All have performed as expected and I will continue to use Titan products. In fact, there are a couple items sitting in my cart right now.”

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Posted 3 months ago

“Titan has not let me down. I've purchased multiple pieces of equipment from them and I'm always surprised at the quality vs cost. It's nice that there is a company that allows you to build your home gym without destroying your savings.”

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Posted 3 months ago

“Very good one of my items was a little bent had to fix it myself”

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Posted 4 months ago

“My experience with Pamela Experts { pamelaexperts @g mail.com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some investment illegal brokers i found on Facebook .”

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Posted 4 months ago

“I love my Titan T3! The uniformity of weldment and coating on this rack is superb. For the price, this is a solid piece of equipment. I ordered this during their Black Friday sale, part of the shipment was lost during transit, Titan’s customer service was quick to respond and address the issue.”

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Posted 4 months ago

“Decent but for the small amout of materials should be about 75-100 cheaper. Definetly space saving and pretty sturdy but if you can fit a half rack it would be nearly same amount from this and many other companies and you get far more.”

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Posted 4 months ago

Titan Fitness is rated 4.5 based on 27,701 reviews