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Titan Ramps Reviews

4.0 Rating 1,486 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,486 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Anonymous
Anonymous  // 01/01/2019
I am very happy with my ramps! They are good quality, a great price, and they arrived early.
Helpful Report
Posted 1 year ago
I love my Titan ramp. It fits our porch perfectly and it seems very sturdy and safe. The fold up design makes it very easy to transport, as well. I was also impressed with the on time delivery and easy tracking.
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Posted 1 year ago
After many phone calls, messages left and several personal conversations verifying exactly what I wanted and how I had to have it shipped, Titan 100% FAILED. (I paid an extra $206.00 shipping to Alaska because I want the exact Titan ramps) We received the ramps about 20 minutes ago. (Friday, June 2, 1:30pm) They are totally the wrong ramps. After the many conversations verifying exactly what we were ordering, you sent the wrong thing. I am very, very unhappy.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
Ramps delivered when promised in New condition. Product is what is advertised. No service improvements come to mind.
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Posted 1 year ago
Ramp came in with fast shipping. Worked great, should have bought two
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Posted 1 year ago
Great Target
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Posted 1 year ago
Great product/service
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Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
I love my newest drag! It's perfect for my Rhino while keeping my land and property clean.Thank you!!
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Posted 1 year ago
The rack fits well on my 2023 foreman
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Posted 1 year ago
They are heavy and they look well built but have not used yet. Arrived with a little scratch damaged assuming from the shipping but won't affect usage just cosmetic. I did not reach out to them for the damage so I have no experience on their customer care.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Posted 1 year ago
Great product, very well built.
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Posted 1 year ago
Everything was great
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Posted 1 year ago
proper service
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Posted 1 year ago
I attempted to cancel my order soon after placing it. Your company rushed to send the order out. Now, you’re saying I have to pay to ship the order back and take a 20% hit on the refund, as well. Your company will never get another cent from me and I will tell everyone who will listen about how awful Titan Ramps is. If you’re willing to pay to ship this order back and give me a full refund, please let me know. Otherwise, see the above. Absolutely, abysmal customer service.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turnaround time. If you’re not satisfied with your purchase or no longer need it, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Worst company they were over three days late on the shipment so I decided not to deal with them at all
Helpful Report
Posted 1 year ago
Hi, we sincerely apologize for your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanbrands.com so we can assist you further.
Posted 1 year ago
Shipping and stuff were good the quality of the ramp not so much and difficult to use for someone of my height
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Great ramps worked perfectly
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Posted 1 year ago
Multiple tab's were bent out and I replaced all the bolts with longer one's and lock nuts.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
Works great 2 electric bikes 80lbs each easy to load and take off with no effort. And no cheap plastic like all the bicycle carriers have at a higher price. Will last forever!
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Posted 1 year ago
Ramps will and do work great!! I love that they fold up. Lightweight yet strong for what I use them for. I recommend these ramps!
Helpful Report
Posted 1 year ago
Titan Ramps is rated 4.0 based on 1,486 reviews