Login
Start Free Trial Are you a business?? Click Here

Titan Ramps Reviews

4.0 Rating 1,486 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,486 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
They say easy returns up to 30 days. I can't get a return form from them. Plus the restocking fee is nuts. I'll never buy a thing from them again.... Buyers beware!!!
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and educated you on how to return the item. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. You can contact us at info@titanbrands.com if you require additional assistance.
Posted 1 year ago
1st of all I ordered 2 ramps. Why would they ship separately? I ordered them at the same time. secondly ramps the Bars on the ramps. Their space very far apart may be great for Is an a t v or a tractor. What if you need to roll something up with a Dolly? Such. As a refrigerator or a generator these bars are spaced too far apart poor design very poor design.
Helpful Report
Posted 1 year ago
Hello! Please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We will use this feedback to better enhance the design of our items to suit different needs. I also checked your account and found that you have spoken with one of our representatives who assisted you regarding your concern about shipment. If there will be any issues in the future, please reach us at info@titanbrands.com.
Posted 1 year ago
I would have thought process to replace a damaged and defective item would have been quicker. That said, once the approval for replacement was made shipment was quick as was initial shipment. Product quality is not as good as would expect for the price and being manufactured in China. Inside of tubes lack paint and the replacement has some small dings in the bracing although the box showed no sign of damage.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the replacement for you. You can contact us at info@titanbrands.com if you require additional assistance.
Posted 1 year ago
Good for what I needed, but didn’t expect the metal qould start rusting with a few days. Looks like contaminated weld and tack marks. This would make the metal to reject the powder coating process. My trade for 34.5 years as a heat treated max helping customer with problem like this.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
Sturdy and has eye appeal. Simple to deploy.
Helpful Report
Posted 1 year ago
Legit ramp for lifted trucks
Helpful Report
Posted 1 year ago
Ramp is amazing
Helpful Report
Posted 1 year ago
Ramp arrived quickly. Very easy to use. Good quality.
Helpful Report
Posted 1 year ago
Great website, fast shipping. Product as described. Very good
Helpful Report
Posted 1 year ago
Experience was easy dilvery was right on time really liked the way you can track your order from start to finsh
Helpful Report
Posted 1 year ago
Haven't had a chance to use the lift table yet but for the money and the build I would recommend for the average user
Helpful Report
Posted 1 year ago
Poor design on lifting mechanism
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
The ramp it self good the only problem is on one of the hand rails there blim that can cut your hand. Other then that ramp is good we ordered the ramp so that I could have in place from when my dad came home from the hospital and it took almost 1 month to be delivered. The delivery service is a joke they told me a window of 9 to 3 so I waited all day at my father's house for it to show up and at 430 I went home it never showed. Then 530 I get a call saying the driver was there and when I spoke with him he could off load the ramp because it was to big for him to by his self. Driver was going to leave and not leave the ramp because ibwasnt there to help him off load from his truck. I told him I would drive back to help him and not to leave because I had to have it in place for the next day when my dad came home from the hospital.
Helpful Report
Posted 1 year ago
Hello! We sincerely apologize for your experience with us. While TForce is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the driveway and ground orders are instructed to be delivered at your door. If TForce failed to do this, I highly suggest you contact TForce's customer service to file a complaint. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Just as described. Great product. Need a few more now
Helpful Report
Posted 1 year ago
This motorcycle carrier seems to be a solid carrier but it has some issues that need to be addressed before it should be rated over three stars. The hole in the receiver that the hitch pin goes in isn’t a standard size hole. It is an oversized hole and the hitch pin is matched to fit that whole. So a standard receiver hitch hole is too small to fit this oversize pin that they send with it. So you use your normal size hitch pin, but you have an oversize hole on this carrier, allowing for quite a bit of slop for the receiver to move around. They send along a receiver type clamp that is supposed to help it from swaying, but it did not work on my receiver, and I have seen other comments where it did not work for those people either. I hauled a small motorcycle about 10 miles and the clamp had already loosened up and the carrier was tilting back-and-forth in that short distance. Titan manufacturing, you need to address this problem with the hole size and the hitch pin size and also come up with a better anti-tilt bracket. Then I would change this to a five star rating because the carrier itself does seem pretty solid.
Helpful Report
Posted 1 year ago
Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team for them to consider your suggestions. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.
Posted 1 year ago
Good product , good price.
Helpful Report
Posted 1 year ago
Fitment was great, only bad thing is it had 2 edges that were bent (probably from shipping) but I didn't even contact Titan, just bent it back and threw it on.
Helpful Report
Posted 1 year ago
Very well made, great prices, fast shipping
Helpful Report
Posted 1 year ago
Mine came with big dents on top of the rail. The area where it folds up is the weak point. Should have used bigger pins.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
Posted 1 year ago
Ordered online and they were delivered a few days later. They are heavy-duty and work great for loading my golf cart onto a full-size pickup truck very safely!! Great design!
Helpful Report
Posted 1 year ago
Titan Ramps is rated 4.0 based on 1,486 reviews