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Titan Ramps Reviews

4.0 Rating 1,486 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,486 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
Rack was delivered promptly & in good packaging. Installation instructions were somewhat lacking but I figured it out. Overall I am pleased with my Titan product.
Helpful Report
Posted 1 year ago
Bought a pair of the 10’ folding aluminum ramps from your scratch and dent section is what I’m told. Not badly scratched or dented. Used 10 times already and work perfectly. Happy customer
Helpful Report
Posted 1 year ago
I am sad to say...The swivel is bent.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
Very pleased with my new ramp.
Helpful Report
Posted 1 year ago
Delivered a quality product on time like they said. The hitch I got is a beast and extremely heavy duty.
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Posted 1 year ago
Great price on a great product.
Helpful Report
Posted 1 year ago
My package arrived with the box destroyed... missing Was the hardware packet and the motorcycle wheel tie down hardware. Struggling to get a no restocking fee Return and free return shipping after 5 days effort now. I have to build a new box. Riva is the rep helping
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and advised you to file a return through eBay. You can contact us at info@titanbrands.com if you require additional assistance.
Posted 1 year ago
It doesn't work for my threshold. I should have done more research. It is too wide and I think I need a rubber one.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Great deal.
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Posted 1 year ago
Great price, clear communication, expert packaging, and fast shipping. I was not familiar with this seller but I will have no reservations shopping them again.
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Posted 1 year ago
Missing hardware package was tore up but everything else was solid will work great
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
Great ramp, just what I was hoping it would be. Also the expedited delivery really worked.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Great!!!!!!
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Posted 1 year ago
The front edge of the ramp is too tall.
Helpful Report
Posted 1 year ago
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.
Posted 1 year ago
Quality product and knowledgeable techs
Helpful Report
Posted 1 year ago
The ramp came in super good condition. No defects or anything, the paint was very good. Would buy again.
Helpful Report
Posted 1 year ago
The ramp is very nice the people you have shipping your items there idiot it’s been the box store open. It’s not your fault. You’re shipping company should have to pay for it but I am I took a hammer 2 x 4 and I strained it all the all out and I’m fine with it it’s just when you pay this much money for something and your shippers destroy it. It’s terrible A+ for you. F for your shippers
Helpful Report
Posted 1 year ago
Hello! We sincerely apologize for your experience with us. While FedEx is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Regarding this, we highly suggest you contact FedEx's customer service to file a complaint. Please reach us at info@titanbrands.com if you require further assistance.
Posted 1 year ago
The Ramp arrived quickly, it is sturdy, and easy to install. Exactly what we were looking for.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 1 year ago
Shipment was timely. However, it was missing ALL the hardware. Contacted customer service. Very helpful. We are waiting for the replacement item. Hopefully this one comes with everything.
Helpful Report
Posted 1 year ago
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We would love to turn this experience around for you, please don't hesitate to reach out to us at info@titanbrands.com for any concerns in the future. We hope to be able to serve you again!
Posted 1 year ago
Everything looks great thank you
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Posted 1 year ago
Titan Ramps is rated 4.0 based on 1,486 reviews