Name: Titan Ramps
Address: 3839 Forest Hill Irene Rd, Suite 100, Memphis
Rating: 4.04

“Very fast and professional”

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Posted 1 year ago

“Awesome, very sturdy and came fast. They will definitely do the job, Tks”

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Posted 1 year ago

“Excellent product, just as advertised at an outstanding price. Definitely a top of the line product.”

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Posted 1 year ago

“This ramp is great for my husband that uses a walker. I looked the other day and he was walking up and left his walker behind .😳”

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Posted 1 year ago

“Works fine . Difficult to load chair. Added a manual wench to help load.”

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Posted 1 year ago

“A aluminum ramp that is nine feet long, WOW. I purchased the ramps so that I could load an ebike with a sidecar into my pickup. Total weight around 130 pounds. Works great and I just fold the ramps and place them on the back seat of the pickup while riding. I am 60 plus years-old and handling the light weight ramps is very manageable. The security strap to keep the ramps in place during use is a great bonus.”

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Posted 1 year ago

“Bought a front cargo rack for a 2023 Honda rancher The rack dimensions are fine, Mounting brackets will not work. On the Hood of the ATV there is a glove compartment and antifreeze fill access door that now is not accessible due to the fact of there is no removable panel or access point within the cargo rack. Should not have to remove rack in order to fill antifreeze for any reason. I called Titan they said that that was the rack needed for that four wheeler the design is trash do not buy.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Wheelchair ramp was exactly as described. Arrived quickly, easy to install and exactly what we needed.”

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Posted 1 year ago

“These ramps are flimsy flexing bouncing garbage! Do not buy!”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.

Posted 1 year ago

“Quick fast accurate order and shipping”

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Posted 1 year ago

“Flawless, even when loading my riding lawn mower that has a 42 inch deck. It did not require me to remove or modify the mower when loading or unloading from trailer.”

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Posted 1 year ago

“I ordered multiple products and the actual items were great but customer service and their return policy is horrible. One of the items took too long to get here and I had to buy something local. The return policy states a 20% restocking charge and customer pays return shipping. I was ok with 20%. The bed ramps cost less than $400 however, my cost for return shipping is over $700. I asked customer service to use their lower shipping cost ( I would still pay) and they refused. After several requests for help on this all they can do is read me the policy and then hang up on me. Other companies offer similar products and are clearly more consumer friendly. I will post everywhere I can to warn consumers of their policy designed to make EVERY SALE FINAL.”

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Posted 1 year ago

“I ordered multiple products and the actual items were great but customer service and their return policy is horrible. One of the items took too long to get here and I had to buy something local. The return policy states a 20% restocking charge and customer pays return shipping. I was ok with 20%. The bed ramps cost less than $400 however, my cost for return shipping is over $700. I asked customer service to use their lower shipping cost ( I would still pay) and they refused. After several requests for help on this all they can do is read me the policy and then hang up on me. Other companies offer similar products and are clearly more consumer friendly. I will post everywhere I can to warn consumers of their policy designed to make EVERY SALE FINAL.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.titanramps.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“super quick delivery very good quality.... Super”

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Posted 1 year ago

“The ramps were reasonably priced, sturdy, and arrived quickly”

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Posted 1 year ago

“Seems to be a good sturdy ramp”

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Posted 1 year ago

“It's a great ramp, three pieces, in order to get the full capacity. It would be nice if they would supply two clamps to put the three pieces together and distribute the weight, besides that great Rams”

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Posted 1 year ago

“A lot of Damage, has a lot of welding broken and other, not because of shipping because the package didn't have dents or something”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com if you require additional assistance.

Posted 1 year ago

“They do not accept gift cards when ordering their ramps on Amazon. Upon calling the company to do a split payment, they wouldn't accept these methods of payments. They wouldn't accept a W-9 form. The company I work for wanted to help purchase a ramp for a person in need, but Titan wouldn't accepting broken up payments nor accept W9 forms. Not flexable to work with at all.”

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Posted 1 year ago

Hello, thank you for your feedback. I have forwarded your feedback to our Marketing team for them to consider your suggestion. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Titan Ramps are well made. Strong, and easily handled. I thought the price for mine ws a good one, as well. Delivery was quick.”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Titan Ramps Reviews