TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.21

4.2 Rating 3,187 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07738294696

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 2 years ago

“good service and good price.”

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Posted 2 years ago

“I have had a lot of beautiful jewellery from TJC and have always been happy with my purchases and they are good value for money and well made.”

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Posted 2 years ago

“I asked for an email confirmation of my cancellation of an order and was told that it was automatic as soon as my order was cancelled. The person I spoke to confirmed that she had just cancelled the order. Having received no email in 5 days I called again and was told that the order had been cancelled and the refund had already been made and was asked to email TJC to get the written confirmation. The email confirmation a few days later tells me I will get my refund, which I had been told had already been made, in 3-to 5 working days! I am considerably less than impresses!”

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Posted 2 years ago

“If I ever have to return an item for whatever reason always dealt with no problems”

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Posted 2 years ago

“it would have been 5 stars but there was a hicup on my order and I had to reorder but i was impressed by your customer relation guy”

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Posted 2 years ago

“Loved the jewellery will shop again”

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Posted 2 years ago

“I so enjoy this TJC , and the people who work on it are really great , and Behind the screens the telephone gals and lads are beyond helpful , brilliant all of them”

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Posted 2 years ago

“Excellent service, lovely earrings, damn good prices”

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Posted 2 years ago

“Loved the bras worth the money very comfortable”

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Posted 2 years ago

“always easy and mostly lovely true to advertising items...i always used to use tjc and am back now as find gems nice.,, havent got jewellery in a few years but am back now! I love their other stuff too and can watch all day when they do various quick drop down sales. Easy returns if ever needed. Really miss Toni Deniz.”

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Posted 2 years ago

“Part of my order is missing and I am still waiting for it to be resolved.”

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Posted 2 years ago

“Amazing products at extremely reasonable prices.”

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Posted 2 years ago

“Earrings looked bigger on telly, when received looked cheap and small. Terrible packaging didn’t make me feel special.”

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Posted 2 years ago

“I was kept informed all the way through when my item/s were arriving via e-mail. The items were well packaged. I did not need to contact the customer service. Impressive so far.”

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Posted 2 years ago

“Usually I am happy with the service from TJC as I have bought a few times before as gifts and everyone was pleased with them On this case I could not understand the young girl who was on the other end of the call and she had to request I spell out several parts of my address etc I was actually charged for a warrenty I would never have bought as I have not before. When this came to my notice yesterday the young man who was very pleasant and helpful. explained that as my purchase had been sent for dispach I could not have the warrenty removed I was offered a voucher for the value or I can send it back by return post,which I shall do. Not happy with this situation as I shall now have to find another gift elsewhere as it is too late to order another gift from your list. Thank you S Black”

Helpful Report

Posted 2 years ago

“I recently purchased a Ruby ring, arrived on time and well packaged. The Ruby is very vibrant and I’m very happy with my purchase.”

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Posted 2 years ago

“AMAZING fan light fast delivery quicker than the other time I bought from tjc.Great service I am very very happy”

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Posted 2 years ago

“Packaging poor and delivery was late”

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Posted 2 years ago

“Hello TJC and the Team.I am very pleased that I discovered the TJC. Recently I have bought quite a bit. of jewellery from TJC and I am very pleased with my purchases.The quality is excellent.Thank you from KK and F.Quinn 24/3/2022 Thursday.”

Helpful Report

Posted 2 years ago

TJC is rated 4.2 based on 3,187 reviews