tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,108 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th September 2024

Anonymous

Anonymous // 01/01/2019

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“Made multiple purchases at toms over the years, never had any issues. Items as described, packed well and shipped promptly. Cheers guys”

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Thank you for your support Josh!

“I was looking for a particular hat for a Xmas present, and when I found it on Toms Outdoors website, I was rapt. It was in mail promptly, and delivered to me, so carefully packaged in a box. I highly recommend Toms Outdoors for great service and quality goods.”

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So great to hear Judi! Thank you for your kind words :)

“Delivery was super fast every time. I like your way to the customers. I highly recommend.”

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Cheers Seunghun! :)

“Great price, fast shipping and a lovely personalised thank you note. Couldn’t fault Tom’s Outdoors!”

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Thank you so much for your kind words Caitlin!

“I called the store to check a few things and service was great. The item I bought arrived in good time and in good condition. Best price I could find in Australia, even the manufacturer had a higher sale price.”

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Great to hear Mark! Thank you for leaving a review :)

“Excellent service. Exchanged faulty 11 month old raft pump, no hassles and prompt service.”

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Cheers Sharon! Glad we could get your pump sorted!

“Excellent service and great service”

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Thanks Lorraine!

“Again great friendly service,”

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Cheers John!

“Excellent service, communication & postage as usual. Great products & entertaining YouTube videos.”

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Cheers David!

“Fantastic Staff and Service”

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Cheers David! We appreciate your support :)

“Excellent service and advice. Boots arrived within a few days and fitted perfectly.”

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Glad to hear Rose! Thank you for leaving a review :)

“Excellent customer service both online and instore. Fantastic range of fly fishing gear and outdoor equipment.”

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Cheers Lee!

“Professional. Excellent communication. Competitive prices. Exceeded my expectations. Would definitely recommend to family and friends. Items delivered within expected timeframe. Thank you for such a positive experience shopping online with Tom’s Outdoors.”

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Thank you so much for your kind words Helen! We're so glad your experience with us was positive :)

“I love this family run business and all their staff. They give considered advice based upon each individual customer’s needs and budget. I will definitely repurchase from them in the future.”

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Thank you so much for your kind words Katherine! Your support is very much appreciated :)

“Very impressed with my first online purchases from Tom’ Outdoors. Prices were the most competitive and service and fast delivery excellent. Would not hesitate to shop with them again.”

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We so glad to hear Barbara! Thank you for taking the time to leave us some kind words, we appreciate your support!

“Once again extremely quick service from Tom’s. Ordered my Patagonia Stealth Work Station on a Sunday afternoon and informed that it was in the mail early Monday morning. Delivered the following day into my PO Box. Can’t beat this shop for high quality products and sales service.”

tomsoutdoors.com.au 5 star review on 25th November 2023

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So glad to hear your order arrived promptly! Thank you for taking the time to leave a review :)

“Excellent service, communication , range and pricing. Items are so well packaged definitely gives you piece of mind when ordering online items.”

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Thank you so much for your kind words Jason! We appreciate your support :)

“Excellent service.”

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Cheers Roderick!

“Great Fast Transaction, Quality service A+++”

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Cheers Si!

“Absolutely brilliant service - my order was packaged perfectly, arrived quickly and great communication throughout. Highly recommend!”

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Great news! Cheers Xand!

tomsoutdoors.com.au is rated 5.0 based on 1,108 reviews