“The flowers in my order were awful!!
They were all dead. The baby's breath is brown!! How embarrassing!!
You should not advertise that you can deliver to the US when you are not equipped to do so!! Took 6 days even though the order said next day delivery!!
Look at the photo attached.
I wrote to customer service and was told "so sad, too bad" when i requested a replacement or refund.
DO NOT USE THIS COMPANY!!”
“Flowers did not look how it was suppose to look. Looks cheap and the shipping was horrible. I payed for fast shipping and It came after dinner. I will never order here again. Total embarassmet. The flowers are ugly. What a scam”
“The worst company I have ever purchased from. AVOID AT ALL COSTS. I ordered flowers from Toronto to Halifax for a client and they were received 7 days later when the expected delivery date was 3-business days. The flowers were damaged in transit and arrived wilted and moldy from condensation.
Blooms refused to issue a full refund because "I shouldn't have selected ground shipping" but instead should have paid $161 for next day shipping for $65 flowers. Why would you offer ground shipping then?
Absolute joke of a company and terrible customer service. First and last time ever purchasing from them.”
“Horrible. Only reason I ordered from them is because of the add ons which I payed for separately from my flowers and received something entirely different. When I emailed customer service, they were extremely rude and told me I signed off on their terms and conditions which states they can change and modify any part of my order without telling me. Basically they’re a**holes.”
“Will never order from them again. Ordered flowers and have it delivered two days later. The flowers were not cheap and had to pay 11.99 for a delivery service that was late to a commercial office and they rudely just left the flowers at the lobby with no one to verify if it’s been received. It did not look fresh by the time some one got to it. Contacted CS for them to deny a refund even of the delivery fee and was just given templates as responses.
Will never recommend them”
“This place is a scam!
I ordered a graduation bear for my niece and they sent a random dollar store stuff animal!!!! So embarrassing for me as the sender! As i wanted something sentimental for my niece .
I call and all they say is that it says in the policy that they can substitute! That is not professional at all . Actually disgusting .
Do NOT order from them .”
“This business is a scam. Not sure how they got good reviews here, but if you want the truth, read the help reviews! They will send you the wrong order on purpose and not try to fix it because of the terms you agree to when you make the purchase (they can apparently change your order at anytime without notifying you). RIDICULOUS! stupid customer service, stupid business, stupid owners. Whoever runs this really deserves to go bankrupt.”
“I placed an order for the same day dilvery. At very last second of the day I didn't receive the flowers and when I called them up, they kinda twisted and said we will deliver the box tomorrow because your payment flagged.”
“Is this company for real? I paid extra for a card that said I love you and I just got a printed piece of paper with the order on the other half of the piece of paper stuck to the outside of the bag. The balloon wasn't on a stick it was jammed in the bag, this delivery which I paid almost $200 for was just left outside the door without confirmation of receipt. I have no idea what the final package looked like because I never received any photo of what I purchased. This company sucks. Is this seriously how things are done up in Toronto? I will never recommend them to any of my friends, nor will I order from them again.”
“I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44(@)gmail com .Was the company I reached out to and they acted swiftly and got me my money out.
WhatsApp. +1 423 248 2140”
“I wish I could give 0 stars. AWFUL service. They allow you to choose same day delivery and then don’t deliver on the same day?! Save your money and go somewhere more professional and reliable. Terrible service.”
“They are awful!! I paid 17.99 for shipping and it still hasn't been delivered, I kept getting a message that they were in transit ALL day!! Honestly, Amazon is quicker.
And of course, there is absolutely no one to speak to, very convenient!”
“TRASH CUSTOMER SERVICE!! DO NOT PURCHASE FROM HERE!! Left our buzzer code for the delivery guy, but he didn’t buzz in and we never got the $72 flowers, and guess what their options were? Either we pay another $43 for a next-day shipment, or we get a $29 refund?? Also, didn’t have a pick-up option! Should’ve made their disgusting business policy clear!!”
“Absolutely horrendous service! If I could get them negative stars I would because honestly this was the worst experience I’ve ever had with a company. I would peg myself to be a very patient person but they really tested me. They do not take accountability for flowers that have not been delivered and absolutely clueless honestly. I had to go back and forth with them over email and I had to keep repeating myself. Honestly please DO NOT BUY FROM THEM. Save your hard earned money and spend it on a company that actually cares about their customers.”
“No surprise that their reviews are so bad. Terrible service. Parents from Europe ordered berthday gift to their daughter who lives in Canada. Gift arrived 2 DAYS before requested delivery date! And with spoiled strawberries.
Strawberries spoiled, mood spoiled, birthday spoiled. And they don't want to take any action to make us a bit less angry”
“Wish I had read some of these reviews before ordering. The flowers were not delivered on time (a day late). The company's excuse was that the delivery date was a holiday. However, May 20th was an available date for delivery on their website. The flowers that were delivered were awful. Absolutely embarrassed. Customer service was worse than the $75 wilted orchids that were eventually delivered. Disgraceful.”
