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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Linda
Verified Buyer
“The tour company was very responsive. They replied to all my questions and I never felt pressured to sign up. As a solo traveler I usually want a clear idea about what to expect.”
Helpful Report
Posted 2 years ago
Zoran
Verified Buyer
“Lots of choices, good prices and service. I feel safe booking with Tourradar. So far all my trips and experiences have been great!”
Helpful Report
Posted 2 years ago
Esther
Verified Buyer
“Easy and quickly, just perfect”
Helpful Report
Posted 2 years ago
Jenifer
Verified Buyer
“Very quick responding to questions and made booking easy.”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“Very easy to use”
Helpful Report
Posted 2 years ago
Charles
Verified Buyer
“The process went smoothly.”
Helpful Report
Posted 2 years ago
Edward
Verified Buyer
“Rami has done an exceptional job helping me with booking our trip to Spain.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great communication and easy process”
Helpful Report
Posted 2 years ago
Jayoung
Verified Buyer
“My trip starts in April 2022 and I cannot evaluate the whole service yet However, making the reservation process is smooth and reliable. It is a good idea to let consumers know about new/relatively unknown (at least to me) companies. I can write a better review after I finish the trip with Penguin.”
Helpful Report
Posted 2 years ago
Michael
Verified Buyer
“Very easy. User friendly.”
Helpful Report
Posted 2 years ago
Margaret
Verified Buyer
“Tour Radar was very easy to use. I also liked the search and filter feature on their site to narrow down the tours of interest to us.”
Helpful Report
Posted 2 years ago
Amanda
Verified Buyer
“Very straightforward to book.”
Helpful Report
Posted 2 years ago
Donna
Verified Buyer
“Just OK - Nothing really stood out”
Helpful Report
Posted 2 years ago
Ann H
Verified Buyer
“I took a tour to Japan 7 nights, wish it had been longer. Great guide and fabulous itinerary. I just booked a Costa Rica tour for March. Can’t wait.”
Helpful Report
Posted 2 years ago
Rosemary
Verified Buyer
“While in Spain and Morocco, our tour with Julia Travel, did not meet our expectations. We had no travel escort/ guide on the motor coach, nor an adequate English speaking sometimes guides, while with us. The one guide was more comfortable with the Spanish tourists and I felt, that he was catering to them, while ignoring us at times with his explanation of what we were seeing. Other instances also went terribly bad, concerning my Covid test for my return to US. I did not get the results as promised and had to retest at the airport, after paying 85 Uros for 1st test, then 50.00 Uros again at the airport. This tour company did a very poor job and I will never use them again for any travel!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Booking was very straightforward and easy.”
Helpful Report
Posted 2 years ago
Suman
Verified Buyer
“Day 1 to day 5 consists of 3 days of planned tour however day 2 is a travel day. Day 3 supposed to be a city tour in madrid organised however no arrangements made and no information provided..this package is a real bogus and our family got cheated.. no proper info and madrid sucks.. only arrangement done by the tour agent is hotel booking and a 3 hour car drive for city tour in barcelona.. thus is not a tour package and really diasappointing for the amount we paid.. despite covid we took all the risk and came with my family to spain and got cheated.. the arangement what the travel operator has done is not even a half price i have paid.. also the falsification on tour on madrid which is a real scam.. never again in tourradar and i will officially copy this message to singapore embazzy to ensure no other fellow men get scammed by tourrader and their bogus operators”
Helpful Report
Posted 2 years ago
Hi Suman, It is really disappointing to know you did not enjoy your tour as expected. Our Customer Relations Team is dedicated to handling any concerns regarding your tour operator and will reach out to you directly to gather more feedback. We will work with your tour operator to get you the best possible resolution. Thanks for taking the time to leave a review. Best regards The TourRadar Team
Posted 2 years ago
Martijn
Verified Buyer
“Michaela was amazing in helping me”
Helpful Report
Posted 2 years ago
Tracy
Verified Buyer
“Excellent!”
Helpful Report
Posted 2 years ago
Gerald F
Verified Buyer
“I neglected to get trip insurance. I have tried to get the insurance several times, and am still trying. I guess if I could find my “ booking page with conversation” I should be able to press “get trip insurance”. Problem: I can’t fin such a page! I guess I will try the unusual step of calling!"………..I later called, and Rufus helped a lot. I was able to sign up for trip insurance!”
Helpful Report
Posted 2 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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