TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.55

4.6 Rating 6,711 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.6

Based on 6,711 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

TourRadar 5 star review on 14th November 2023

JOSE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to find what I was interested in, structure of the travel is easy to understand and description gives all important details, easy check out. Unbelievable customer service.”

Helpful Report

Posted 4 years ago

“Quite clear and quick”

Helpful Report

Posted 4 years ago

“Prompt response from Tourradar and their website is easy to navigate”

Helpful Report

Posted 4 years ago

“Second time I have booked with Tourradar,they have travel product which is 2nd to none.I love being able to contact a consultant 24/7 365 days of the year.Staff have always been responsive to requests and get back with answer/information promptly.Highly recommend them.”

Helpful Report

Posted 4 years ago

Hi Amanda, We are super pleased to hear that you have been finding our 24/7 availability helpful! No matter what it is you might need, no matter what time of day it is, we will always do our best to assist. We love hearing from our repeat customers so please do not hesitate to continue reaching out! Best regards, The TourRadar Team

Posted 4 years ago

“Sara was amazing. Professional and very down to earth. I was pleasantly surprised about how easy it was to book. Thank you Sara!”

Helpful Report

Posted 4 years ago

“Quick response to my inquiry and answered all my questions. We have 5 couple traveling to Ireland in August of 2020, can’t wait! Looking forward to the trip of a lifetime.”

Helpful Report

Posted 4 years ago

“The TourRadar folks helped me book my 15 day, Sri Lanka trip and then helped me select a short trip in a different area of Sri Lanka. They were wonderful in all regards”

Helpful Report

Posted 4 years ago

“Very comprehensive range of tours offered for our intended holiday. Exchanged messages with the tour operator quick and detailed replies. Most helpful. Process of booking is straightforward”

Helpful Report

Posted 4 years ago

“A very pleasant experience in booking our cruise. Never had to wait very long for someone to answer any of our questions.”

Helpful Report

Posted 4 years ago

“Good communication, and an easy process”

Helpful Report

Posted 4 years ago

“The operator was knowledgeable, helpful, and went out of her way to find out further information. The price is generally cheaper but with the same level of care.”

Helpful Report

Posted 4 years ago

Hi Tania, We love hearing that your tour operator has been helpful and appreciate your review! Our quality of service is something we will never compromise on regardless of pricing, and we work closely with all tour operators to provide the best possible experience to all customers. Should you ever need anything and your tour operator is not available, TourRadar remains available 24/7 to answer any general queries, so please do not hesitate to reach out! Kind regards, The TourRadar Team

Posted 4 years ago

“We booked with Tourrader yesterday & the courtesy & service from this company had been exemplary.. I can highly recommend this company”

Helpful Report

Posted 4 years ago

“very efficient”

Helpful Report

Posted 4 years ago

“TourRadar is simple to use and full of easily accessible information for all tours. Highly recommend.”

Helpful Report

Posted 4 years ago

“Operators always available and helpful each time I call.today Sara was very nice helpful and patient. Thx”

Helpful Report

Posted 4 years ago

“Very easy to find and book tours, this will be my 3rd experience with TR, very happy with them. They are so helpful with questions. The price is always very good and I love the discount bonus I get off my next trip.”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you so much for your review! It's great to know that you are taking full advantage of TourRadar has to offer - 24/7 availability to answer all your questions prior to booking, best price guarantee, and travel credits earned with each booking! If you haven't already, check out the details of our referral program at tourradar.com/invite We can't wait to send you on another amazing adventure and appreciate your continued loyalty. Best regards, The TourRadar Team

Posted 4 years ago

“Very easy to book. Response time for any questions asked was very quick.”

Helpful Report

Posted 4 years ago

“I did an 8-day tour of India starting in Delhi, then going down to Agra to see the Taj Mahal, on to Jaipur, then Udaipur, back to Delhi. My tour guide Shivendra Singh Rathore always made sure I learned about the culture and food. He made sure I was always safe. I was the only person on this tour and it was booked through Indus Travel.”

Helpful Report

Posted 4 years ago

“Friendly staff who are always willing to help out and find a solution . Thanks”

Helpful Report

Posted 4 years ago

“I took the Road to Casablanca with On The Go tours led by Jamal. Everything about this trip exceeded my expectations. We covered a lot of ground and saw so much in a short time. The Sahara camp was a beautiful and unique experience. The hotels were first rate, and we were always welcomed with smiles and mint tea. But by far the best thing about the tour was the tour leader, Jamal. He worked tirelessly to make sure every need was met and shared so many stories and knowledge about Morocco. We traveled in the van many miles, but it went quickly as Jamal pointed out so many things along the way or talked about Moroccan history or current society as we went. Even after a long day, he was smiling and making sure every one was happy. Anyone would be very lucky to have Jamal as a tour guide — he made me love Morocco and I left planning to return soon.”

Helpful Report

Posted 4 years ago

TourRadar is rated 4.6 based on 6,711 reviews