TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“I had lots of questions and operators were very helpful at looking at alternate dates for travel for the tour we wanted. Response was quick and relevant, and also very helpful. Great to have a nice online communication experience.”

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Posted 5 years ago

“Sarah was great in helping with my booking which was a little complicated, There were a number of phone calls and emails.”

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Posted 5 years ago

“Since I wanted to pay with a credit card for my Nepal trip, and the Nepal tour company did not have the capability available for such transactions at the time I wanted to book, Tour Radar made the booking process was effortless and worry free.”

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Posted 5 years ago

“TourRadar was easy to navigate. Lots of various options presented. Once you learned the process of booking, it was very easy to execute. To determine tour costs and upgrade options, you can simply go through the steps and just not check out. Makes it easy to get to the final cost, without commitment. Once you're ready to book, just complete the simple steps. TourRadar, and in my case, the Tour Group were very responsive. Liked my experience with TourRadar.”

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Posted 5 years ago

“Tour radars customer service is excellent, highly recommendable!!! Their response is remarkable, unbelievably fast and all are very attentive to my needs. Thank you everyone for accommodating in booking this tour. Looking forward for a once in a lifetime experience in Kathmandu! Keep up the good work!!!”

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Posted 5 years ago

“My TourRadar booking was easy, efficient and felt confident with the overall experience.”

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Posted 5 years ago

“Easy to navigate, staff were very helpful helping me book my trip to europe”

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Posted 5 years ago

“Quick and easy search and booking!”

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Posted 5 years ago

“I tried to get contact by phone but no one answered. Still waiting...”

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Posted 5 years ago

Hi there, Thank you for taking the time to review TourRadar's customer service. TourRadar's Customer Support Team are available 24/7 via phone, live chat and email. During busier times call wait times can be a little longer than usual. If you are not able to reach a Customer Support Team Member quickly via phone, we suggest reaching us on our live chat, which is accessible via our website. A Customer Support Team Member will reach out to you to further discuss your review and provide any assistance. Kind regards, The TourRadar Team

Posted 5 years ago

“Straight forward, pleasant and helpful.”

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Posted 5 years ago

“No problemas with booking :)”

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Posted 5 years ago

“Good booking experience”

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Posted 5 years ago

“Had a fabulous holiday. 6 day Artic adventure. The whole holiday was well priced, guide made the journey interesting and made sure our experience was a truly exceptional experience. Many thanks Johann.”

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Posted 5 years ago

“what a great experience! We had such a fantastic time experiencing what Egypt has to offer. The trip was very well organised and we felt safe and cared for the entire time - even after our bags were lost on route - never fly turkish airlines they are the worst! We had the best tour guide - Alaa thank you so much for your expert guidance through the ancient and modern wonders of Egypt. We took full advantage of his masters in Egyptology and he was more than happy to answer all our questions and more. We can't thank you enough for making our trip so amazing! Your knowledge and experience was incredible and we felt incredibly lucky to be under your expertise. the trip was well priced and paced. it was great to kick back on the cruise - lying on the top deck by the pool, watching the landscape of the nile change. We made it to the major historical sites down the nile and the logistics were very flexible to suit our plans. overall it was a great experience and we look forward to returning - particularly to upper Egypt. Tim and Lydia from New Zealand”

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Posted 5 years ago

“So easy to book. The pages say everything you need to know about the tour in great detail so you're not left with any questions!! Have used twice and will continue to use!”

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Posted 5 years ago

“Clear information. Questions answered promptly. Booking procedure straightforward.”

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Posted 5 years ago

“Alanna was very helpful as we considered tour options in Scotland and during booking process.”

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Posted 5 years ago

“Booking is easy and fast.”

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Posted 5 years ago

“I’m not the best at navigating computers but I found booking my trip of a lifetime with TourRadar so easy. I also liked that I could research everything before I booked. All the information was there . Great job TourRadar bring on March 2020”

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Posted 5 years ago

“Great website - easy to maneuver and signing up for our trip was easy. Quick emails back to us with detailed information about upcoming trip! Looking forward to a fun getaway!”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews