TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Found a good deal on TourRadar with a one week tour in Australia. Verry happy with that.”

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Posted 5 years ago

“Simple & easy to book. My chat line question was answered in a timely manner.”

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Posted 5 years ago

“We were looking to book our 6th bus tour but this is the first time I have looked at Tourradar. I found the web site very good, in that it is easy to understand, and follow and logical in that you can move through the web site and find the information that you wanted. I have rang the office and was professionally and politely treated by someone who understood and knew the answers to my question. Tourradar seems to offer a huge number of tour options and the pricing was good. Looking forward to our trip. Best Regards and good luck Robert”

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Posted 5 years ago

“Ashley at Tour Radar was amazing in helping me narrow down and get booked a fantastic 32 Tour of East Africa. She was personal, genuine and a great listener. Tour Radar has such great inventory that they can almost always find you what you want. Thanks again Ashley for your time and efforts”

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Posted 5 years ago

“Very easy to make travel arrangements; very user friendly. We hope the tour will be equally good.”

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Posted 5 years ago

“Tour Radar have been one of my must rewarding experiences!. Very serius and Professional at the same time offers wonderful Trips!. I love to be able to talk 24/7 with the personnel when I have question or need clarification in any subject regarding to the Trips! This is my first time traveling with "Tour Radar" , and I know is the beginning of a long Professional Traveling Relationship!”

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Posted 5 years ago

“I was very impressed with the fast, polite, and clear communications.”

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Posted 5 years ago

Hi Suzanne, Thank you for taking the time to review TourRadar! We are glad to hear you have enjoyed our customer support. We look forward to sending you on a life-enriching travel experience. Thank you for choosing TourRadar! Regards, The TourRadar Team

Posted 5 years ago

“I have waited along time to find a good Tour op, now at the age of90 l found Tour. Radar .Exellent service John Walker In Pensioner Royal Hospital Chelsea.”

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Posted 5 years ago

“I love using Tour Radar there are many choices and it's so easy to book.One of the best travel websites I have used.”

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Posted 5 years ago

“I had a difficulty when I was about to make the payment. But The TourRadar Chat helped me straight away and asked my phone no.. They guided me through the phone. Eventually everything was sorted accordingly. Thank you. Olivia”

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Posted 5 years ago

“TourRadar makes researching, comparing and booking adventures so easy”

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Posted 5 years ago

“I discovered this website last year and have used it to book all my travel since. So much easier than using a travel agent and the discounts are a great bonus.”

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Posted 5 years ago

“Quick and competent on-line support”

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Posted 5 years ago

“Always a pleasure dealing with you guys.”

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Posted 5 years ago

“Site was easy to get around and search tours. Details were excellent and left no questions needing answered.”

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Posted 5 years ago

“There is a party of 3 ladies booking a tour with TourRadar. I was advised that the booking should be placed under one name so that everyone will be travelling together. We are all prepared to pay for our trip with our own credit card. I was told only one credit card would be accepted for the deposit charge. Each person could input their credit card information so that the remaining payment for the tour is charged to each person individually. This WAS not the case! The deposit was made on my credit card for the 3 of us. The final payment cost was shown on my credit card also. I requested a summary for the cost for this tours for each of us individually. This was not done! I understand booking the tour for all 3 people under one name BUT we should be able to pay individually with our own credit card....the deposit and the final payment. I have personally booked other tours with other guest and each person was able to pay the deposit and the final payment for their cost of the tour with their own credit card. Evelyn Wolfe”

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Posted 5 years ago

Hi Evelyn, Thank you for your review. We have had a look at your booking and can see that the link to your booking page with a full price breakdown was sent to you, along with instructions for how to add additional credit cards for the final payment. Since you have not added your friends' credit cards to the booking, the default payment method is still showing as your credit card at this time. Not to worry though - Your final payment is not due until next year, so there is plenty of time to add your friends' credit card details to your booking. We will follow up with you directly via your booking page and are confident that we will be able to assist with splitting the costs evenly between the three of you. Kind regards, The TourRadar Team

Posted 5 years ago

“TourRadar offers a wide variety of tours at good prices. Support team was absolutely awesome, always replying to my queries in a very short time. I only have pros, so far”

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Posted 5 years ago

“Booking was super easy and well explained. I got all my travel documents and travel vouchers in less time than expected.”

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Posted 5 years ago

“Very responsive. Everything went smoothly. I did not realize that receiving the quote did not mean the tour was available so I purchased nonrefundable plane tickets. For me it all worked out but FYI.”

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Posted 5 years ago

“It was super simple, I opted to save my space for 48hrs (which they don't charge for), and it was the best price available by a licensed Contiki operator!”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,721 reviews