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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Yuliya
Unverified Reviewer
“Picked up the tour professionally, which is what I wanted. I liked it very much, did not want to leave, visited the most beautiful places, saw all the sights, next time I will definitely turn only to you who are going to book excursions and doubt I recommend to everyone , you will not regret”
Helpful Report
Posted 5 years ago
Jairo
Verified Buyer
“Very easy to booked, just what I need and very amazing destinations”
Helpful Report
Posted 5 years ago
Carol
Verified Buyer
“Booking process has been so easy, and all my questions answered straight away by the lovely Oskana. Just cant wait to exprience the tour next, which I expect to be truely magnificent!”
Helpful Report
Posted 5 years ago
Martin
Verified Buyer
“Everything was very easy and confirmation came within one day.”
Helpful Report
Posted 5 years ago
Oksana
Verified Buyer
“Very efficient and helped me with my planning. Looking forward to my trip in October :)”
Helpful Report
Posted 5 years ago
Victor
Verified Buyer
“Very helpful staff. They did everything for me from start to booking. Will recommend them anytime and am hoping to use their services again.”
Helpful Report
Posted 5 years ago
Michelle
Verified Buyer
“Excellent service, very fast and friendly and reassuring responses. Can't wait for the trip tip start!”
Helpful Report
Posted 5 years ago
Chris
Verified Buyer
“Easily done.”
Helpful Report
Posted 5 years ago
Casey
Verified Buyer
“Very quick and easy. Straight forward, though watch which room choices you make as a solo traveler! You can't choose to have 3 randoms in a room!”
Helpful Report
Posted 5 years ago
Maria
Verified Buyer
“fast, easy and clear”
Helpful Report
Posted 5 years ago
John
Verified Buyer
“The booking was handled efficiently and my queries were answered promptly and satisfactorily.”
Helpful Report
Posted 5 years ago
Maria T
Verified Buyer
“The booking was quick and hassle free. I got confirmation straight away!”
Helpful Report
Posted 5 years ago
Robert
Verified Buyer
“So far so good, simple and transparent.”
Helpful Report
Posted 5 years ago
Diana
Verified Buyer
“I worked with Elle who is in Australia and she was extremely helpful. She answered all my questions and provided me with links to secure insurance and helped setup my 48 hour hold. Really a great experience.”
Helpful Report
Posted 5 years ago
Miriam
Verified Buyer
“Kim was very, very helpful. She answered all my questions and sent me lots of information and travel notes with details about our trip. This is the first time I have used TourRadar but I will be using them in the future.”
Helpful Report
Posted 5 years ago
Leonisa
Verified Buyer
“So easy to book a tour with their website...”
Helpful Report
Posted 5 years ago
Joy
Verified Buyer
“I was really impressed with the lovely people at TourRadar. They helped me plan my holiday to Europe in april 2020 and i can't wait to see my dream come true”
Helpful Report
Posted 5 years ago
Erica
Verified Buyer
“A seamless and well organised service which instills confidence in thinking that I have chosen the best company to tour Morocco with. I hope I am proven correct!”
Helpful Report
Posted 5 years ago
Jennifer
Verified Buyer
“Although I had to wait for confirmation of my booking as I am a solo traveler, I was kept up to date on my booking progress”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Before you make your bookings, they will respond to all your queries within an hr but as soon as your tours booked god help you if you have any questions. It’ll be a miracle if you receive a response within a week. Travelled twice with them and had the same experience both the time.”
Helpful Report
Posted 5 years ago
Hi there! Thank you so much for your review. We have had a look at your bookings and can see that both of the operators you travelled with are self-service operators. What this means is that any messages you send will go directly to them, and they are available to respond during their local business hours. This can sometimes cause a bit of a delay, especially as many operators are closed through the weekend. Generally, your first point of contact will be a TourRadar agent who will assist you with comparing tours prior to booking. After you book, depending on the operator, your messages will go directly to them, as they will always have the most up-to-date information about your booking and are best equipped to assist you. We hope that provides some clarification and would like to thank you for continuing to choose TourRadar for your touring needs. Kind regards, The TourRadar Team
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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