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TourRadar Reviews

4.5 Rating 6,721 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,721 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
It made booking much easier. All the tours were on one spot. I liked the filtering as well
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Posted 5 years ago
I didn’t have any problem with communication, very fast .
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Posted 5 years ago
wide choice
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Posted 5 years ago
Don't believe in price adjustments, in which prices vary sporadically. Implement price adjustments. Best Match price is a joke!
Helpful Report
Posted 5 years ago
Hi there, Thanks for your review. At TourRadar we do offer the best price guarantee. We add on TourRadar members savings to every booking and if you find the same tour on another site for a cheaper price we will match this! However, Once you have a booking, your price is locked in and we cannot retroactively apply a sale deal to a tour that has already been booked and confirmed. It's not dissimilar to the airline industry, where it is also not uncommon to see a price change after you booked your flight. We can see that you have been in contact with us in regards to this, we are currently working with the Tour Operator and will be in touch. Thanks, The TourRadar Team
Posted 5 years ago
Very pleased with the quick response to our queries and the professionalism of the tour operators. Always willing to answer any questions.
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Posted 5 years ago
Website was very easy to use. I appreciated the notation for "Gold" Tour companies. Helped me choose (hopefully) a company with high customer satisfaction from other guests.
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Posted 5 years ago
Looking forward to an exciting tour
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Posted 5 years ago
TourRadar went out of their way to secure us a competitive trip insurance arrangement as well as transfers to and from hotels. They answered many questions in a very courteous manner. I have been very pleased.
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Posted 5 years ago
No hiccups booking replied quickly kepted me informedI and sorted my out confirmation swiftly..
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Posted 5 years ago
It helps me find companies that do tours in the countries I want to go that I wouldn't otherwise know about if it weren't for TourRadar.
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Posted 5 years ago
There are plenty of tour options of every type and price. In my experience it was very worthwhile to send messages with inquiries to the tour operator. Their responses gave me quite an understanding of what I’m about to get...
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Posted 5 years ago
Pretty easy to use. Lots of trip options. I like that it includes smaller and local operators. i have found any communication with them very friendly and professional and quick to respond. Great customer service
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Posted 5 years ago
Hello Michael, Thank you for your feedback and for choosing to book your next trip on TourRadar! We understand it's important to offer quick and professional support when booking your trip and have been happy to help you with your booking! Have a wonderful trip and thanks again for sharing your booking experience with us! The TourRadar Team
Posted 5 years ago
Very happy with your level of service
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Posted 5 years ago
Simple, fast, straightforward and clear.
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Posted 5 years ago
Thank you for making it easier for me to book our trip online and for answering my questions on time.
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Posted 5 years ago
Lots of help answering my questions!
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Posted 5 years ago
Very easy and responsive crew!
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Posted 5 years ago
Good support in finding the right tour and friendly support all along the way to the final decision
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Posted 5 years ago
Every staff member I dealt with were very helpful and answered every question I have asked.
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Posted 5 years ago
We have not yet travelled but have 2 cruises booked. So far the service has been 5*. TourRadar had a 2 for 1 sale and I was having trouble booking. They helped me via the chat service and the tour operator saved us a berth on the specific date we needed.
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Posted 5 years ago
Hi Elizabeth, Thank you for submitting a review, and for sharing your booking experience with us! I am pleased to hear you are confirmed on this wonderful river cruise - talk about a great deal. Wishing you a memorable experience on your upcoming voyage. Kind regards, The TourRadar Team
Posted 5 years ago
TourRadar is rated 4.5 based on 6,721 reviews