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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Zsuzsanna
Verified Buyer
“Gefällt mir die roundreise”
Helpful Report
Posted 3 years ago
Barbara
Verified Buyer
“Easy and quick”
Helpful Report
Posted 3 years ago
Stephen
Verified Buyer
“Price increased over $1100 each between booking and confirmation! Was not happy! Helpful agent got it sorted with tour company, but still...”
Helpful Report
Posted 3 years ago
Shane
Verified Buyer
“Easy to book a tour and everything is clearly laid out with no hidden fees. Great experience”
Helpful Report
Posted 3 years ago
Jeff
Verified Buyer
“Great service so far”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Love Tour Radar - Tour search is great, Tour details are great, Sign up process is easy and Customer Service responses are quick and helpful! Thank you!”
Helpful Report
Posted 3 years ago
Maksim
Verified Buyer
“Simple and easy way to navigate”
Helpful Report
Posted 3 years ago
Jose
Verified Buyer
“The website is difficult to navigate”
Helpful Report
Posted 3 years ago
Hi Jose, Thank you for taking the time to leave a review of your booking experience. While we regret to hear that you found our platform difficult to navigate, we are delighted to see that you were able to book yourself on a fantastic tour! We work with over 2500+ tour operators and understand that this can be overwhelming to filter through. We have reached out to you directly for any feedback you believe would have improved your overall booking experience or anything we may be able to assist with further leading up to your departure. Kind Regards, The TourRadar Team
Posted 3 years ago
Timothy
Verified Buyer
“The booking process was very easy. I am excited for this bucket trip if a lifetime.”
Helpful Report
Posted 3 years ago
Denise
Verified Buyer
“Fast response and good communication”
Helpful Report
Posted 3 years ago
Janet
Verified Buyer
“The agent was helpful and knowledgeable about the booking options.”
Helpful Report
Posted 3 years ago
Victor
Verified Buyer
“I am very satisfied with your professionalism and speed.”
Helpful Report
Posted 3 years ago
Andrew
Verified Buyer
“Fast and easy to read the full details of the tour packages and select the best options that fit our schedule.”
Helpful Report
Posted 3 years ago
Gerard
Verified Buyer
“Will not refund deposit and now want to charge total amount even though there is no way possible we can travel overseas fro Australia to Norway. Tour Radar and Globus ar thieves.”
Helpful Report
Posted 3 years ago
Hello Gerard, It was a pleasure speaking with you earlier. I thank you again for taking the time to leave a review. I am glad that we had a chance to go over the Final Payment email that you have received, as well as your full options in regards to your booking. Once again, the final payment will not be charged at this time and you have plenty of time to decide on how to proceed with your booking. It was a pleasure speaking with you and remember if there is anything we here at TourRadar can help you with, we are available by email, telephone and online chat 24/7. Happy Travels, The TourRadar Team
Posted 3 years ago
Anonymous
Verified Buyer
“Clear. Instalment makes it easy to book. All details clearly set out including cancellation policy.”
Helpful Report
Posted 3 years ago
SANDRINE
Verified Buyer
“RAPIDE, SIMPLE, CLAIR”
Helpful Report
Posted 3 years ago
Alan
Verified Buyer
“Last year, we booked a vacation with Tour Radar, only to have it cancelled by the COVID Travel restrictions. Tour Radar could not have been nicer accommodating our cancellation and refunding our money. I made it a point to check Tour Radar for this year's vacation plans, and I am delighted to say that they still have the NICEST, EASIEST Team to work with. The answered our questions quickly and provided us with up to date COVID entry requirements. We are going on Vacation with Tour Radar. BRAVO!”
Helpful Report
Posted 3 years ago
Hi Alan! Thank you for your wonderful feedback; it's lovely to hear of your positive booking and customer experience! We're so happy to hear the tour operators team were able to assist you with your COVID-19 cancellation, and also offered you a refund; and we're also delighted to know that our customer support team helped guide you through this uncertain period. We can see you've since booked another tour to an amazing new destination, with a top operator. TourRadar wishes you all the best, and we can't wait to help send you off on this new trip! Kindest Regards, The TourRadar Team
Posted 3 years ago
Helen
Verified Buyer
“Love dealing with TourRadar! We recently had to cancel a tour for this summer due to the Corona virus. There were no issues in rebooking another trip for next year. Looking forward to traveling with them again!”
Helpful Report
Posted 3 years ago
Ingrid
Verified Buyer
“I needed to add another person. It went very smoothly and I am highly satisfied.”
Helpful Report
Posted 3 years ago
Claire
Verified Buyer
“Booking online with TourRadar was really easy: I used the online chat facility to ask a number of questions which were answered quickly and comprehensively so I was happy to proceed to making my booking; this was straightforward and confirmation was provided straight away.”
Helpful Report
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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