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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Danilo
Verified Buyer
“Fast response when I have questions regarding the tour”
Helpful Report
Posted 5 years ago
Lynne
Verified Buyer
“Great service and Quick responses with all my questions. No hesitation in recommending TourRadar.”
Helpful Report
Posted 5 years ago
Shiphrah
Verified Buyer
“Thus far, only positive feedback. Great website, fast responses to questions, and well priced to comparative trips.”
Helpful Report
Posted 5 years ago
Cassandra
Verified Buyer
“Easy, fast, clear”
Helpful Report
Posted 5 years ago
Elgin A
Verified Buyer
“Im always very pleased with my tourradar experiences. They are a wonderfull,experienced professional team and do an outstanding job.Quick to responce,pleased to help with any of my enquiries,and believe me i do keep them busy.Couldnt be more happy to recommend tourradars to anyone.Plus earning dollar points for extra trips etc is very welcome and handy”
Helpful Report
Posted 5 years ago
Beverly
Verified Buyer
“Booking was very easy until it came to the optional items. I found this was tricky because I did not know what all the things meant or if they were truly needed. So I clicked on the chat on the side hoping to have some clarity before I ordered something, but they sent it to the tour company and answered it the day after, when it was already ordered. So if there was more information for clarity on this area, would make it exceptional!”
Helpful Report
Posted 5 years ago
Crystal
Verified Buyer
“Always decent and friendly communication, good discounts and easy to search for exactly what you're looking for.”
Helpful Report
Posted 5 years ago
Nancy
Verified Buyer
“fast, friendly and expert service. Very helpful and efficient operators.”
Helpful Report
Posted 5 years ago
Roland
Verified Buyer
“I rushed into putting down a deposit on a tour without fully consulting with my companions. When one of them, for reasons unrelated to the Tour, refused to go I needed to cancel the tour. I was very pleasantly surprised that it was cancelled and my deposit returned, without cost to me, in a very pleasant manner. A pleasure doing business with this company. I would not hesitate to use them again.”
Helpful Report
Posted 5 years ago
Thomas
Verified Buyer
“Team at Tour Radar is always available 24/7 and is always responsive and very helpful. They have become my go to place for booking small group travel. Amazing customer service”
Helpful Report
Posted 5 years ago
C P
Verified Buyer
“easy and quick”
Helpful Report
Posted 5 years ago
Joanne
Verified Buyer
“The website is so easy to use.”
Helpful Report
Posted 5 years ago
Klaudia
Verified Reviewer
“Amazing customer service experience! Quick, polite and always willing to help! Thanks a lot guys!”
Helpful Report
Posted 5 years ago
João
Verified Buyer
“Good service, easy to book.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quickly and clearly responded. Lots of thanks.”
Helpful Report
Posted 5 years ago
Melissa J
Verified Buyer
“The ease of corresponding and booking my trip with TourRadar was fast, easy and stress free. I can’t wait till my tour”
Helpful Report
Posted 5 years ago
William
Verified Buyer
“I was able to locate the exact tour that I was looking for online at an affordable price. It was a combination tour to Egypt, Israel and Jordan. I didn't want separate tours. When it came to booking, there was a little glitch, but that was because my bank required advance notice to book tours from international countries. I decided to finish the booking via phone. After a lengthy wait, I was able to reach the lady who I had previously talked with. Kim was very professional and successfully answered a list of questions that I had prepared. She also made some recommendations which I implemented. It was very quick and efficient process. I was very pleased and Kim was most professional.”
Helpful Report
Posted 5 years ago
Colleen
Verified Buyer
“Nice and helpful customer service with good communication skills, I would use TourRadar again. Thanks for everything.”
Helpful Report
Posted 5 years ago
Katre
Verified Buyer
“I stumbled on the website of TourRadar in the internet, in order to book a short Scottish experience for my son, who has never been in Scotland before. Booking with TourRadar was a smooth path, from choosing the tour, payment and all the other issues e. g concerning our stay in Inverness. I hope, the trip is going to be as good as the first impressions are!”
Helpful Report
Posted 5 years ago
Martin R
Verified Buyer
“Very quick and easy! The price was actually cheaper via TourRadar in my most recent booking when I compared it to the Tour Operators webpage.”
Helpful Report
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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