TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Very easy experience. My tour with G Adventures was confirmed within 48 hours.”

Helpful Report

Posted 3 years ago

“Very good booking experience. Very user friendly site. I reached out to ask a few questions about the tour I was interested in and received a very good email answering all my queries”

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Posted 3 years ago

“Easy hassle free they take care of everything thanks”

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Posted 3 years ago

“Raquel was very helpful and nothing was a problem.”

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Posted 3 years ago

“We had a wonderful tour in Italy Letizia was terrific”

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Posted 3 years ago

“I found them very quick to reply and very thorough. I would recommend this company for their efficiency. The tour sounds amazing hope it is as good a it sounds”

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Posted 3 years ago

“Working with this company has been a great experience. The site is very easy to understand and to book, all the tours are in great detail and wonderful photos. I worked with a live person and with the question area of the tour. I was very impressed with both, always friendly and prompt and I wasn't put on hold.”

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Posted 3 years ago

“So far so good. We were able to trade several messages with Dilimar, and narrow down to the specifics we wanted for our trip. Looking forward to seeing all the things we agreed to come to reality!”

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Posted 3 years ago

“This trip (to Iceland) is something we've dreamed of for years -- finally getting to do it! (well, next March, hoping to see Northern lights) This tour has exactly the features we were looking for -- THREE opportunities to try to see the lights, and fun activities during the days. Including a bit of free time to check out the new Hard Rock Cafe in Reyjkavik. TourRadar made the process of booking easier than I would have imagined. After this trip, we're thinking England, and you can bet we'll be back at TourRadar to book that one, too!”

Helpful Report

Posted 3 years ago

“Very helpful so far. SOOOO Excited. The price not to bad.. They get back to to you with helpful advice quickly. Going to spend some extra days before and after the tour. They are helping me with the details. Will let you know if they are successful.pp. Looking forward to the northern lights.”

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Posted 3 years ago

“Overall it was easy to book the trip. I didn’t get an email verification. That would be nice.”

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Posted 3 years ago

“Quite easy process Response quick We are excited to take this trip of a lifetime”

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Posted 3 years ago

“I was very happy with the information and response of the staff.”

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Posted 3 years ago

“Kim was the best! She was so very helpful.”

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Posted 3 years ago

“Easy except for the data which needed to be filled in at the end....not clear at first as only marked by an asterisk. Also, a clear list of time (not day) of departure would have been helpful in booking flights.”

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Posted 3 years ago

“The process was easy”

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Posted 3 years ago

“Our trip is not scheduled until May 2022, but so far our dealings with the Tour Radar staff has been wonderful. We had some special requests for changes to our tour and they were promptly handled without any issues. So far I am very pleased with the service we have received.”

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Posted 3 years ago

“This was my first relationship with this company. 10 Days ago I never heard of it. They are very helpful and your responses are answered almost right away. They help me find everything I needed and made the booking and as of right now I am thrilled with everything they have to offer. Definitely would recommend looking thru their site and making use of their knowledge. Boy can it save you some time. Wishing you Great travels”

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Posted 3 years ago

“Booking was very easy! Answered all my queries in a timely manner. Thanks to Julia and Patricia.”

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Posted 3 years ago

“The site is easy to navigate, and there was always someone available to answer questions as they arose. It was a good experience for me.”

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Posted 3 years ago

TourRadar is rated 4.5 based on 6,721 reviews