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TourRadar Reviews

4.6 Rating 6,711 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,711 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Arnold
Verified Buyer
“Overall it was easy to book the trip. I didn’t get an email verification. That would be nice.”
Helpful Report
Posted 3 years ago
Harriet
Verified Buyer
“Quite easy process Response quick We are excited to take this trip of a lifetime”
Helpful Report
Posted 3 years ago
Sherry
Verified Buyer
“I was very happy with the information and response of the staff.”
Helpful Report
Posted 3 years ago
Lorraine L
Verified Buyer
“Kim was the best! She was so very helpful.”
Helpful Report
Posted 3 years ago
Leebouris
Verified Buyer
“Easy except for the data which needed to be filled in at the end....not clear at first as only marked by an asterisk. Also, a clear list of time (not day) of departure would have been helpful in booking flights.”
Helpful Report
Posted 3 years ago
Lionel M
Verified Buyer
“The process was easy”
Helpful Report
Posted 3 years ago
Pamela
Verified Buyer
“Our trip is not scheduled until May 2022, but so far our dealings with the Tour Radar staff has been wonderful. We had some special requests for changes to our tour and they were promptly handled without any issues. So far I am very pleased with the service we have received.”
Helpful Report
Posted 3 years ago
Carol
Verified Buyer
“This was my first relationship with this company. 10 Days ago I never heard of it. They are very helpful and your responses are answered almost right away. They help me find everything I needed and made the booking and as of right now I am thrilled with everything they have to offer. Definitely would recommend looking thru their site and making use of their knowledge. Boy can it save you some time. Wishing you Great travels”
Helpful Report
Posted 3 years ago
Teresita C
Verified Buyer
“Booking was very easy! Answered all my queries in a timely manner. Thanks to Julia and Patricia.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The site is easy to navigate, and there was always someone available to answer questions as they arose. It was a good experience for me.”
Helpful Report
Posted 3 years ago
Susan
Verified Buyer
“I’m a little reserved on this review as I’m a planner I don’t like surprises in my travel. So I’m hoping I get more information to plan my air travel and additional days I may need to arrive in time and leave. It’s early on and I’m just going to have to trust it will work but so far I am excited for my trip.”
Helpful Report
Posted 3 years ago
Mathew
Verified Buyer
“am very pleased with TourRadar”
Helpful Report
Posted 3 years ago
Hi there, We really appreciate your review and feedback within, although we're saddened to know you experienced difficulties when booking. Our Customer Relations Team will reach out to you directly, so we can further understand any issues that occurred and make sure we get this resolved for you as soon as we can. Best regards The TourRadar Team
Posted 3 years ago
Carmen
Verified Buyer
“It's so easy and a very clear system! And if you don't understand something or if you have questions, they guide you in a very good way!”
Helpful Report
Posted 3 years ago
Lynda
Verified Buyer
“They were so quick to answer my questions, and the web site is full of info that made the decision to book easy.”
Helpful Report
Posted 3 years ago
Joseph
Verified Buyer
“So far, the experience has been efficient with good communication with the tour provider routed thru Tourradar's website.”
Helpful Report
Posted 3 years ago
Phil
Verified Buyer
“I've booked my last three tour trips here for several reasons. Most important was their high level of customer engagement including detailed tour information on site, a reasonable fast operating site, and a great selection of operators and types of trips (fortunately, a good filtering system, too!). Pre-booking questions are answered promptly and if they don't have an answer they contact the operator. Once booked, comms are shared between Tourradar and the operator, resulting in a very smooth experience. Finally, their prices often have a reasonable discount and you get a small % of your payments back as a future trip credit.”
Helpful Report
Posted 3 years ago
Tommy
Verified Buyer
“Booking and obtaining travel insurance was as easy as a few clicks on the computer. My wife and I am looking forward to this tour which we had to cancel a few years ago”
Helpful Report
Posted 3 years ago
Mamta
Verified Buyer
“No problem”
Helpful Report
Posted 3 years ago
Rene
Verified Buyer
“I had to go back and forth a number of times for different reasons when I was deciding which tour would suit our needs. On every occasion the people I talked to where more than willing to help and very patient I might add. Julia who was the last person I dealt with definitely went that extra mile to get us booked with the tour we picked and arranged the correct payment schedule,, it was a great job done by all, cheers. Rene”
Helpful Report
Posted 3 years ago
Maritza
Verified Buyer
“When I got your email was so excited to see this trip that I went ahead on booking it but I noticed that the 5% discount coupon would take on the checkout I tried several times but it was a great disappointment. Don't offer something you are not able to deliver, I am a traveler which I've been around the world, I kike discounts when you purchase amtrip, not credits for your next booking”
Helpful Report
Posted 3 years ago
Hi Maritza, Thanks for amending your review to 5-stars! We're pleased our team were able to rectify this for you and get your promo code applied to your booking. Have an amazing time on tour! Best regards The TourRadar Team
Posted 3 years ago
TourRadar is rated 4.6 based on 6,711 reviews
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