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TourRadar Reviews

4.6 Rating 6,712 Reviews
91 %
of reviewers recommend TourRadar
Company Reviews Metrics Info
4.6
Based on 6,712 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Louise
Verified Buyer
“It was very easy booking the Sicilian tour, but it took a while to get confirmation. But that finally came through, and we're good to go.”
Helpful Report
Posted 5 years ago
Saadiqa
Verified Buyer
“Relatively easy. I wish we could filter out tours that have a single supplement.”
Helpful Report
Posted 5 years ago
Cherelle
Verified Buyer
“Website is user friendly with all the info you need with pre and post accomodation requests and airport transfer”
Helpful Report
Posted 5 years ago
Jim
Verified Buyer
“If the treatment I received during booking is the same treatment on this tour it will be a great tour. I was impressed with the response to my question from everyone involved. This is our first tour and hopefully not our last. Thanks to everyone who helped”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Both Tour Radar and Bamba (their subcontractor) have been very supportive and cooperative in answering questions and helping me to book my trip”
Helpful Report
Posted 5 years ago
ELENA
Verified Buyer
“Efficient choice easily”
Helpful Report
Posted 5 years ago
Elaine
Verified Buyer
“easy to book”
Helpful Report
Posted 5 years ago
James E
Verified Buyer
“No hassle booking. Select the tour and tour dates and book straight away”
Helpful Report
Posted 5 years ago
Louise
Verified Buyer
“It was really easy to book (and the best price I've found anywhere). The customer service is great, everything can be organised through the portal once you've booked which is clear and convenient.”
Helpful Report
Posted 5 years ago
Lesley
Verified Buyer
“We recently booked a tour through tour radar and found them easy to deal with and very efficient. From first contact through web chat and then by phone and email the staff went the extra mile to accommodate us and some extra guests. Let’s hope this service continues until after the tour.”
Helpful Report
Posted 5 years ago
Bron
Verified Buyer
“It was just so easy to book and research.”
Helpful Report
Posted 5 years ago
Heather
Verified Buyer
“I had lots of questions and operators were very helpful at looking at alternate dates for travel for the tour we wanted. Response was quick and relevant, and also very helpful. Great to have a nice online communication experience.”
Helpful Report
Posted 5 years ago
Suzanne C
Verified Buyer
“Sarah was great in helping with my booking which was a little complicated, There were a number of phone calls and emails.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Since I wanted to pay with a credit card for my Nepal trip, and the Nepal tour company did not have the capability available for such transactions at the time I wanted to book, Tour Radar made the booking process was effortless and worry free.”
Helpful Report
Posted 5 years ago
Brien
Verified Buyer
“TourRadar was easy to navigate. Lots of various options presented. Once you learned the process of booking, it was very easy to execute. To determine tour costs and upgrade options, you can simply go through the steps and just not check out. Makes it easy to get to the final cost, without commitment. Once you're ready to book, just complete the simple steps. TourRadar, and in my case, the Tour Group were very responsive. Liked my experience with TourRadar.”
Helpful Report
Posted 5 years ago
Maria
Verified Buyer
“Tour radars customer service is excellent, highly recommendable!!! Their response is remarkable, unbelievably fast and all are very attentive to my needs. Thank you everyone for accommodating in booking this tour. Looking forward for a once in a lifetime experience in Kathmandu! Keep up the good work!!!”
Helpful Report
Posted 5 years ago
Steve
Verified Buyer
“My TourRadar booking was easy, efficient and felt confident with the overall experience.”
Helpful Report
Posted 5 years ago
James
Verified Buyer
“Easy to navigate, staff were very helpful helping me book my trip to europe”
Helpful Report
Posted 5 years ago
Navid
Verified Buyer
“Quick and easy search and booking!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I tried to get contact by phone but no one answered. Still waiting...”
Helpful Report
Posted 5 years ago
Hi there, Thank you for taking the time to review TourRadar's customer service. TourRadar's Customer Support Team are available 24/7 via phone, live chat and email. During busier times call wait times can be a little longer than usual. If you are not able to reach a Customer Support Team Member quickly via phone, we suggest reaching us on our live chat, which is accessible via our website. A Customer Support Team Member will reach out to you to further discuss your review and provide any assistance. Kind regards, The TourRadar Team
Posted 5 years ago
TourRadar is rated 4.6 based on 6,712 reviews
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